Re: [Veritas-bu] Problem with allocating media on Netbackup 4.5

I had this was 5.1 and found that the inventory DB did not realise there were tapes in scratch.

So following this should work - or at least try it :-)

Simon

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Kenneth Hansen
Sent: Thursday, June 11, 2009 10:18 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Problem with allocating media on Netbackup 4.5

Hi David,

I’ve seen similar problems in NBU 5.1, what I usually do is mark all tapes in scratch pool and delete them, then do a new inventory of library and place “new” tapes in scratch pool.

My experience is that for some reason tapes that have expired but is not located in the library due to offsite storage or something like that shows as available tape in scratch but no tapes are available.

It’s a quick test J

Regards

Kenneth

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of david.egger AT external.thalesaleniaspace DOT com
Sent: 11. juni 2009 10:36
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Problem with allocating media on Netbackup 4.5

Hello,

since yesterday, I have a major problem with backing up on Netbackup 4.5
This morning, all the backups failed with error code 96, although there was scratch tapes available for backups.
I can notice that :

- scratch tapes have been assigned to the requested pool automatically when the backup started
- backup failed immediately with error code 96
- no entity found on the assigned tape
- if I try to change pool manually from scratch pool to "Full_I" pool (needed for a host backup regarding the schedule policy), the same problem occurs :
tape assigned in the right pool, but backup fails.

As we are running out of spare tapes, we have decided to reuse tapes that haven't reached their retention level yet, but will soon.
To do so, I ran the following :

bpimmedia -L -mediaid <media_id>
-> to check images on tape : no entity was found

vmquery -deassignbyid <media_id> <source_pool> 0

When I run a bpmedialist -summary | grep <media_id>, I get an expiration date that will occure in 1 week
When I run a bpexpdate -m <media_id> -d 0, I get the following : requested media id was not found in NB media database and/or MM volume database

Do you think I have a Media manager or media database corruption ?

Thank you

David EGGER
Thales Alenia Space - Toulouse
DSI / Administration des Ressources
email : david.egger AT external.thalesaleniaspace DOT com

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