You could also run bpps from the netbackup\bin directory to see what NetBackup 
processes are running, and run bpdown to end them gracefully - assuming no 
backups are running at the time.

Patrick Sweeney
 (978) 787-4553
 patrick.sweeney AT axcelis DOT com
 I.T. Systems/Networks

For issues requiring immediate attention please contact the Solution Center
IT Solution Center
 (978) 787-7777
Beverly.Helpdesk AT axcelis DOT com
Axcelis Technologies

Have you searched here and here?


-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of WEAVER, 
Simon (external)
Sent: Tuesday, December 02, 2008 9:34 AM
To: mark_t_wragge AT yahoo DOT ie; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] 6.5.2 upgrade failing


Tracker.exe may be running behind the scenes.

START / RUN and type MSCONFIG and press OK

click on the START UP TAB

Look for tracker - if its ticked, untick it and then reboot!

May help...

Simon 

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of mark
wragge
Sent: Tuesday, December 02, 2008 2:18 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] 6.5.2 upgrade failing

i am trying to upgrade my faster server from windows 2003 6.5.0 to 6.5.1
or 6.5.2. When i attempt this the update fails with an error message
stating that the update cannot continue as there are proceses still
running.

I have checked the process list and there are no netbackup, BMR services
running. I have also rebooted the server.

I noticed in the releaSE NOTES that there is a symantec update tracker
service that can cause this problem but this is not running on my
server.

any suggestions?

Send instant messages to your online friends
http://uk.messenger.yahoo.com 

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