Hi All

I'm backing up a customer's machine over a dedicated backup network with 
our own naming convention, which doesn't always relate to the actual 
name of the machine. This has been working OK for Filesystem and SQL 
backups, but I am unable to get an exchange backup working in this way.

Example

Exchange server is called "exch"

We back it up as "cust-exch-b" and a filesystem backup works, but 
exchange backup doesn't work, we get this in the bpbkar log:

10:26:37.515: [5140.964] <2> tar_backup_tfi::setupFileDirectives: TAR - 
backup filename = Microsoft Information Store:\
10:26:37.530: [5140.5648] <4> tar_base::keepaliveThread: INF - keepalive 
thread is active with an interval of 60 seconds
10:26:38.593: [5140.964] <2> ov_log::V_GlobalLog: INF - BEDS_Init() 
Enter InitFlags:0x0
10:26:43.171: [5140.964] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() 
DLE Device Name: C:
10:26:43.171: [5140.964] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() 
DLE Device Name: D:
10:26:43.171: [5140.964] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() 
DLE Device Name: Microsoft Terminal Services
10:26:43.171: [5140.964] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() 
DLE Device Name: Microsoft Windows Network
10:26:43.171: [5140.964] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() 
DLE Device Name: Web Client Network
10:26:43.171: [5140.964] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() 
DLE Device Name: \\cust-exch-b\Microsoft Exchange Mailboxes
10:26:43.171: [5140.964] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() 
DLE Device Name: \\cust-exch-b\Microsoft Exchange Public Folders
10:26:43.171: [5140.964] <2> ov_log::V_GlobalLog: INF - DumpDleInfo() 
DLE Device Name: Shadow?Copy?Components
10:26:43.171: [5140.964] <4> dos_backup::V_VerifyFileList: INF - unable 
to determine UBS type for:Microsoft Information Store:
10:26:43.171: [5140.964] <4> dos_backup::V_VerifyFileList: INF - UBS 
Local Type for 'Microsoft Information Store:\' --> 00000000
10:26:43.171: [5140.964] <4> dos_backup::V_Initialize: INF - Exchange 
Backup - Disabling Open File Backups, Archive Bit processing, TIR and 
Job Estimating.
10:26:43.171: [5140.964] <4> backup_create: INF - NetBackup Temp 
Directory: 'D:\Program Files\Veritas\\NetBackup\Temp'
10:26:43.171: [5140.964] <2> tar_base::V_vTarMsgW: ERR - object not 
found for file system backup: Microsoft Information Store:

So it looks like I'm missing a bit of configuration on the Exchange 
agent to tell it to use a certain name when talking to Exchange...

Can anyone help?

Thanks!

James
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