Veritas-bu

Re: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN

2009-02-18 10:33:39
Subject: Re: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN
From: Justin Piszcz <jpiszcz AT lucidpixels DOT com>
To: "WEAVER, Simon (external)" <simon.weaver AT astrium.eads DOT net>
Date: Wed, 18 Feb 2009 10:00:02 -0500 (EST)
Although when I had the problem I was running 6.x, I think 6.0MP4 or MP5
did not include the mapping (device mapping file) and when I updated it,
it recognized the drive, it should not be UNKNOWN, I think that means your
device mapping file is too old, try updating it first.


On Wed, 18 Feb 2009, Justin Piszcz wrote:

> Simon, I had the same problem.
>
> Your first problem is you need to install the latest device configuration 
> file.
> Your second problem is LTO-4, yes, it is type: 'hcart'
>
> Justin.
>
> On Wed, 18 Feb 2009, WEAVER, Simon (external) wrote:
>
>> Further to my email, found this....
>> 
>> http://seer.entsupport.symantec.com/docs/295519.htm
>> 
>> Anyone confirm if this is right for a 5.1 MP5 environment??
>> 
>> ________________________________
>> 
>> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
>> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of 
>> WEAVER,
>> Simon (external)
>> Sent: Wednesday, February 18, 2009 1:50 PM
>> To: Dean
>> Cc: veritas-bu AT mailman.eng.auburn DOT edu
>> Subject: [Veritas-bu] SL500 - LTO4 Not Detected - Drive Type UNKNOWN
>> 
>> 
>> Hi All,
>> Seem to be having problems, using the Device Configuration Wizard on NBU
>> 5.1 MP5 on Win2k3 SP1 and SL500 LTO4 Drives.
>> 
>> Although its in the Fabric, Device Manager, and used the HP Drivers,
>> everything looks great, apart from the DCU Wizard, which is reporting
>> back the "Drive Type" for the LTO4 is "Unknown".
>> 
>> I went to this link:
>> http://seer.entsupport.symantec.com/docs/287850.htm
>> <http://seer.entsupport.symantec.com/docs/287850.htm>   but that has
>> made no differnence.
>> 
>> I have a selection of drives I could choose from, but a little concerned
>> its not been detected correctly.
>> 
>> Is there a limitation in 5.1 MP5 ? Anyone advise while I carry on
>> looking......
>> 
>> Thanks, Simon
>> 
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>
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