Veritas-bu

Re: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN

2009-02-18 12:11:53
Subject: Re: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN
From: Justin Piszcz <jpiszcz AT lucidpixels DOT com>
To: "WEAVER, Simon (external)" <simon.weaver AT astrium.eads DOT net>
Date: Wed, 18 Feb 2009 11:30:25 -0500 (EST)
Simon,

Device mappings: good.

Yes, both robots share the same scratch pool.

Do you have LTO-4 in one library and LTO-3 in the other or something?

Justin.

On Wed, 18 Feb 2009, WEAVER, Simon (external) wrote:

> Well device mappings seems to have worked, and I have 2 robots (TLD0 and
> TLD1) and seems to work.
>
> However, do both robots share the same scratch pool? I got a status 96,
> so wonder if it is linked to hcart not having any barcode rules
> assigned??
>
> Simon
>
> -----Original Message-----
> From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com]
> Sent: Wednesday, February 18, 2009 3:15 PM
> To: WEAVER, Simon (external)
> Cc: Dean; veritas-bu AT mailman.eng.auburn DOT edu
> Subject: RE: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN
>
> Yes,
>
> But the last update is April 11th 2008, you need to see if the LTO-4
> entries are in there.
>
> The one for 6.0 is still maintained and that is what I used and then it
> showed the proper drive type.
>
> You could try manually adding it in the file if its not included in 5.1,
> but I have not tried it personally.
>
> Justin.
>
> On Wed, 18 Feb 2009, WEAVER, Simon (external) wrote:
>
>> Would this be the one from the KB Site?
>>
>> http://seer.entsupport.symantec.com/docs/297103.htm
>>
>>
>>
>> -----Original Message-----
>> From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com]
>> Sent: Wednesday, February 18, 2009 3:00 PM
>> To: WEAVER, Simon (external)
>> Cc: Dean; veritas-bu AT mailman.eng.auburn DOT edu
>> Subject: Re: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type
>> UNKNOWN
>>
>> Although when I had the problem I was running 6.x, I think 6.0MP4 or
>> MP5 did not include the mapping (device mapping file) and when I
>> updated it, it recognized the drive, it should not be UNKNOWN, I think
>
>> that means your device mapping file is too old, try updating it first.
>>
>>
>> On Wed, 18 Feb 2009, Justin Piszcz wrote:
>>
>>> Simon, I had the same problem.
>>>
>>> Your first problem is you need to install the latest device
>>> configuration file.
>>> Your second problem is LTO-4, yes, it is type: 'hcart'
>>>
>>> Justin.
>>>
>>> On Wed, 18 Feb 2009, WEAVER, Simon (external) wrote:
>>>
>>>> Further to my email, found this....
>>>>
>>>> http://seer.entsupport.symantec.com/docs/295519.htm
>>>>
>>>> Anyone confirm if this is right for a 5.1 MP5 environment??
>>>>
>>>> ________________________________
>>>>
>>>> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
>>>> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
>>>> WEAVER, Simon (external)
>>>> Sent: Wednesday, February 18, 2009 1:50 PM
>>>> To: Dean
>>>> Cc: veritas-bu AT mailman.eng.auburn DOT edu
>>>> Subject: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN
>>>>
>>>>
>>>> Hi All,
>>>> Seem to be having problems, using the Device Configuration Wizard on
>
>>>> NBU
>>>> 5.1 MP5 on Win2k3 SP1 and SL500 LTO4 Drives.
>>>>
>>>> Although its in the Fabric, Device Manager, and used the HP Drivers,
>
>>>> everything looks great, apart from the DCU Wizard, which is
>>>> reporting
>>
>>>> back the "Drive Type" for the LTO4 is "Unknown".
>>>>
>>>> I went to this link:
>>>> http://seer.entsupport.symantec.com/docs/287850.htm
>>>> <http://seer.entsupport.symantec.com/docs/287850.htm>   but that has
>>>> made no differnence.
>>>>
>>>> I have a selection of drives I could choose from, but a little
>>>> concerned its not been detected correctly.
>>>>
>>>> Is there a limitation in 5.1 MP5 ? Anyone advise while I carry on
>>>> looking......
>>>>
>>>> Thanks, Simon
>>>>
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>>>
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>> privileged information or information otherwise protected from
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>> delete this message and any attachments from your system. Astrium
>> disclaims any and all liability if this email transmission was virus
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>> -o-
>> Astrium Limited, Registered in England and Wales No. 2449259
>> Registered Office:
>> Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
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>
> This email (including any attachments) may contain confidential
> and/or privileged information or information otherwise protected
> from disclosure. If you are not the intended recipient, please
> notify the sender immediately, do not copy this message or any
> attachments and do not use it for any purpose or disclose its
> content to any person, but delete this message and any attachments
> from your system. Astrium disclaims any and all liability if this
> email transmission was virus corrupted, altered or falsified.
> -o-
> Astrium Limited, Registered in England and Wales No. 2449259
> Registered Office:
> Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
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