One of the things I've seen as a problem that might not be detected by
NBCC is any inconsistencies in the global device database. Take a look
through vmglob -listall to see if all of the entries are valid. I.e. no
tape drives listed for media servers that no longer exist, no media
server entries listed for systems that cannot be
resolved/contacted/etc., entries without serial numbers, etc. This can
cause problems with nbpushdata when the devices are populated into EMM
from globDB. So NBCC may not show any media errors (inconsistencies
between volDB, mediaDB and imageDB), but there could potentially be some
problems in globDB that may cause errors to show up in the nbpushdata,
and subsequently cause problems for nbemm.
Not that this was the problem in Nick's case, but just another
suggestion.
Regards,
Brian
------------------------------
Message: 8
Date: Wed, 28 May 2008 08:09:07 -0400
From: "Jeff Lightner" <jlightner AT water DOT com>
Subject: Re: [Veritas-bu] Res: Upgrade 5.1MP7 6.5
To: "WEAVER, Simon \(external\)" <simon.weaver AT astrium.eads DOT net>,
"Nick Anderson" <nickanderso AT yahoo.com DOT br>, "Mike Wigington"
<redclay30253 AT yahoo DOT com>,
<veritas-bu AT mailman.eng.auburn DOT edu>
Message-ID: <99E6A67A9DA87041A8020FBC11F480B3027299DE AT EXVS01.dsw DOT net>
Content-Type: text/plain; charset="iso-8859-1"
If all else fails? I don't work for Symantec so I have no reason to
"blame the originator" rather than assume it is software.
My observations of others' posts on the list as well as our own
experience going 5.1 to 6.0 suggested that it doesn't find zero errors
on first run or even on second run.
The OP replied off list saying his setup is only 1 master and 7 clients
and I replied to him saying I could see a small installation like that
possibly not having any issues needing to be addressed but even then
wouldn't be so sure.
Are you suggesting that no one on the list makes mistakes so should
never be prompted to investigate the possibility if their experience
with a given tool seems atypical?
________________________________
From: WEAVER, Simon (external) [mailto:simon.weaver AT astrium.eads DOT net]
Sent: Wednesday, May 28, 2008 1:10 AM
To: Jeff Lightner; Nick Anderson; Mike Wigington;
veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Res: Upgrade 5.1MP7 6.5
Jeff Lightner wrote >> I suspect you didn't run something correctly if
you had zero errors out of the gate.
If all else fails.... blame the originator Jeff ?
Nick, maybe a call to Symantec Support may assist?
Although you mentioned you have researched on the web, I could bombard
you with links, but that may be hopeless if you have already come across
them.
Just in case...
http://seer.entsupport.symantec.com/docs/281817.htm
Simon
________________________________
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Jeff
Lightner
Sent: Tuesday, May 27, 2008 7:53 PM
To: Nick Anderson; Mike Wigington; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Res: Upgrade 5.1MP7 6.5
No errors. That sounds very suspicious to me. It took us multiple
iterations of running the check, doing cleanup and rerunning before we
got to "no errors". I suspect you didn't run something correctly if
you had zero errors out of the gate.
________________________________
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Nick
Anderson
Sent: Tuesday, May 27, 2008 1:53 PM
To: Mike Wigington; veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Res: Upgrade 5.1MP7 6.5
Yes i did Mike.
It didnt show any errors.
thx
Nick
----- Mensagem original ----
De: Mike Wigington <redclay30253 AT yahoo DOT com>
Para: veritas-bu AT mailman.eng.auburn DOT edu
Enviadas: Ter?a-feira, 27 de Maio de 2008 14:35:40
Assunto: Re: [Veritas-bu] Upgrade 5.1MP7 6.5
Did you run the consistency checker before upgrading to NBU 6.5?
Mike Wigington
________________________________
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Message: 9
Date: Wed, 28 May 2008 09:06:12 -0400
From: "Hudson, Steve" <Steve.Hudson AT ironmountain DOT com>
Subject: Re: [Veritas-bu] Netbackup SG devices and Solaris 9
To: "Dominik Pietrzykowski" <dominik_pietrzykowski AT toll.com DOT au>
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Message-ID:
<FA3C55F57D950E43B7142645B629655E052E2199 AT NUMEVP05.na.imtn DOT com>
Content-Type: text/plain; charset="us-ascii"
Cfgadm shows the 4 LTO3 drives. The dev/rmt entries are 0cbn thru 3cbn.
But when I run scan or tpautoconf I get nothing nada zilch........
________________________________
From: Dominik Pietrzykowski [mailto:dominik_pietrzykowski AT toll.com DOT au]
Sent: Tuesday, May 27, 2008 10:48 PM
To: Hudson, Steve
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Netbackup SG devices and Solaris 9
What does cfgadm show ?
What /dev/rmt paths is it coming back with ????
Are you seeing any drives at all or nothing ???
________________________________
From: Hudson, Steve [mailto:Steve.Hudson AT ironmountain DOT com]
Sent: Wednesday, 28 May 2008 6:07 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Netbackup SG devices and Solaris 9
Having a heck of a time getting my new Solaris 9 Media server to see
tape. The setup is an L700 with 4 LTO 3 drives with a Decru Appliance in
the path. Just spent 2 hours on the phone with Symantec support and got
nowhere. Any one have any suggestions or tips .....?????
________________________________
The information contained in this email message and its attachments is
intended only for the private and confidential use of the recipient(s)
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Message: 10
Date: Wed, 28 May 2008 09:44:38 -0400
From: Len Boyle <Len.Boyle AT sas DOT com>
Subject: Re: [Veritas-bu] Netbackup SG devices and Solaris 9
To: "Hudson, Steve" <Steve.Hudson AT ironmountain DOT com>, Dominik
Pietrzykowski <dominik_pietrzykowski AT toll.com DOT au>
Cc: "veritas-bu AT mailman.eng.auburn DOT edu"
<veritas-bu AT mailman.eng.auburn DOT edu>
Message-ID:
<F17752FC8F21B8428FF70A2DA2B2E246066D0EAB8A AT MERCMBX11.na.sas DOT com>
Content-Type: text/plain; charset="us-ascii"
Good Morning Steve,
After adding the new tape drives did you run the procedure to reinstall
the netbackup sg driver as written up in the
MediaMgr_DeviceConfig_Guide.txt file in the /usr/openv/volmgr directory?
If you following this procedure the devices should show up in the sgscan
output
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Hudson,
Steve
Sent: Wednesday, May 28, 2008 9:06 AM
To: Dominik Pietrzykowski
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Netbackup SG devices and Solaris 9
Cfgadm shows the 4 LTO3 drives. The dev/rmt entries are 0cbn thru 3cbn.
But when I run scan or tpautoconf I get nothing nada zilch........
________________________________
From: Dominik Pietrzykowski [mailto:dominik_pietrzykowski AT toll.com DOT au]
Sent: Tuesday, May 27, 2008 10:48 PM
To: Hudson, Steve
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Netbackup SG devices and Solaris 9
What does cfgadm show ?
What /dev/rmt paths is it coming back with ????
Are you seeing any drives at all or nothing ???
________________________________
From: Hudson, Steve [mailto:Steve.Hudson AT ironmountain DOT com]
Sent: Wednesday, 28 May 2008 6:07 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Netbackup SG devices and Solaris 9
Having a heck of a time getting my new Solaris 9 Media server to see
tape. The setup is an L700 with 4 LTO 3 drives with a Decru Appliance in
the path. Just spent 2 hours on the phone with Symantec support and got
nowhere. Any one have any suggestions or tips .....?????
________________________________
The information contained in this email message and its attachments is
intended only for the private and confidential use of the recipient(s)
named above, unless the sender expressly agrees otherwise. Transmission
of email over the Internet is not a secure communications medium. If you
are requesting or have requested the transmittal of personal data, as
defined in applicable privacy laws by means of email or in an attachment
to email you must select a more secure alternate means of transmittal
that supports your obligations to protect such personal data. If the
reader of this message is not the intended recipient and/or you have
received this email in error, you must take no action based on the
information in this email and you are hereby notified that any
dissemination, misuse, copying, or disclosure of this communication is
strictly prohibited. If you have received this communication in error,
please notify us immediately by email and delete the original message.
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