Veritas-bu

Re: [Veritas-bu] Netbackup 6, MP4 and error 41 (network timeout)

2009-02-17 14:32:26
Subject: Re: [Veritas-bu] Netbackup 6, MP4 and error 41 (network timeout)
From: Rusty.Major AT sungard DOT com
To: "Wilkinson, Tim" <Tim.Wilkinson AT dsto.defence.gov DOT au>
Date: Tue, 17 Feb 2009 13:19:59 -0600

41's usually indicate the network has just 'gone away' between the client and media server.  We usually see this on server reboots or if there's an issue with the client NIC. Turn up client logging (make sure you have space since it's a large filesystem) and see where that leads you. You'll probably find that it's a NIC driver problem. Can you sustain a large file transfer from this host's interface to some other location (preferably media server) without problems?

Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693
Keeping People and Information Connected® ▪ http://availability.sungard.com/
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"Wilkinson, Tim" <Tim.Wilkinson AT dsto.defence.gov DOT au>
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02/17/2009 10:31 AM

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[Veritas-bu] Netbackup 6, MP4 and error 41 (network timeout)





We have a quite large file server (almost 2TB worth of data) and lately it's been terminating the full backups with error 41 (network timeout). Assuming there's no discernable problem with the actual network, what could this be about? Is there something I can adjust to stop this or does this usually just point at a networking issue?
 
The server is Windows Server 2003 SP2 (as is the Master).
 
Cheers,

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