I had heard rumors about the new version being easier for the
end user to read without having to send it in but as far as I know, sending it
to Symantec is the only option. The NBCC utility tells them if there are any
discrepancies in your database like tapes that are assigned but don’t have any
valid images on them or tapes that are expired but DO have valid images on
them. You want to make sure there are no discrepancies in your database before
you upgrade. Trying to fix them afterwards is a nightmare. But I have gone
through 4 upgrades and tech support has been very responsive in helping me
flush out my databases.
Thanks,
Randy
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Tony T.
Sent: Thursday, February 28, 2008 8:09 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] How do you use NBCC?
I have an upgrade project
coming up, going from 5.1 to 6.5 I have been doing some research
and it was suggested that I run the utility NBCC (consistency checker).
Downloaded and ran it on a test box, and I don't really get what it is supposed
to tell me. Not only that, the last line in the output is to "send
the cab file to Symantec support for analysis." Is there any
information on how I can parse what this utility is supposed to be telling me,
or is my only option to have Symantec look at it?
TIA,