Hi, Mark -
I'd like to hear how this story ends. My group has purchased an X4500
for our new master/disk media server, and we're concerned about how
Veritas support will handle the newly-supported x86 OS.
Thanks
Karen
Mark Glazerman wrote:
>
> Thanks Jeff,
>
> The only reason we went to and x86 master is because it is now
> supported in 6.5.
>
> As for the binary, the original case notes stated that we were running
> on x86 so after 1 month of working on this I’d have hoped support
> would have gained enough knowledge of our environment to know that and
> to send us the correct binaries. I just wanted to double check before
> I go back and ask why they didn’t just send us x86 binaries if they’d
> been accidentally trying SPARC ones.
>
> Thank again,
>
> *Mark Glazerman*
>
> Desk: 314-889-8282
>
> Cell: 618-520-3401
>
> P please don't print this e-mail unless you really need to
>
> *From:* Jeff Lightner [mailto:jlightner AT water DOT com]
> *Sent:* Thursday, July 03, 2008 8:51 AM
> *To:* Mark Glazerman; veritas-bu AT mailman.eng.auburn DOT edu
> *Subject:* RE: [Veritas-bu] Probably A Stupid Question
>
> i86pc and i386 both mean x86 to me…
>
> The question is do they support Solaris 10 on x86 server to be the master.
>
> The binary for Solaris on SPARC would be incompatible with Solaris on
> x86 so maybe they’re just telling you they sent you the one for SPARC
> rather than x86?
>
> ------------------------------------------------------------------------
>
> *From:* veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] *On Behalf Of *Mark
> Glazerman
> *Sent:* Thursday, July 03, 2008 9:35 AM
> *To:* veritas-bu AT mailman.eng.auburn DOT edu
> *Subject:* [Veritas-bu] Probably A Stupid Question
>
> I have a ticket open with support and they are saying that a debug
> binary they tried to have us install wasn’t working because of the our
> platform / OS setup. I am under the understanding that we are running
> our NBU master server on Solaris 10 x86, however, I’ve started second
> guessing myself because of the output from the uname –a command.
>
> It produces the following SunOS nbumaster01 5.10 Generic_127128-11
> i86pc i386 i86pc
>
> Can someone just confirm that this is indeed what I should see on an
> x86 server ?
>
> Thanks in advance
>
> *Mark Glazerman*
>
> *Enterprise Storage Administrator*
>
> *Spartech Corporation*
>
> Desk: 314-889-8282
>
> Fax: 314-854-8282
>
> Cell: 618-520-3401
>
> *mark.glazerman AT spartech DOT com* <mailto:mark.glazerman AT spartech DOT
> com>
>
> *http://www.spartech.com* <http://www.spartech.com/>
>
> P please don't print this e-mail unless you really need to
>
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