Veritas-bu

Re: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN

2009-02-18 10:45:14
Subject: Re: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN
From: Justin Piszcz <jpiszcz AT lucidpixels DOT com>
To: "WEAVER, Simon (external)" <simon.weaver AT astrium.eads DOT net>
Date: Wed, 18 Feb 2009 10:15:06 -0500 (EST)
Yes,

But the last update is April 11th 2008, you need to see if the LTO-4 
entries are in there.

The one for 6.0 is still maintained and that is what I used and then it 
showed the proper drive type.

You could try manually adding it in the file if its not included in 5.1, 
but I have not tried it personally.

Justin.

On Wed, 18 Feb 2009, WEAVER, Simon (external) wrote:

> Would this be the one from the KB Site?
>
> http://seer.entsupport.symantec.com/docs/297103.htm
>
>
>
> -----Original Message-----
> From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com]
> Sent: Wednesday, February 18, 2009 3:00 PM
> To: WEAVER, Simon (external)
> Cc: Dean; veritas-bu AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN
>
> Although when I had the problem I was running 6.x, I think 6.0MP4 or MP5
> did not include the mapping (device mapping file) and when I updated it,
> it recognized the drive, it should not be UNKNOWN, I think that means
> your device mapping file is too old, try updating it first.
>
>
> On Wed, 18 Feb 2009, Justin Piszcz wrote:
>
>> Simon, I had the same problem.
>>
>> Your first problem is you need to install the latest device
>> configuration file.
>> Your second problem is LTO-4, yes, it is type: 'hcart'
>>
>> Justin.
>>
>> On Wed, 18 Feb 2009, WEAVER, Simon (external) wrote:
>>
>>> Further to my email, found this....
>>>
>>> http://seer.entsupport.symantec.com/docs/295519.htm
>>>
>>> Anyone confirm if this is right for a 5.1 MP5 environment??
>>>
>>> ________________________________
>>>
>>> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
>>> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
>>> WEAVER, Simon (external)
>>> Sent: Wednesday, February 18, 2009 1:50 PM
>>> To: Dean
>>> Cc: veritas-bu AT mailman.eng.auburn DOT edu
>>> Subject: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN
>>>
>>>
>>> Hi All,
>>> Seem to be having problems, using the Device Configuration Wizard on
>>> NBU
>>> 5.1 MP5 on Win2k3 SP1 and SL500 LTO4 Drives.
>>>
>>> Although its in the Fabric, Device Manager, and used the HP Drivers,
>>> everything looks great, apart from the DCU Wizard, which is reporting
>
>>> back the "Drive Type" for the LTO4 is "Unknown".
>>>
>>> I went to this link:
>>> http://seer.entsupport.symantec.com/docs/287850.htm
>>> <http://seer.entsupport.symantec.com/docs/287850.htm>   but that has
>>> made no differnence.
>>>
>>> I have a selection of drives I could choose from, but a little
>>> concerned its not been detected correctly.
>>>
>>> Is there a limitation in 5.1 MP5 ? Anyone advise while I carry on
>>> looking......
>>>
>>> Thanks, Simon
>>>
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>>> disclosure. If you are not the intended recipient, please notify the
>>> sender immediately, do not copy this message or any attachments and
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>>> but delete this message and any attachments from your system. Astrium
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>>> Astrium Limited, Registered in England and Wales No. 2449259
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>>
>
> This email (including any attachments) may contain confidential
> and/or privileged information or information otherwise protected
> from disclosure. If you are not the intended recipient, please
> notify the sender immediately, do not copy this message or any
> attachments and do not use it for any purpose or disclose its
> content to any person, but delete this message and any attachments
> from your system. Astrium disclaims any and all liability if this
> email transmission was virus corrupted, altered or falsified.
> -o-
> Astrium Limited, Registered in England and Wales No. 2449259
> Registered Office:
> Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
>
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