No, no, don't do that, don't do that. If you shoot him, you'll just make him 
mad.

-Gene Wilder, "Blazing Saddles"




Jeff Lightner wrote:
> And of course you ignored what I said about not always being able to get 
> someone at Symantec to tell you what those ?few patches? are or correctly 
> identify that you need them. 
> 
> Telling folks to ?get over it? is just cheerleading to me. 
> 
> 
> From: Ed Wilts [mailto:ewilts < at > ewilts.org] 
> Sent: Friday, September 05, 2008 1:48 PM
> To: Jeff Lightner
> Cc: Jorge Fábregas; veritas-bu < at > mailman.eng.auburn.edu
> Subject: Re: [Veritas-bu] Upgradering to NBU 6.5.2 soon because of 
> Windows2008 
> 
> 
> On Fri, Sep 5, 2008 at 11:08 AM, Jeff Lightner <jlightner < at > water.com 
> (jlightner < at > water.com)> wrote:  
> >  
> > I for one am a little over the posts suggesting that bad releases like 6.0 
> > before a late MP and 6.5.2 aren't really "that bad".  
>   
> 
> 6.0 before MP4 was a horrible piece of garbage for us and many others. That 
> make you feel better? It was "that bad" - we put in tons and tons of effort 
> to help Symantec stabilize that release because there were major, major bugs 
> in it. We estimated 4-5 months of extra effort caused by this upgrade and we 
> opened up over 45 support calls, many of which were severity 1. 
> 
> 
> IMO, 6.5.2a with a few patches applied is not "that bad". You're entitled to 
> your own opinions. I have the data to prove that it's working for us and our 
> backup success rate is higher now than it has been for several years as our 
> volume has significantly increased. Last month, all on 6.5.2a, we ran 80.000 
> jobs backing up 2 billion files totaling 350TB. I'm not going to say it's 
> perfect and we have open tickets with Symantec that suggest it's not perfect. 
> However, generally it's doing the job which is not what I was saying about 
> 6.0MP3.
> 
> There is no bug-free version of NetBackup out there today. Get over it. There 
> are, however, versions that allow close to all customers to get the job done 
> although a handful of Engineering binaries may be required. 6.5.2a fits that 
> description for us.  
> 
> .../Ed  
> 
> Ed Wilts, RHCE, BCFP, BCSD, SCSP, SCSE 
> ewilts < at > ewilts.org (ewilts < at > ewilts.org) 
> 
> 
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