[Veritas-bu] Network Connection time out (41)

Hey guys

I am receiving a Network Connection time out (41) on a consistent basis when I run a backup on two of our servers. The servers are behind a DMZ but I have set the BPCD connect-back to use the VNETD port and it worked for a long time but now all I receive are 41 errors. The servers do write some data but eventually error out. I am able to telnet to port 13724 on both servers so there is no blocking on the firewall for that port. Any assistance would be appreciated.

CLIENT BPBKAR LOG:

12:28:31.007 PM: [648.3824] <16> dtcp_write: TCP - failure: send socket (1864) (TCP 10054: Connection reset by peer)

12:28:31.038 PM: [648.3824] <16> dtcp_write: TCP - failure: attempted to send 125 bytes

12:28:31.038 PM: [648.3824] <16> dtcp_write: TCP - failure: send socket (1864) (TCP 10054: Connection reset by peer)

12:28:31.038 PM: [648.3824] <16> dtcp_write: TCP - failure: attempted to send 171 bytes

12:28:31.569 PM: [648.3824] <16> dtcp_write: TCP - failure: send socket (1864) (TCP 10054: Connection reset by peer)

12:28:31.569 PM: [648.3824] <16> dtcp_write: TCP - failure: attempted to send 171 bytes

12:28:31.757 PM: [648.3824] <16> dtcp_read: TCP - failure: recv socket (376) (TCP 10053: Software caused connection abort)

12:28:31.804 PM: [648.3824] <2> tar_base::V_vTarMsgW: FTL - tar file write error (40)

12:28:31.804 PM: [648.3824] <16> dtcp_write: TCP - failure: send socket (1864) (TCP 10054: Connection reset by peer)

12:28:31.804 PM: [648.3824] <16> dtcp_write: TCP - failure: attempted to send 6 bytes

12:28:31.804 PM: [648.3824] <16> dtcp_write: TCP - failure: send socket (1864) (TCP 10054: Connection reset by peer)

12:28:31.804 PM: [648.3824] <16> dtcp_write: TCP - failure: attempted to send 26 bytes

12:28:31.866 PM: [648.3824] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 14: file write failed

12:28:31.866 PM: [648.3824] <16> dtcp_write: TCP - failure: send socket (1864) (TCP 10054: Connection reset by peer)

12:28:31.866 PM: [648.3824] <16> dtcp_write: TCP - failure: attempted to send 6 bytes

12:28:31.866 PM: [648.3824] <16> dtcp_write: TCP - failure: send socket (1864) (TCP 10054: Connection reset by peer)

12:28:31.866 PM: [648.3824] <16> dtcp_write: TCP - failure: attempted to send 34 bytes

12:28:31.882 PM: [648.3824] <4> tar_backup::backup_done_state: INF - Not waiting for server status

12:28:31.929 PM: [648.3824] <16> dtcp_write: TCP - failure: send socket (1864) (TCP 10054: Connection reset by peer)

12:28:31.929 PM: [648.3824] <16> dtcp_write: TCP - failure: attempted to send 6 bytes

12:28:31.929 PM: [648.3824] <16> dtcp_write: TCP - failure: send socket (1864) (TCP 10054: Connection reset by peer)

12:28:31.929 PM: [648.3824] <16> dtcp_write: TCP - failure: attempted to send 33 bytes

12:28:37.585 PM: [648.3824] <4> OVStopCmd: INF - EXIT - status = 0

12:28:39.726 PM: [648.3824] <2> ov_log::V_GlobalLog: INF - BEDS_Term() Enter InitFlags:0x1

12:28:40.351 PM: [648.3824] <16> dtcp_read: TCP - failure: recv socket (376) (TCP 10053: Software caused connection abort)

12:28:40.366 PM: [648.3824] <4> OVShutdown: INF - Finished process

12:28:40.366 PM: [648.3824] <4> WinMain: INF - Exiting C:\Program Files\VERITAS\NetBackup\bin\bpbkar32.exe

12:28:42.382 PM: [648.3824] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\VERITAS\NetBackup\logs\BPBKAR\052908.LOG

Daniel Jimenez
Systems Analyst II
Data Protection Team

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