Re: [Veritas-bu] Third party first call support

Subject:	Re: [Veritas-bu] Third party first call support
From:	"Ed Wilts" <ewilts AT ewilts DOT org>
To:	VERITAS-BU AT mailman.eng.auburn DOT edu
Date:	Fri, 13 Jun 2008 12:53:51 -0500

I've heard lots of good things about Datalink. We use them for our tape library support and have used them for NetBackup consulting but not for first call NetBackup support. Good bunch of folks there.

.../Ed

On Fri, Jun 13, 2008 at 10:02 AM, wtsuka <netbackup-forum AT backupcentral DOT com> wrote:

Anyone use third party first call support?
If yes, pros and cons please.

--
Ed Wilts, Mounds View, MN, USA
RHCE, BCFP, BCSD, SCSP, SCSE
mailto:ewilts AT ewilts DOT org

If I've helped you, please make a donation to my favorite charity at http://firstgiving.com/edwilts

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