Scott Jacobson wrote:
> Steve,
> 
> Yes this was a problem, but it was along time ago with a earlier firmware 
> version of the library controller.
> 
> If your FRS build version is 3.98b (4.42.92) you shouldn't be seeing this 
> issue.
> 
> -sj
> 
> PS: I still see this on occasion but it's only when the CAPs are in use 
> beyond the timeout values mentioned on an earlier e-mail thread is this forum.
> 
> 
> > 
> > > 
> > > > "Hudson, Steve" <Steve.Hudson < at > ironmountain.com> 6/25/2009 1:22 
> > > > PM >>>
> > > > 
> > > 
> > 
> 
> 
> Ooops used wrong email first time.. 
> 
> 
> Steve Hudson
> Enterprise Storage
> Iron Mountain
> 745 Atlantic Ave
> Boston, MA 02111
> Phone: (617) 535-2849  
> 
> 
> steve.hudson < at > ironmountain.com (steve.hudson < at > ironmountain.com)  
> 
> 
> 
> Visit the new www.ironmountain.com (http://www.ironmountain.com)
> Tour Iron Mountain
> 
> 
> From: Hudson, Steve 
> Sent: Thursday, June 25, 2009 2:04 PM
> To: veritas-bu-request < at > mailman.eng.auburn.edu
> Subject: SL8500's and ACSLS and Caps 
> 
> 
> We have 2 SL8500's and we are running ACSLS 7.1 . We have been seeing for 
> quite some time now the Cap on the SL8500 locking up and it can only be 
> "unlocked" by using the ACSLS vary off/on command with the Force option. This 
> happens intermittently during Ejects and also Injects.. Now we use a home 
> grown script to do the Ejects so the script could be part of the cause but on 
> Injects neither a Script or any Netbackup commands are used so it is purely 
> an SL8500/ACSLS issue. For those of you running Netbackup 6.5.x with ACSLS 
> 7.1 and SL8500's have you seen any behavior like this?? Are we the only ACSLS 
> shop seeing these types of locks with the SL8500's ??? Thanks in advance for 
> any input you guru's can provide.. 
> 
> 
> Steve Hudson
> Enterprise Storage
> Iron Mountain
> 745 Atlantic Ave
> Boston, MA 02111
> Phone: (617) 535-2849  
> 
> 
> steve.hudson < at > ironmountain.com (steve.hudson < at > ironmountain.com)  
> 
> 
> 
> Visit the new www.ironmountain.com (http://www.ironmountain.com)
> Tour Iron Mountain 
> 
> 
> 
> 
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Yeap, it's the firmware issue... my fren using the same SL8500 is encountering 
this issue. Btw, they are using CA.   [Wink]

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