I had the same problem when I did my
upgrade from 6.5 to 6.5.2a.
I had two policies that had issues.
1 policy only had 1 server in it. I
just copied the policy to a new name and it started working.
The second policy had about 75 servers in
it and only 2 did not run.
Again I copied it to a new name and they
worked.
This only started right after I did the
upgrade. Once I gave it a kick in the pants it has worked ok.
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Tageson, Jim
Sent: Wednesday, November 05, 2008
7:19 AM
To:
veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Alert!
Backups may not be running
We uncovered a situation recently where some client backups
in scheduled policies were not running at all. These clients were in
active policies with several other clients which were running just fine.
We discovered a total of 4 clients in 2 policies which were just not running
their backups at all. Other clients in these 2 policies were being
scheduled as expected. We went for 19 days without backups running
on these 4 clients. Since they never were scheduled, there were obviously
no errors in Netbackup at all and we didn’t know we had a problem until
someone requested a restore and we saw no backups had run. We opened a
ticket with Symantec and they have escalated it to the highest level. The
problem was finally resolved by a recycle of the Netbackup daemons, but no
cause has been determined due to lack of log files during the time of the
problem.
Symantec believes the policies somehow got corrupted and
they believe this is an isolated issue and probably will not occur again.
However if you are not monitoring to see if all your scheduled backups
are actually running, you will never know you have a problem.
This is just to alert other users of this issue and to urge
them to make sure that this is not a widespread problem.
We are currently running Netbackup 6.0MP6 on an AIX master
server.
Jim Tageson
Netbackup Administrator
BayCare Health System
Phone: 727-467-4586
E-mail: james.tageson AT baycare DOT org
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