I got this tech note from support.
Option 1 did not work for me.
Option 2 did, but not a good option for me
Option 3 did- the one I am currently
working…
Still have the call open with support but
do not have a solution yet.
It also works if you do option 1 but turn
off (uncheck) the open file backup.
Anybody else find a solution yet?
Document ID: 318225
After upgrading Netbackup Windows 2008 x64 clients to Netbackup 6.5.3
multi-stream backup jobs immediately end in status code 49
Details:
=====
Details
=====
- The client is a Windows 2008 x64 machine
- Previously upgraded from Windows 2008 x64 proliferation package
http://support.veritas.com/docs/304421
==========
Work Around
==========
Option #1
1. Open the admin console
2. Expand host properties
3. Select master server
4. Open the master server host properties
5. On the left go to "Client Attributes"
6. Add the client in question to the list of "clients"
7. Click on the "Windows Open File Backup" tab
8. Select the radio button "Use Microsoft Volume Shadow Copy
Service)" then apply
9. Retry the operation
Option #2
1. Uncheck multiple data Streams in the policy
Option #3
1. Uninstall Netbackup 6.5.3 and revert to minimum Windows 2008 x64 client
proliferation of 6.5.2
From: Judy Hinchcliffe
Sent: Thursday, February 05, 2009
10:36 AM
To:
'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: issue with 6.5.3 and
win 2008 servers
FYI
None of my 2008 servers are working with
6.5.3
I got the file based on dic 314590.
We get the error that bpbrm is not
starting.
I have opened a ticket with support and
have sent them a log file.
I will let you know what we find out.
Has anybody else had issues with 6.5.3 on
a win 2008 server?
From: Judy Hinchcliffe
Sent: Wednesday, February 04, 2009
12:08 PM
To:
'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: issue with 6.5.3 and win
2008 servers
I have done my MP3 upgrade (yeah I know
they call it different now but old habits are hard to break).
In my DR site upgrade went fine.
In my prod site it went kind of ok.
I have 2 servers that do not like
MP3. If I put them back to 6.5.2a they run fine.
If they are on 6.5.3 they fail with
49’s
Environment
6.5.3 Unix master/media
6.5.3 Unix media
6.5.3 – 2 San Media
6.5.2a – 1 San media
Clients are Unix(aix), windows 2000,
windows 2003 and windows 2008, exchange 2003 and exchange 2007
But ONLY 2 servers fail with 49’s
I have un-installed netbackup on the
server and reinstalled to MP3 and they still fail
Took them back down to 6.5.2a and it works
just fine
Has anybody had issues with 2008 x64
servers not liking 6.5.3?
Details of job
2/4/2009 9:21:48 AM - requesting resource
Master/media_Media
2/4/2009 9:21:48 AM - requesting resource
master/media.NBU_CLIENT.MAXJOBS.client
2/4/2009 9:21:48 AM - requesting resource
master/media.NBU_POLICY.MAXJOBS.client_E
2/4/2009 9:21:49 AM - granted resource
master/media.NBU_CLIENT.MAXJOBS.client
2/4/2009 9:21:49 AM - granted resource
master/media.NBU_POLICY.MAXJOBS.client_E
2/4/2009 9:21:49 AM - granted resource
T00001
2/4/2009 9:21:49 AM - granted resource
IBM.ULT3580-TD4.003
2/4/2009 9:21:49 AM - granted resource
master/media-hcart-robot-tld-0
2/4/2009 9:21:50 AM - estimated 5802205
kbytes needed
2/4/2009 9:21:50 AM - begin Parent Job
2/4/2009 9:21:50 AM - begin Snapshot ,
Start Notify Script
2/4/2009 9:21:51 AM - started process
RUNCMD (237952)
Status 0
2/4/2009 9:21:51 AM - end Snapshot , Start
Notify Script; elapsed time: 00:00:01
2/4/2009 9:21:51 AM - begin Snapshot ,
Step By Condition
Status 0
2/4/2009 9:21:51 AM - end Snapshot , Step
By Condition; elapsed time: 00:00:00
2/4/2009 9:21:51 AM - begin Snapshot ,
Stream Discovery
Status 0
2/4/2009 9:21:51 AM - end Snapshot ,
Stream Discovery; elapsed time: 00:00:00
2/4/2009 9:21:51 AM - begin Snapshot ,
Read File List
Status 0
2/4/2009 9:21:51 AM - end Snapshot , Read
File List; elapsed time: 00:00:00
2/4/2009 9:21:51 AM - begin Snapshot ,
Create Snapshot
2/4/2009 9:21:52 AM - started process
bpbrm (356600)
2/4/2009 9:21:56 AM - begin Create
Snapshot
2/4/2009 9:21:57 AM - Error
bpbrm(pid=356600) client client didn't
start
2/4/2009 9:21:57 AM - end Create Snapshot;
elapsed time: 00:00:01
2/4/2009 9:21:57 AM - end writing
Status 49
2/4/2009 9:21:57 AM - end Snapshot ,
Create Snapshot; elapsed time: 00:00:06
2/4/2009 9:21:57 AM - begin Snapshot ,
Stop On Error
Status 0
2/4/2009 9:21:57 AM - end Snapshot , Stop
On Error; elapsed time: 00:00:00
2/4/2009 9:21:57 AM - begin Snapshot ,
Delete Snapshot On Exit
Status 0
2/4/2009 9:21:57 AM - end Snapshot ,
Delete Snapshot On Exit; elapsed time: 00:00:00
2/4/2009 9:21:57 AM - begin Snapshot , End
Notify Script
2/4/2009 9:21:58 AM - started process
RUNCMD (340384)
Status 0
2/4/2009 9:21:58 AM - end Snapshot , End
Notify Script; elapsed time: 00:00:01
Status 49
2/4/2009 9:21:58 AM - end Parent Job;
elapsed time: 00:00:08
client did not start(49)