Veritas-bu

Re: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN

2009-02-18 11:19:11
Subject: Re: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN
From: "WEAVER, Simon \(external\)" <simon.weaver AT astrium.eads DOT net>
To: "Justin Piszcz" <jpiszcz AT lucidpixels DOT com>
Date: Wed, 18 Feb 2009 15:09:02 -0000
Would this be the one from the KB Site?

http://seer.entsupport.symantec.com/docs/297103.htm

 

-----Original Message-----
From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com] 
Sent: Wednesday, February 18, 2009 3:00 PM
To: WEAVER, Simon (external)
Cc: Dean; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN

Although when I had the problem I was running 6.x, I think 6.0MP4 or MP5
did not include the mapping (device mapping file) and when I updated it,
it recognized the drive, it should not be UNKNOWN, I think that means
your device mapping file is too old, try updating it first.


On Wed, 18 Feb 2009, Justin Piszcz wrote:

> Simon, I had the same problem.
>
> Your first problem is you need to install the latest device 
> configuration file.
> Your second problem is LTO-4, yes, it is type: 'hcart'
>
> Justin.
>
> On Wed, 18 Feb 2009, WEAVER, Simon (external) wrote:
>
>> Further to my email, found this....
>> 
>> http://seer.entsupport.symantec.com/docs/295519.htm
>> 
>> Anyone confirm if this is right for a 5.1 MP5 environment??
>> 
>> ________________________________
>> 
>> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
>> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of 
>> WEAVER, Simon (external)
>> Sent: Wednesday, February 18, 2009 1:50 PM
>> To: Dean
>> Cc: veritas-bu AT mailman.eng.auburn DOT edu
>> Subject: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN
>> 
>> 
>> Hi All,
>> Seem to be having problems, using the Device Configuration Wizard on 
>> NBU
>> 5.1 MP5 on Win2k3 SP1 and SL500 LTO4 Drives.
>> 
>> Although its in the Fabric, Device Manager, and used the HP Drivers, 
>> everything looks great, apart from the DCU Wizard, which is reporting

>> back the "Drive Type" for the LTO4 is "Unknown".
>> 
>> I went to this link:
>> http://seer.entsupport.symantec.com/docs/287850.htm
>> <http://seer.entsupport.symantec.com/docs/287850.htm>   but that has
>> made no differnence.
>> 
>> I have a selection of drives I could choose from, but a little 
>> concerned its not been detected correctly.
>> 
>> Is there a limitation in 5.1 MP5 ? Anyone advise while I carry on 
>> looking......
>> 
>> Thanks, Simon
>> 
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>

This email (including any attachments) may contain confidential
and/or privileged information or information otherwise protected
from disclosure. If you are not the intended recipient, please
notify the sender immediately, do not copy this message or any
attachments and do not use it for any purpose or disclose its
content to any person, but delete this message and any attachments
from your system. Astrium disclaims any and all liability if this
email transmission was virus corrupted, altered or falsified.
-o-
Astrium Limited, Registered in England and Wales No. 2449259
Registered Office:
Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England

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