See the following tech note on the 800 errors with SAMBA shares...worked for
us. It is some new service in 6.5.2
http://support.veritas.com/docs/295201
On 11/14/08 11:32 AM, "veritas-bu-request AT mailman.eng.auburn DOT edu"
<veritas-bu-request AT mailman.eng.auburn DOT edu> wrote:
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> Today's Topics:
>
> 1. Re: Error nbjm NBU status: 800, EMM status: Disk volume is
> down resource request failed (800) (Jeff Lightner)
> 2. Re: Error nbjm NBU status: 800, EMM status: Disk volume is
> down resource request failed (800) (Jeff Lightner)
> 3. Re: How to find out who cancelled a Backup in NBU (Jeff Lightner)
> 4. Re: Error nbjm NBU status: 800, EMM status: Disk volume is
> down resource request failed (800) (Smithers, Mike)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Fri, 14 Nov 2008 11:18:01 -0500
> From: "Jeff Lightner" <jlightner AT water DOT com>
> Subject: Re: [Veritas-bu] Error nbjm NBU status: 800, EMM status: Disk
> volume is down resource request failed (800)
> To: <judy_hinchcliffe AT administaff DOT com>,
> <VERITAS-BU AT mailman.eng.auburn DOT edu>
> Message-ID: <99E6A67A9DA87041A8020FBC11F480B302BDB528 AT EXVS01.dsw DOT net>
> Content-Type: text/plain; charset="us-ascii"
>
> Not quite the same. 800 is fairly generic so you have to look at the
> specific reason code ("Disk volume is down" in my case) to troubleshoot.
> Unfortunately I can't find much that talks about this and what little
> that does isn't really telling me whether it is complaining about a
> source disk volume (i.e. The Exchange servers' Information Store) or the
> target disk (i.e. the Data Domain CIFS mount on the media server).
>
>
>
> Troubleshooting suggests running disk logs report. Running it for the
> media server at the time of the failure of one of the jobs produces "no
> entity" but running default produces 3 events like the following this
> morning BEFORE that time. Unfortunately I'm not real sure what this
> means:
>
>
>
> Fri Nov 14 04:46:03 EST 2008
>
> atmbks01
>
>
>
> 0
>
> Warning
>
> Volume NT_atmbks01_atldd02:Internal_16 monitored by atmbks01 is down
> S{cl-2060017}
>
> atmbks01 = Windows Media Server
>
> atldd02 = Data Domain
>
> NT_atmbks01_atldd02= Defined storage unit for when using this Data
> Domain on this Media Server
>
>
>
> Not sure what the "Internal_16" means. Anyone have a clue? Device
> monitor only shows me tape drives.
>
>
>
> FYI: This is all NBU 6.5.1 - Master is HP-UX but backup is run via the
> Windows media server noted above.
>
>
>
> ________________________________
>
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
> judy_hinchcliffe AT administaff DOT com
> Sent: Friday, November 14, 2008 10:54 AM
> To: VERITAS-BU AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] Error nbjm NBU status: 800,EMM status: Disk
> volume is down resource request failed (800)
>
>
>
> Wow.... I have been working on 800's and had a bunch last night.
>
>
>
> Don't know if this the same but let me tell you what I know.
>
>
>
> I had a bunch of jobs work if the master/media server did them
>
> Anything done by my other media server or my san media server failed
> with 800
>
>
>
> They are trying to tell me it is because I have the san disk drives on
> my master server on the same FC card as my san tape drives.
>
>
>
> I could not get that fixed the same day, but I bounced all the media
> servers, then bounced the services on the master again, and restarted an
> 800 failure and it worked for 2 days.
>
> Then I had 800's again last night.
>
>
>
> I am putting in a third FC card today and setting the disk drives on 2
> of the fc cards and the tape drives will be on the third, then I can
> see if I have any more issues.
>
>
>
> Master/media AIX 5.3.6
>
> Media AIX 5.3.6
>
> San Media windows 2003
>
> Sane Media windows 2003
>
>
>
> Netbackup 6.5.2a
>
>
>
> What pointed us to this is the following errors found in the syslog
>
>
>
> syslog.debug:Jun 18 09:29:13 kwibsp03 daemon:info tldcd[520196]:
> tldcd.c.2699, n
>
> ewfd = INVALID_SOCKET, newfd=-1, timersig=1, error=4, EINTR=4,
> selectret=-1
>
>
>
> ________________________________
>
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Jeff
> Lightner
> Sent: Friday, November 14, 2008 9:36 AM
> To: VERITAS-BU AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] Error nbjm NBU status: 800,EMM status: Disk volume
> is down resource request failed (800)
>
>
>
> We saw this morning on a backup of MS-Exchange to Data Domain.
>
>
>
> I see a prior question about this to a Falcon store with no answer.
>
>
>
> The Data Domain volume isn't "down" but is running over 90%. Would we
> see this message if the intended backup wouldn't fit in the remaining
> space of the DD? Or is this somehow a complaint about the volume on the
> Exchange server itself?
>
> ----------------------------------
> CONFIDENTIALITY NOTICE: This e-mail may contain privileged or
> confidential information and is for the sole use of the intended
> recipient(s). If you are not the intended recipient, any disclosure,
> copying, distribution, or use of the contents of this information is
> prohibited and may be unlawful. If you have received this electronic
> transmission in error, please reply immediately to the sender that you
> have received the message in error, and delete it. Thank you.
> ----------------------------------
>
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>
> ------------------------------
>
> Message: 2
> Date: Fri, 14 Nov 2008 11:19:31 -0500
> From: "Jeff Lightner" <jlightner AT water DOT com>
> Subject: Re: [Veritas-bu] Error nbjm NBU status: 800, EMM status: Disk
> volume is down resource request failed (800)
> To: "Smithers, Mike" <Mike.Smithers AT cibc DOT ca>,
> <judy_hinchcliffe AT administaff DOT com>,
> <VERITAS-BU AT mailman.eng.auburn DOT edu>
> Message-ID: <99E6A67A9DA87041A8020FBC11F480B302BDB52D AT EXVS01.dsw DOT net>
> Content-Type: text/plain; charset="us-ascii"
>
> You get the error Judy posted or the one I posted?
>
>
>
> By master you mean the NBU master?
>
>
>
> ________________________________
>
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
> Smithers, Mike
> Sent: Friday, November 14, 2008 11:05 AM
> To: 'judy_hinchcliffe AT administaff DOT com';
> VERITAS-BU AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] Error nbjm NBU status: 800, EMM status: Disk
> volume is down resource request failed (800)
>
>
>
> I get this error every now and then with our exchange environment. We
> get it when we fail over the exchange cluster to another node. I set the
> disk storage units on the exchange server as an app cluster and the
> disks as a resource in windows. The disks fails over fine and the app
> cluster points to the right media server but it still fails on 800. Very
> annoying only way I can get it working is by recycling the master
> server. Recycling the netbackup service on the exchange server does not
> good.
>
>
>
> ________________________________
>
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
> judy_hinchcliffe AT administaff DOT com
> Sent: Friday, November 14, 2008 10:54 AM
> To: VERITAS-BU AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] Error nbjm NBU status: 800, EMM status: Disk
> volume is down resource request failed (800)
>
>
>
> Wow.... I have been working on 800's and had a bunch last night.
>
>
>
> Don't know if this the same but let me tell you what I know.
>
>
>
> I had a bunch of jobs work if the master/media server did them
>
> Anything done by my other media server or my san media server failed
> with 800
>
>
>
> They are trying to tell me it is because I have the san disk drives on
> my master server on the same FC card as my san tape drives.
>
>
>
> I could not get that fixed the same day, but I bounced all the media
> servers, then bounced the services on the master again, and restarted an
> 800 failure and it worked for 2 days.
>
> Then I had 800's again last night.
>
>
>
> I am putting in a third FC card today and setting the disk drives on 2
> of the fc cards and the tape drives will be on the third, then I can
> see if I have any more issues.
>
>
>
> Master/media AIX 5.3.6
>
> Media AIX 5.3.6
>
> San Media windows 2003
>
> Sane Media windows 2003
>
>
>
> Netbackup 6.5.2a
>
>
>
> What pointed us to this is the following errors found in the syslog
>
>
>
> syslog.debug:Jun 18 09:29:13 kwibsp03 daemon:info tldcd[520196]:
> tldcd.c.2699, n
>
> ewfd = INVALID_SOCKET, newfd=-1, timersig=1, error=4, EINTR=4,
> selectret=-1
>
>
>
> ________________________________
>
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Jeff
> Lightner
> Sent: Friday, November 14, 2008 9:36 AM
> To: VERITAS-BU AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] Error nbjm NBU status: 800,EMM status: Disk volume
> is down resource request failed (800)
>
>
>
> We saw this morning on a backup of MS-Exchange to Data Domain.
>
>
>
> I see a prior question about this to a Falcon store with no answer.
>
>
>
> The Data Domain volume isn't "down" but is running over 90%. Would we
> see this message if the intended backup wouldn't fit in the remaining
> space of the DD? Or is this somehow a complaint about the volume on the
> Exchange server itself?
>
> ----------------------------------
> CONFIDENTIALITY NOTICE: This e-mail may contain privileged or
> confidential information and is for the sole use of the intended
> recipient(s). If you are not the intended recipient, any disclosure,
> copying, distribution, or use of the contents of this information is
> prohibited and may be unlawful. If you have received this electronic
> transmission in error, please reply immediately to the sender that you
> have received the message in error, and delete it. Thank you.
> ----------------------------------
>
> -------------- next part --------------
> An HTML attachment was scrubbed...
> URL:
> http://mailman.eng.auburn.edu/pipermail/veritas-bu/attachments/20081114/d2e201
> 49/attachment-0001.htm
>
> ------------------------------
>
> Message: 3
> Date: Fri, 14 Nov 2008 11:20:57 -0500
> From: "Jeff Lightner" <jlightner AT water DOT com>
> Subject: Re: [Veritas-bu] How to find out who cancelled a Backup in
> NBU
> To: "Jeff Lightner" <jlightner AT water DOT com>, "Steve Fogarty"
> <steve.fogarty AT gmail DOT com>, "Hudson, Steve"
> <Steve.Hudson AT ironmountain DOT com>
> Cc: veritas-bu AT mailman.eng.auburn DOT edu
> Message-ID: <99E6A67A9DA87041A8020FBC11F480B302BDB52F AT EXVS01.dsw DOT net>
> Content-Type: text/plain; charset="us-ascii"
>
> D'oh! I should know better than that - I just had a class at end of last
> month that had SUN x86 boxes running Linux so I guess it is possible to
> have Windows on Sun as well.
>
>
>
> ________________________________
>
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Jeff
> Lightner
> Sent: Friday, November 14, 2008 11:06 AM
> To: Steve Fogarty; Hudson, Steve
> Cc: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] How to find out who cancelled a Backup in NBU
>
>
>
> SUN = Solaris = UNIX
>
>
>
> ________________________________
>
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Steve
> Fogarty
> Sent: Friday, November 14, 2008 10:49 AM
> To: Hudson, Steve
> Cc: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] How to find out who cancelled a Backup in NBU
>
>
>
> Windows? UNIX?
>
> Steve
>
>
>
>
>
> On 11/14/08, Hudson, Steve <Steve.Hudson AT ironmountain DOT com> wrote:
>
> Folks I have searched many many logs on my SUN box but I can't seem to
> find out who cancelled a job this morning at 443 AM. Do you Gurus know
> of a way to do this??? Thanks.....
>
>
>
>
> Steve Hudson
> Enterprise Storage
> Iron Mountain
> 745 Atlantic Ave
> Boston, MA 02111
> Phone: (617) 535-2849
>
>
>
> steve.hudson AT ironmountain DOT com
>
>
>
>
> Visit the new www.ironmountain.com
> Tour Iron Mountain
>
>
>
> ________________________________
>
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> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
>
>
> ----------------------------------
> CONFIDENTIALITY NOTICE: This e-mail may contain privileged or
> confidential information and is for the sole use of the intended
> recipient(s). If you are not the intended recipient, any disclosure,
> copying, distribution, or use of the contents of this information is
> prohibited and may be unlawful. If you have received this electronic
> transmission in error, please reply immediately to the sender that you
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>
> ------------------------------
>
> Message: 4
> Date: Fri, 14 Nov 2008 11:31:24 -0500
> From: "Smithers, Mike" <Mike.Smithers AT cibc DOT ca>
> Subject: Re: [Veritas-bu] Error nbjm NBU status: 800, EMM status: Disk
> volume is down resource request failed (800)
> To: "'Jeff Lightner'" <jlightner AT water DOT com>,
> "judy_hinchcliffe AT administaff DOT com" <judy_hinchcliffe AT administaff
> DOT com>,
> "VERITAS-BU AT mailman.eng.auburn DOT edu"
> <VERITAS-BU AT mailman.eng.auburn DOT edu>
> Message-ID:
> <389091AD3F524C4FB3EBE2AE7B39C8C008A4149BC0 AT CBMCC-X7-MBX08.ad.cibc DOT com>
>
> Content-Type: text/plain; charset="us-ascii"
>
> I'm getting the same error as judy. Disk unit is down. I was also referring to
> NBU master. I think the issue is EMM needs to rescan the storage units on the
> media server after a fail over. I'm not sure if it's a app cluster issue or
> just a general problem with disk storage units. This is my first instance of
> using an netbackup app cluster so I'm still working out the kinks. I open up a
> call with Symantec about this but not getting anywhere with it.
>
> ________________________________
> From: Jeff Lightner [mailto:jlightner AT water DOT com]
> Sent: Friday, November 14, 2008 11:20 AM
> To: Smithers, Mike; judy_hinchcliffe AT administaff DOT com;
> VERITAS-BU AT mailman.eng.auburn DOT edu
> Subject: RE: [Veritas-bu] Error nbjm NBU status: 800, EMM status: Disk volume
> is down resource request failed (800)
>
> You get the error Judy posted or the one I posted?
>
> By master you mean the NBU master?
>
> ________________________________
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
> Smithers, Mike
> Sent: Friday, November 14, 2008 11:05 AM
> To: 'judy_hinchcliffe AT administaff DOT com'; VERITAS-BU AT
> mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] Error nbjm NBU status: 800, EMM status: Disk volume
> is down resource request failed (800)
>
> I get this error every now and then with our exchange environment. We get it
> when we fail over the exchange cluster to another node. I set the disk storage
> units on the exchange server as an app cluster and the disks as a resource in
> windows. The disks fails over fine and the app cluster points to the right
> media server but it still fails on 800. Very annoying only way I can get it
> working is by recycling the master server. Recycling the netbackup service on
> the exchange server does not good.
>
> ________________________________
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
> judy_hinchcliffe AT administaff DOT com
> Sent: Friday, November 14, 2008 10:54 AM
> To: VERITAS-BU AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] Error nbjm NBU status: 800, EMM status: Disk volume
> is down resource request failed (800)
>
> Wow.... I have been working on 800's and had a bunch last night.
>
> Don't know if this the same but let me tell you what I know.
>
> I had a bunch of jobs work if the master/media server did them
> Anything done by my other media server or my san media server failed with 800
>
> They are trying to tell me it is because I have the san disk drives on my
> master server on the same FC card as my san tape drives.
>
> I could not get that fixed the same day, but I bounced all the media servers,
> then bounced the services on the master again, and restarted an 800 failure
> and it worked for 2 days.
> Then I had 800's again last night.
>
> I am putting in a third FC card today and setting the disk drives on 2 of the
> fc cards and the tape drives will be on the third, then I can see if I have
> any more issues.
>
> Master/media AIX 5.3.6
> Media AIX 5.3.6
> San Media windows 2003
> Sane Media windows 2003
>
> Netbackup 6.5.2a
>
> What pointed us to this is the following errors found in the syslog
>
> syslog.debug:Jun 18 09:29:13 kwibsp03 daemon:info tldcd[520196]: tldcd.c.2699,
> n
> ewfd = INVALID_SOCKET, newfd=-1, timersig=1, error=4, EINTR=4, selectret=-1
>
> ________________________________
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Jeff
> Lightner
> Sent: Friday, November 14, 2008 9:36 AM
> To: VERITAS-BU AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] Error nbjm NBU status: 800,EMM status: Disk volume is
> down resource request failed (800)
>
> We saw this morning on a backup of MS-Exchange to Data Domain.
>
> I see a prior question about this to a Falcon store with no answer.
>
> The Data Domain volume isn't "down" but is running over 90%. Would we see
> this message if the intended backup wouldn't fit in the remaining space of the
> DD? Or is this somehow a complaint about the volume on the Exchange server
> itself?
> ----------------------------------
> CONFIDENTIALITY NOTICE: This e-mail may contain privileged or confidential
> information and is for the sole use of the intended recipient(s). If you are
> not the intended recipient, any disclosure, copying, distribution, or use of
> the contents of this information is prohibited and may be unlawful. If you
> have received this electronic transmission in error, please reply immediately
> to the sender that you have received the message in error, and delete it.
> Thank you.
> ----------------------------------
> -------------- next part --------------
> An HTML attachment was scrubbed...
> URL:
> http://mailman.eng.auburn.edu/pipermail/veritas-bu/attachments/20081114/eb2b0b
> 23/attachment.htm
>
> ------------------------------
>
> _______________________________________________
> Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
>
> End of Veritas-bu Digest, Vol 31, Issue 30
> ******************************************
>
Michael R. Passe
Storage Architect
Beth Israel Deaconess Medical Center Boston
1135 Tremont Street
REN7
Boston, MA 02120
Office: (617) 754-8051
Mobile:(617) 721-6191
_______________________________________________
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
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