Veritas-bu

Re: [Veritas-bu] Netbackup client failing on daily incremental but ok on the weekly fulls; weird

2008-03-06 15:55:31
Subject: Re: [Veritas-bu] Netbackup client failing on daily incremental but ok on the weekly fulls; weird
From: rascal <rascal1981 AT gmail DOT com>
To: Jared.Seaton AT mylanlabs DOT com
Date: Thu, 6 Mar 2008 14:18:58 -0600
I guess that could help huh?  Sorry about that but here it is:

3/5/2008 8:06:47 PM - started process bpbrm (4508)
3/5/2008 8:06:47 PM - connecting
3/5/2008 8:06:48 PM - connected; connect time: 00:00:01
3/5/2008 8:06:48 PM - mounted
3/5/2008 8:06:48 PM - positioning SSO352 to file 3
3/5/2008 8:07:05 PM - positioned SSO352; position time: 00:00:17
3/5/2008 8:07:05 PM - begin writing
3/5/2008 8:10:01 PM - Error bpbrm(pid=1352) from client SSHMKTFIL02: ERR - failure reading file: C:\WINNT\system32\wbem\Logs\FrameWork.log (WIN32 13: The data is invalid. )
3/5/2008 8:21:35 PM - Error bpbrm(pid=1352) socket read failed, An existing connection was forcibly closed by the remote host.  (10054)
3/5/2008 8:21:48 PM - end writing; write time: 00:14:43
file read failed(13)
3/5/2008 8:21:49 PM - Error bpsched(pid=6352) suspending further backup attempts for client SSHMKTFIL02, policy XXX-XXXXXX-XXX, schedule DailyIncr-XXX because it has exceeded the configured number of tries
3/5/2008 8:21:49 PM - Error bpsched(pid=6352) backup of client XXXXXX exited with status 13 (file read failed)

A couple of notes;
1.  The error always reports in NB as error code 13
2.  Sometimes the line about the failure reading file C:\..... is in there, sometimes not but it fails regardless

Let me know what your thoughts are on this!

On Thu, Mar 6, 2008 at 2:07 PM, <Jared.Seaton AT mylanlabs DOT com> wrote:

Could you provide the actual errors you are getting.......


Jared




"rascal" <rascal1981 AT gmail DOT com>
Sent by: veritas-bu-bounces AT mailman.eng.auburn DOT edu

03/06/2008 02:57 PM

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[Veritas-bu] Netbackup client failing on daily incremental but ok on the weekly fulls; weird





Good afternoon everyone,

    I thought I would send this out and see what the group has to say regarding this.  I have the following configuration:

1.  W2K SP2 Netbackup 5.1 master
2.  W2K SP1 Netbackup 5.1 MP4 client
3.  Weekly full backup job and daily incremental job
4.  Simple OS level backup

    The problem I have is that the weekly full job works fine on this client while the daily incremental fails.  Time doesn't seem to be a factor as I have tried different times for running the incremental.  Both the client and server can communicate just fine during the incremental and there is no firewall, filter, etc... between the two.  In the event viewer I did find the following:

2/16/08 - Daily incremental backup fails
2/16 - 7:48:?pm - backup start
2/16 - 7:48:27pm - Volume Shadow Copy svc start
2/16 - 7:48:27pm - Volume Shadow Copy svc running
2/16 - 7:48:33pm - MS Shadow Copy provider svc start
2/16 - 7:48:33pm - MS Shadow Copy provider svc running
2/16 - 8:31:31pm - Volume Shadow Copy svc stop
2/16 - 8:34:32pm - MS Shadow Copy provider svc stop
2/16 - 9:01:46pm - WMI Performance adapter svc start
2/16 - 9:01:46pm - WMI Performance adapter svc running
2/16 - 9:04:00pm - WMI Performance adapter svc stop
2/16 - 10:16:44pm - WMI Performance adapter svc start
2/16 - 10:16:44pm - WMI Performance adapter svc running
2/16 - 10:19:00pm - WMI Performance adapter svc stop
2/16 - 10:19:44pm - WMI Performance adapter svc start
2/16 - 10:19:44pm - WMI Performance adapter svc running
2/16 - 10:22:00pm - WMI Performance adapter svc stop
2/17 - 11:00:00am - backup fails

While the weekly full looks like this:

2/17/08 - Weekly full backup successful
2/17 - 7:48:16pm - backup start
2/17 - 7:48:24pm - Volume Shadow Copy svc start
2/17 - 7:48:25pm - Volume Shadow Copy svc running
2/17 - 7:48:32pm - MS Shadow Copy provider svc start
2/17 - 7:48:32pm - MS Shadow Copy provider svc running
2/17 - 8:38:53pm - WMI Performance adapter svc start
2/17 - 8:38:53pm - WMI Performance adapter svc running
2/17 - 8:41:00pm - WMI Performance adapter svc stop
2/18 - 8:12:50am - backup complete
2/18 - 8:15:44am - Volume Shadow Copy svc stop
2/18 - 8:18:43am - MS Shadow Copy provider svc stop

The only thing I can think of, and I haven't found a link just yet is that there is a problem with the VSS/WMI services that might be causing this.  Other than that, I can't really find a good c
orrelation.  Any hints anyone?



--
Matthew MCP, MCSA, MCTS, OCA

rascal1981 AT gmail DOT com


Define Trouble:
Why did you apply THAT patch??....
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--
Matthew MCP, MCSA, MCTS, OCA
rascal1981 AT gmail DOT com

Define Trouble:
Why did you apply THAT patch??....
_______________________________________________
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