Thanks Tim
We have logged a call with SUN as well – still waiting for
feedback.
We found the same TechNote as well as a very old patch README
for Emulex hba’s.
According to the system administrators, the same Leadville
drivers for the Qlogic hba’s are working fine on other media servers.
While we were waiting for Symantec to respond, I ran support
script in anticipation of output being requested – that ran through
without any problems – scan output picked up all tape drives.
I do not believe it’s a NetBackup problem, as the same
binaries are working 100% on all other media servers. I have no means of
verifying what the system owners are saying about the hba drivers…
Gut-feel says that’s where the problem is.
Kind regards
M.
From: Tim Hoke
[mailto:thoke AT northpeak DOT org]
Sent: 15 July 2009 21:56
To: Len Boyle
Cc: Marianne Van Den Berg; VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Subject: Re: [Veritas-bu] sgscan panics new Solaris 10 media server
And have you contacted
SUN? I recall an issue a long time ago (so can't remember details) where
sgscan could cause a panic on a Solaris system. Seems to me it was
related to HBA drivers and how they handled the scsi commands sgscan runs.
There's also the 'scan' command too. It's probably doing the same things
as sgscan (scsi inquiry IIRC) so would likely do the same thing, but it's at
least a way to find out if it's a problem with JUST sgscan.
A quick Google search found at least one TN from Symantec too:
http://seer.entsupport.symantec.com/docs/206544.htm
And SUN:
http://sunsolve.sun.com/search/document.do?assetkey=1-21-114878-10-1
-Tim
On Wed, Jul 15, 2009 at 2:49 PM, Len Boyle <Len.Boyle AT sas DOT com> wrote:
Do uou have a crash dump. If so have you looked
at it?
Hi Everyone
NetBackup
6.5.4 server software installed on server that used to do backups over the
network up to now.
sgscan causes kernel panic (as well as tpautoconf -t). QLogic QLA2462 hba
with Leadville driver.
We have logged a Sev 1 call with Symantec - all they could suggest in the 3
hours since the call has been logged was to 'disable tcp fusion'!
Any ideas will be
welcome.
Kind
Regards
Marianne
_______________________________________________
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
