Veritas-bu

Re: [Veritas-bu] FYI - Symantec made achangetotheirFTP(nolongerallows list)

2008-11-09 20:31:45
Subject: Re: [Veritas-bu] FYI - Symantec made achangetotheirFTP(nolongerallows list)
From: ssloh <ssloh AT singnet.com DOT sg>
To: ewilts AT ewilts DOT org, bill_coleman AT symantec DOT com
Date: Mon, 10 Nov 2008 09:14:40 +0800 (SGT)
People still can use torrent to share and get what they want. Any good 
torrent site which I can get the netbackup software ?.
I got the valid license key but don't have the media to install.
Could not find the software in fileconnect.symantec.com
----- Original Message ----- 
From: "Ed Wilts" <ewilts AT ewilts DOT org>
To: "Bill Coleman" <bill_coleman AT symantec DOT com>
Cc: <veritas-bu AT mailman.eng.auburn DOT edu>
Sent: Monday, June 09, 2008 11:07 PM
Subject: Re: [Veritas-bu] FYI - Symantec made 
achangetotheirFTP(nolongerallows list)


A Google mini appliance is pretty cheap...    http://mini.google.com
Google site search is also pretty darn cheap:
http://www.google.com/sitesearch/index.html

There's really no excuse for a major corporation to offer a poor site search
these days.  And no, Symantec is not the worst.  I think HP may take credit
for site searching futility.

   .../Ed

On Fri, May 30, 2008 at 2:53 PM, Michael Graff Andersen <mian71 AT gmail DOT 
com>
wrote:

> Hello Bill
>
> Think I'm not the only who like to se a google like (default and)
> search engine for the support site.
>
> Regards
> Michael
>
> 2008/5/30, Bill Coleman <bill_coleman AT symantec DOT com>:
> > Your feedback on the ftp impact is recognized and Symantec apologizes 
> > for
> the impact.  Efforts are underway to restore LIST access early next week.
>  Due to software export compliance anonymous access will not be available,
> but Technical Support can supply you details on account access so you can
> access the product directory as in the past.
> >
> > There are also focused efforts underway to improve the NetBackup online
> experience including finding technotes.  You can me email or talk to me at
> Vision.
> >
> > Bill_Coleman AT symantec DOT com
> > Engineering Director
> > NetBackup Customer Advocacy Office
> > Office: 651 746 7118
> > Data Protection Group
> > Symantec Corporation
> >
> > -----Original Message-----
> > From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:
> veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of ravenderg AT 
> aol DOT com
> > Sent: Thursday, May 29, 2008 6:45 PM
> > To: Peacock Dennis - dpeaco; veritas-bu-bounces AT mailman.eng.auburn DOT 
> > edu;
> Curtis Preston; Martin, Jonathan; veritas-bu AT mailman.eng.auburn DOT edu
> > Subject: Re: [Veritas-bu] FYI - Symantec made a
> changetotheirFTP(nolongerallows list)
> >
> > -----Original Message-----
> > From: "Peacock Dennis - dpeaco" <Dennis.Peacock AT acxiom DOT com>
> >
> > Date: Thu, 29 May 2008 13:35:37
> > To:"Curtis Preston" <cpreston AT glasshouse DOT com>,       "Martin, 
> > Jonathan"
> <JMARTI05 AT intersil DOT com>,       <veritas-bu AT mailman.eng.auburn DOT 
> edu>
> > Subject: Re: [Veritas-bu] FYI - Symantec made a change to
> >        theirFTP(nolongerallows list)
> >
> >
> > No matter what....it does not explain why the new web site is so
> complicated to navigate and find anything one needs. Did someone forget
> about Web Site Design 101????
> >
> > Want me to use your backup product and be able to support my customers?
> Then how about making information and patches easy to get to.
> >
> >
> > Thank You,
> > Dennis Peacock
> > EBCA
> > Acxiom Corporation
> > 501-342-6232 (office)
> >
> >
> >
> > ----------------
> >
> > From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:
> veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Curtis Preston
> >  Sent: Thursday, May 29, 2008 1:28 PM
> >  To: Martin, Jonathan; veritas-bu AT mailman.eng.auburn DOT edu
> >  Subject: Re: [Veritas-bu] FYI - Symantec made a change to
> theirFTP(nolongerallows list)
> >
> > The hacker argument?  PUHLEEZE.  The hacker/theft is far more determined
> and won't be stopped or even bothered by having to script his way around a
> poorly architected website.  Any more than a decent hacker is stopped by
> Apple's DRM-full songs. Takes about 2 seconds to rip that stuff out.
> >
> > Just like DRM, all this does is make it harder for real people to do
> their job.
> >
> >
> > ________________________________________________________
> >  Curtis Preston | VP Data Protection
> >  GlassHouse Technologies, Inc.
> >
> >  T: +1 760 710 2004 | C: +1 760 419 5838 | F: +1 760 710 2009
> >  cpreston AT glasshouse DOT com <mailto:cpreston AT glasshouse DOT com>  |
> www.glasshouse.com <http://www.glasshouse.com/>
> >  Infrastructure :: Optimized
> >
> >
> > ----------------
> >
> > From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:
> veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Martin, 
> Jonathan
> >  Sent: Thursday, May 29, 2008 7:09 AM
> >  To: veritas-bu AT mailman.eng.auburn DOT edu
> >  Subject: Re: [Veritas-bu] FYI - Symantec made a change to their
> FTP(nolongerallows list)
> >
> > I definitely think your sales team should be giving you some sort of
> response to this.  But its not like Symantec isn't listening.  We know 
> from
> posts here (and I actually got a phone call once) that they are making
> changes where they can to accommodate us.  However, this public FTP thing
> has got to die.  I support a number of software titles and no one in the
> industry posts public FTP or HTTP copies of their softwares unless its a
> DEMO.  Its just too easy now days to download a key from some crack 
> website
> and plug that into the software you FTPd.  To be honest, I'm not surprised
> Symantec didn't do this earlier.  They need to protect their intellectual
> property from piracy.  End of story.
> >
> > But to your points, their website is a pain in the butt compared to FTP
> and someone here even said the website didn't work for large downloads 
> (that
> sucks.)  There are obvious middle points here and we need to suggest 
> those.
> >
> > 1) Login Accounts using our Symantec.com credentials for FTP
> > 2) A non-webscripted way to get to FTP and HTTP URLs of downloads we 
> > want
> (protected, of course)
> > 3) Only post patches to the FTP public site (what use is stealing a
> patch?)
> >
> > Its not like Symantec killed public FTP just to piss everyone off.  And 
> > I
> don't know that they are going to reverse course.  So perhaps we can find
> some middle ground that meets both their needs and ours?
> >
> > -Jonathan
> >
> >
> > ----------------
> >
> > From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:
> veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Peacock Dennis 
> -
> dpeaco
> >  Sent: Thursday, May 29, 2008 9:15 AM
> >  To: Jared.Seaton AT mylanlabs DOT com; Michael Graff Andersen
> >  Cc: veritas-bu-bounces AT mailman.eng.auburn DOT edu;
> veritas-bu AT mailman.eng.auburn DOT edu
> >  Subject: Re: [Veritas-bu] FYI - Symantec made a change to their FTP
> (nolongerallows list)
> > Unfortunately, Symantec isn't listening to anyone any more. We own and
> purchase a LOT of Netbackup, Legato, and Backup Express and we pushed all
> the way through our Netbackup Sales Rep and support rep about the lack of
> tech support response as well as how poor their website is to navigate to
> find ANYTHING worth while to include the awful way of "hunting" for a
> flippin patch for Netbackup. Needless to say...there's been zero response
> from them in about a year now.
> >
> >
> > Thank You,
> > Dennis Peacock
> > EBCA
> > Acxiom Corporation
> > 501-342-6232 (office)
> >
> >
> >
> > ----------------
> >
> > From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:
> veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
> Jared.Seaton AT mylanlabs DOT com
> >  Sent: Wednesday, May 28, 2008 9:32 PM
> >  To: Michael Graff Andersen
> >  Cc: veritas-bu-bounces AT mailman.eng.auburn DOT edu;
> veritas-bu AT mailman.eng.auburn DOT edu
> >  Subject: Re: [Veritas-bu] FYI - Symantec made a change to their FTP (no
> longerallows list)
> >
> >
> >  This is terrible, I have always used the FTP to get MPs, etc because I
> need them for multiple platforms and it is much easier to queue everything
> up in <insert your ftp client here> than using the website and getting 
> each
> one individually.
> >
> >  ALSO, I find the Symantec site EXTREMELY painful to use, the search
> function is almost unusable, nothing seems organized; this is terrible 
> news.
> :'-(
> >
> >  I have been using Google to find technotes for netbackup using the
> following url: (searches seer.entsupport.symantec.com for "netbackup" and
> anything within the past month)
> >
> >
> http://www.google.com/search?hl=en&q=site%3Aseer.entsupport.symantec.com+netbackup&as_qdr=m
> >
> >
> >
> >
> >
> >  Jared M. Seaton
> >  Recovery Administrator
> >  Mylan Inc.
> >  304-554-5926
> >  304-685-1389 (Cell)
> >
> > "Michael Graff Andersen" <mian71 AT gmail DOT com>
> >  Sent by: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> > 05/28/2008 04:36 PM
> >
> > To
> > "Justin Piszcz" <jpiszcz AT lucidpixels DOT com>
> >
> > cc
> > veritas-bu AT mailman.eng.auburn DOT edu
> >
> > Subject
> > Re: [Veritas-bu] FYI - Symantec made a change to their FTP (no
> longerallows list)
> >
> >
> >
> >
> >
> >
> >
> >
> >  Think we all should complain, especially as the java download dosn't
> >  really work for the big files.
> >
> >  And they are refering to the ftp site in numerous technotes, makes
> >  absolutely no sense to have a pub(lic) area that can't be browsed.
> >
> >  my 10 cent
> >
> >  Michael
> >
> >  2008/5/28, Justin Piszcz <jpiszcz AT lucidpixels DOT com>:
> >  >
> >  > On Wed, 28 May 2008, Curtis Preston wrote:
> >  >
> >  > > Now THAT'S just ridiculous
> >  > >
> >  > >
> >  > > Curtis Preston  |  VP Data Protection
> >  > > GlassHouse Technologies, Inc.
> >  > >
> >  >
> >  > Agree and I asked if this change would be reversed-- it will not be,
> one
> >  > must use the website for everything now FYI.
> >  >
>


-- 
Ed Wilts, Mounds View, MN, USA
RHCE, BCFP, BCSD, SCSP, SCSE
mailto:ewilts AT ewilts DOT org

If I've helped you, please make a donation to my favorite charity at
http://firstgiving.com/edwilts



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