Although when I had the problem I was running 6.x, I think 6.0MP4 or MP5
did not include the mapping (device mapping file) and when I updated it,
it recognized the drive, it should not be UNKNOWN, I think that means your
device mapping file is too old, try updating it first.
On Wed, 18 Feb 2009, Justin Piszcz wrote:
> Simon, I had the same problem.
>
> Your first problem is you need to install the latest device configuration
> file.
> Your second problem is LTO-4, yes, it is type: 'hcart'
>
> Justin.
>
> On Wed, 18 Feb 2009, WEAVER, Simon (external) wrote:
>
>> Further to my email, found this....
>>
>> http://seer.entsupport.symantec.com/docs/295519.htm
>>
>> Anyone confirm if this is right for a 5.1 MP5 environment??
>>
>> ________________________________
>>
>> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
>> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
>> WEAVER,
>> Simon (external)
>> Sent: Wednesday, February 18, 2009 1:50 PM
>> To: Dean
>> Cc: veritas-bu AT mailman.eng.auburn DOT edu
>> Subject: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN
>>
>>
>> Hi All,
>> Seem to be having problems, using the Device Configuration Wizard on NBU
>> 5.1 MP5 on Win2k3 SP1 and SL500 LTO4 Drives.
>>
>> Although its in the Fabric, Device Manager, and used the HP Drivers,
>> everything looks great, apart from the DCU Wizard, which is reporting
>> back the "Drive Type" for the LTO4 is "Unknown".
>>
>> I went to this link:
>> http://seer.entsupport.symantec.com/docs/287850.htm
>> <http://seer.entsupport.symantec.com/docs/287850.htm> but that has
>> made no differnence.
>>
>> I have a selection of drives I could choose from, but a little concerned
>> its not been detected correctly.
>>
>> Is there a limitation in 5.1 MP5 ? Anyone advise while I carry on
>> looking......
>>
>> Thanks, Simon
>>
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