Veritas-bu

Re: [Veritas-bu] Netbackup 8X errors

2008-04-15 02:11:19
Subject: Re: [Veritas-bu] Netbackup 8X errors
From: "WEAVER, Simon \(external\)" <simon.weaver AT astrium.eads DOT net>
To: "Floyd Endsley" <Floyd.Endsley AT Sun DOT COM>
Date: Tue, 15 Apr 2008 06:52:01 +0100
Well, in my view, any errors indicate trouble, problems and more
importantly, alot of investigation.

There is no acceptable number - if a job fails, you need to determine
why. Is it linked to the same tape, same drive, same client, same
stream, ect.

Again, depending on the actual status code, it determines what
troubleshooting path you go down. for example, the easiest method could
be freezing a tape, or removing from the library, enable logging and try
the backup again.

Sometimes, cleaning the tape drives helps!

If you are getting a specific error code, post back on the list for
assistance.

Thanks, Simon
P.S. alot of troubleshooting guides from Symantec (old Veritas ones) for
Status 8x codes BTW 

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Floyd
Endsley
Sent: Monday, April 14, 2008 8:16 PM
Cc: nbu
Subject: [Veritas-bu] Netbackup 8X errors

Question regarding Netbackup 8X errors.

Is it acceptable to get 8X errors?

Is there an  acceptable number before we should start to get concerned?

We had a high number of 8X errors and resolved most of them. (the bulk
was from a bad tape drive).
Now when we come across any 8X errors we would do a long erase on the
media and put it back into the scratch pool.
This has corrected some of the 8X errors as well but not all of them.

Anyone have any other Ideas or suggestions on this issue?

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