Re: [Veritas-bu] NB 6.5.1 issue, error 25, jobs fail
2008-03-21 11:49:19
Since we are not using BMR functionality yet,
disbaling those BMR services is a workaround for us.
We are pushing Symantec to include the fix in 6.5.2
MK
--- Jeff Lightner <jlightner AT water DOT com> wrote:
> The fix is ALWAYS in the "next" release/patch...
>
> ...and when you find out after that one becomes
> available and is
> installed that it still doesn't work the fix will
> still be in the "next"
> release/patch.
>
> Better to try and "fix" or work around what you have
> than assume it will
> be resolved in the next version.
>
> -----Original Message-----
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu]
> On Behalf Of Mike
> Kiles
> Sent: Monday, March 17, 2008 1:29 PM
> To: S Conn.; Veritas-bu AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] NB 6.5.1 issue, error 25,
> jobs fail
>
> The fix may be in 6.5.2, not sure tho.
> --- "S Conn." <sysadminlists AT gmail DOT com> wrote:
>
> > Thursday, after reboot:
> > bmrbd 1304 0.000% 0.078
> > 47M 3/12/08 12:06:44.375
> > bmrd 1400 0.000% 0.203
> > 11M 3/12/08 12:06:46.843
> >
> > Friday, having issue:
> > bmrbd 1304 0.000% 0.093
> > 101M 3/12/08 12:06:44.375
> > bmrd 1400 0.000% 0.218
> > 11M 3/12/08 12:06:46.843
> >
> > Restarted the "Netbackup Bare Metal Restore Boot
> > Server" process, but
> > I was at a remote site and lost network connection
> > to the server.
> > Later I checked when I got back to the office and
> > noticed I had no
> > issue getting into the console and all my jobs had
> > started on schedule
> > and were running smoothly. I'm going to disable
> the
> > BMR stuff for a
> > few days and see what happens. I have the BMR
> stuff
> > installed, but
> > haven't gotten around to testing it yet.
> >
> > Do you know of any fix for this, or do we have to
> > wait for Symantec to
> > get around to it?
> >
> > Thanks for your help,
> >
> > Seth
> >
> >
> >
> >
> > On Thu, Mar 13, 2008 at 9:37 AM, Mike Kiles
> > <mikekiles AT yahoo DOT com> wrote:
> > > Check if your BMR processes are consuming too
> much
> > > memory by running "bpps" on the master server.
> If
> > > memory usage by these processes keeps on
> > increasing,
> > > you may have the same bug that we encountered.
> As
> > a
> > > workaround, we have disabled 4 BMR services.
> > >
> > > Cheers
> > >
> > >
> > > --- "S Conn." <sysadminlists AT gmail DOT com> wrote:
> > >
> > > > I had Netbackup for a few years now, 4.5,
> 5.1,
> > 6.0
> > > > MP4. I finally got
> > > > a new backup server and decided to fresh
> > install NB
> > > > 6.5.1 and start on
> > > > it from scratch. I didn't import the
> catalogs
> > or
> > > > anything over. I'm
> > > > running Windows 2003 Enterprise R2 SP2.
> > > >
> > > > Well, after battling I got it working, except
> > for
> > > > one major issue. It
> > > > will back up for a day or two or sometimes
> > three,
> > > > then it will have an
> > > > issue. I'll come in the next morning to find
> > that
> > > > half my jobs
> > > > failed. I try to launch my Admin Console I
> get
> > an
> > > > error message:
> > > >
> > > > Unable to connect to the selected NetBackup
> > host
> > > > "bkpsrv01".
> > > > 1. Make sure the user has privileges on the
> > host.
> > > > 2. Make sure the local host is listed in the
> > server
> > > > list of the
> > > > destination host "bkpsrv01".
> > > > 3. Make sure there is a valid network
> > connection.
> > > > 4. Check authentication.
> > > > 5. Make sure all the services are running on
> > the
> > > > host.
> > > >
> > > > If I hit ok, it gives me a "Change Server"
> > dialog,
> > > > asking me to choose
> > > > a different NB server. I only have one.
> > Rebooting
> > > > the services
> > > > doesn't seem to fully help, rebooting the
> > server
> > > > itself does. And
> > > > then it will work fine for a few days. When
> > the
> > > > issue happens, all
> > > > services are running. I restarted services
> one
> > at a
> > > > time to
> > > > troubleshoot the issue. Restarting the
> > "Netbackup
> > > > Client Service"
> > > > worked but I was still getting some errors
> > while
> > > > working in the
> > > > software. A reboot clears everything up just
> > fine..
> > > >
> > > > See here for the first error:
> > > >
> > >
> >
>
http://i207.photobucket.com/albums/bb110/netmancer/SysAdminHell/1stNBerr
> or.jpg
> > > > See here for the second error:
> > > >
> > >
> >
>
http://i207.photobucket.com/albums/bb110/netmancer/SysAdminHell/2ndNBErr
> or.jpg
> > > >
> > > > Looking through my logs, I'm seeing
> everything
> > > > running fine, writing,
> > > > etc, but then I suddenly get an error
> > "db_FLISTsend
> > > > failed: cannot
> > > > connect on socket (25)" After that, nothing
> > else
> > > > will write.
> > > > Anything already writing will quit, then all
> > the new
> > > > jobs will queue
> > > > up and eventually time out without even
> > attempting
> > > > to write. There's
> > > > no other error that I can tell that caused
> it.
> > Even
> > > > the Windows event
> > > > logs don't show anything significant at that
> > time.
> > > >
> > > > I've searched around without much luck. Does
> > anyone
> > > > have any ideas or
> > > > has anyone seen this problem before?
> > > >
> > > > Thanks,
> > > >
> > > > Seth
> > > >
> _______________________________________________
> > > > Veritas-bu maillist -
> > > > Veritas-bu AT mailman.eng.auburn DOT edu
> > > >
> > >
> >
>
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> > > >
> > >
> > >
> > >
> > >
> > >
> >
>
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>
>
>
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