Use the command line to add your clients for now.  In NB 6.5.1, you will
be able to add a client using the GUI without getting them from the
virtualcenter.   In NB 6.5.1, NetBackup is making changes to workaround
a slow vmware response time to the virtualcenters.

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of emapola
Sent: Tuesday, October 16, 2007 2:49 PM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] NetBackup 6.5 for VMware - Failed to get VM
ServerInfo List


Hi, 
  
this afternoon tech guys  told me to increase gui timeout to 400. 
  
It didn't work, after that i try to increase it to 500 ("bpdown" and
"bpup") and finally it work. 
  
With 500 of timeout i'm able to query my vm machine into virtualcenter
and add it to the policy. 
  
Just after close the policy and wait untill the autocheck feature finish
i've tried to reopen the policy and add anothe vm machine, it didin't
work and say me "failed to get vm ..". 
Close nbu gui, reopen it and retry and it work. 
  
I was able to reproduce this error 4 times. 
  
Any suggestion?

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