Re: [Veritas-bu] media ID not unique in database (34)

I was hoping to find a work around last night but it was getting late so I stopped. This morning I ran another inventory to get a list of the mismatched slots. Once I had my list I opened the door to the library and pulled those tapes. The NBU sun is shining in Houston again . . . for now.

From: Vargas, Efrain [mailto:efrain.vargas AT verizonbusiness DOT com]
Sent: Thursday, September 18, 2008 06:16: VIRUS ALERT!
To: Martin, Jonathan; Randy Samora; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] media ID not unique in database (34)

Have you checked how the library reads the barcode labels?

Have you checked your barcode rules?

I had this problem:

a) If I have barcode rules in place setup to read only the first 6 characters of the barcode label. Netbackup media manager shows 2 columns the barcode label with 6 characters and the other with the extended (L1 ,L2 etc.)

b) If the tape library is setup to send extended barcode labels 6+ characters or "standard"

make sure that the library barcode labels matches Netbackups media list.

run

vmcheckxxx -rt tld -rn 0 -rh "your media server" -list

look at the Barcode column to see what the library send to Netbackup.

______________________________________________
Efrain Vargas

From: Martin, Jonathan [mailto:JMARTI05 AT intersil DOT com]
Sent: Wednesday, September 17, 2008 10:34 PM
To: Randy Samora; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] media ID not unique in database (34)

I don’t’ suppose its possible to right click on the media with the issue and change their locations to stand alone? I looked for a similar command line counterpart but vmchange dosen’t seem to be up to the task.

-Jonathan

From: Randy Samora [mailto:Randy.Samora AT stewart DOT com]
Sent: Wednesday, September 17, 2008 10:11 PM
To: Martin, Jonathan; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] media ID not unique in database (34)

That happens a lot to me as well and you’re right, I run inventory again and I’m okay. But this time it’s being stubborn. I’ve printed out a report and I’ll just pull the tapes that were manually put in there and inventory them through the mail slots. I know there has to be a way to “resync” but I need scratch tapes now for tonight’s backups but if anyone knows the answer, there’s a trip to Hawaii in it for you, all expenses paid except flight, hotel, meals and drinks. How’s that for incentive?

From: Martin, Jonathan [mailto:JMARTI05 AT intersil DOT com]
Sent: Wednesday, September 17, 2008 21:02: VIRUS ALERT!
To: Randy Samora; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] media ID not unique in database (34)

Sometimes I have this issue if I move tapes that are in the library. For example Barcode 123456 is in slot 1 then I move it to slot 2 while changing media. The next time I inventory NBU complains that that media is already in the robot in slot1. In most cases running a 2^nd inventory immediately following this clears up the issue.

-Jonathan

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Randy Samora
Sent: Wednesday, September 17, 2008 6:57 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] media ID not unique in database (34)

My tape dude didn’t want to inventory new tapes into the library 54 at a time so he opened the door and inserted 200 tapes. When I try to run an inventory now, I get “media ID not unique in database (34)”. If I run a comparison, the robot inventory shows the new tapes but the Volume Configuration does not and so I see a “Mismatch – Yes”. But if I try to update the volume configuration, that’s when I get the Status 34. I’ve rebooted the library but the library already knows what’s in the library. How do I get NetBackup updated? This is a Windows environment running NBU 6.0 MP5.

Thanks

Randy

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