Re: [Veritas-bu] Informix Backup failing with Error 13

Looks like you need to raise CLIENT_READ_TIMEOUT (and maybe, but probably not, CLIENT_CONNECT_TIMEOUT; don't try that unless only READ isn't enough) on the media server trying to write its own Informix backups. (I presume you had, long ago, raised this value on the other media server for a similar problem.)

The circumstance in which you'd need to bump CONNECT_TIMEOUT too is f you've got a lengthy backup_start_notify in place (to, say, put Informix in backup mode or something like that).

As an aside, that's a pretty kooky volser. It looks like you're using LTO-2 media and your robotic device is passing all 8 characters through to NetBackup (not all can be configured not to) and you don't have a MEDIA_ID_BARCODE_CHARS setting in vm.conf, but you probably want one, although addding one now may be a bit touchy, since you've already inventoried a bunch of tapes with the traily L2, and you'll need to blow the media and vol DB entries for those away and recreat them, which will definitely be a mess. (Cf, http://seer.support.veritas.com/docs/236271.htm.)

--
gabriel rosenkoetter
Radian Group Inc, Unix/Linux/VMware Sysadmin / Backup & Recovery
gabriel.rosenkoetter AT radian DOT biz, 215 231 1556

From: Neeraj Puri (DHL MY) [mailto:neeraj.puri AT dhl DOT com]
Sent: Thursday, July 31, 2008 9:04 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Informix Backup failing with Error 13

Dear All,

I installed a NBU 6.5.1 media server on a HP-UX box. The File System backup of this box on its own storage-unit works fine whereas the Informix backup fails with Error 13. Here is the screen of shot of the exact error.

07/31/2008 19:54:21 - started process bpbrm (pid=1068)

07/31/2008 19:54:29 - connecting

07/31/2008 19:54:36 - connected; connect time: 0:00:00

07/31/2008 19:54:43 - mounting 0148L2

07/31/2008 19:55:38 - mounted 0148L2; mount time: 0:00:55

07/31/2008 19:55:38 - positioning 0148L2 to file 1

07/31/2008 19:55:45 - positioned 0148L2; position time: 0:00:07

07/31/2008 19:55:45 - begin writing

07/31/2008 19:58:35 - Error bpbrm (pid=1762) socket read failed: errno = 52 - Stream ioctl timeout

07/31/2008 20:00:58 - end writing; write time: 0:05:13

file read failed (13)

If the same Informix backup is sent through another media server, it works fine.

Please advise if you faced similar problem or know the reason for this failure.

Regards,

Neeraj

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