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[Veritas-bu] netware backups failing with error 13

2008-07-18 12:11:23
Subject: [Veritas-bu] netware backups failing with error 13
From: Bobby R Windle <bwindle AT wlgore DOT com>
To: veritas-bu AT mailman.eng.auburn DOT edu
Date: Fri, 18 Jul 2008 11:31:40 -0400

I started getting these error 13 backup failures on some of my Netware clients. Everywhere I look they talk
about NIC drivers and Network, We are up to date on the latest Nic drivers. Our Netware is up to 6.5 sp5 minimum.
We are running Solaris 10 on Media servers and Master server fully patched. Netbackup 6.5.2 running on
all Solaris media master servers. It fails going to disk or tape. Problem is, it only fails on a few servers.
you can ping away and great response. Does not look like network. Here is a little snip from bpcd log on client.
We have 3 subnets in on backup servers. You can see it resolve to a server which is fine.



17:45:44: [626.3645] <4> tar_backup_sms::execute: INF - Sending keepalive
17:45:47: [626.3645] <4> tar_backup_sms::execute: INF - Sending keepalive
17:45:49: [626.3645] <4> tar_backup_sms::execute: INF - Sending keepalive
17:45:50: [626.3645] <4> tar_backup_sms::execute: INF - Sending keepalive
17:45:53: [626.3645] <4> tar_backup_sms::execute: INF - Sending keepalive
17:45:55: [626.3645] <4> tar_backup_sms::execute: INF - Sending keepalive
17:45:55: [626.3645] <4> tar_backup_sms::execute: INF - Sending keepalive
17:45:56: [626.3645] <4> tar_backup_sms::execute: INF - Sending keepalive
18:25:56: [626.628] <4> ov_log::OVLoop: Timestamp
18:26:22: [626.3802] <2> bpcd::bpcd_accepted_state: BPCD - Starting process
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumaster (err = 69)
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumaster7 (err = 69)
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumaster47 (err = 69)
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumaster84 (err = 69)
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumedia01 (err = 69)
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumedia017 (err = 69)
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumedia0147 (err = 69)
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumedia0184 (err = 69)
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumedia05 (err = 69)
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumedia057 (err = 69)
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumedia0547 (err = 69)
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumedia0584 (err = 69)
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumedia04 (err = 69)
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumedia047 (err = 69)
18:26:22: [626.3802] <4> bpcd::bpcd_validate_state: INF - attempt to validate server as nbumedia0447 (err = 0)
18:26:22: [626.3802] <2> BPCD_GET_VERSION_RQST: BPCD - BPCD_GET_VERSION_RQST
18:26:22: [626.3802] <2> BPCD_GET_VERSION_RQST: BPCD - BPCD_GET_VERSION_RQST
18:26:22: [626.3802] <2> BPCD_READ_USER_CONFIG_RQST: BPCD - BPCD_READ_USER_CONFIG_RQST
18:26:22: [626.3802] <2> BPCD_GET_VERSION_RQST: BPCD - BPCD_GET_VERSION_RQST
18:26:22: [626.3802] <2> BPCD_READ_HOST_CONFIG_RQST: BPCD - BPCD_READ_HOST_CONFIG_RQST
18:26:22: [626.3802] <2> BPCD_DISCONNECT_RQST: BPCD - BPCD_DISCONNECT_RQST
18:26:22: [626.3802] <2> bpcd::bpcd_exit: BPCD - EXIT - status = 0
18:26:22: [626.3802] <2> bpcd::bpcd_shutdown_state: BPCD - Finished process
18:26:23: [626.3645] <2> tar_base::V_vTarMsgM: FTL - tar file write error (40)
18:26:23: [626.3645] <2> tar_base::V_vTarMsgM: INF - EXIT STATUS 14: file write failed
18:26:23: [626.3645] <16> dtcp_write: TCP - failure: send socket (15) (TCP 32: Unknown error)
18:26:23: [626.3645] <16> dtcp_write: TCP - failure: attempted to send 40 bytes
18:26:23: [626.3645] <4> tar_backup::backup_done_state: INF - Not waiting for server status
18:26:23: [626.3645] <2> bpcd::bpcd_exit: BPCD - EXIT - status = 0
18:26:23: [626.3645] <16> dtcp_shutdown: TCP - failure: shutdown socket (15) (TCP 57: Socket is not connected)
18:26:23: [626.3645] <16> dtcp_read: TCP - failure: recv socket (15) (TCP 54: Connection reset by peer)
18:26:23: [626.3645] <2> bpcd::bpcd_shutdown_state: BPCD - Finished process
18:26:23: [626.3645] <2> tar_base::V_Close:
19:25:56: [626.628] <4> ov_log::OVLoop: Timestamp
20:25:56: [626.628] <4> ov_log::OVLoop: Timestamp
21:25:56: [626.628] <4> ov_log::OVLoop: Timestamp
22:25:56: [626.628] <4> ov_log::OVLoop: Timestamp
23:25:56: [626.628] <4> ov_log::OVLoop: Timestamp
00:00:00: [626.628] <4> ov_log::OVLoop: INF - Cycling log file
00:00:00: [626.628] <4> ov_log::OVClose: INF - Closing log file: SYS:\VERITAS\NBUCLT\NETBACK\LOGS\BPCD\071708.LOG


any ideas would be  appreciated.

thanks

Bobby Windle | W.L. Gore & associates, Inc.
Backup / Disaster Recovery Admin
work: 302 292 4026
cell  : 302 588 7374
bwindle AT wlgore DOT com | http://www.gore.com
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