I assume from your email that the master is also the media server. Have you
tried telnet <client | master> bpcd from both ends. If you run bpgetconfig
-M <client> from the master what are the results?

If the master is not the media server can the client see it and vise versa?

Regards,

Patrick Whelan

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Brooks,
Jason
Sent: 10 September 2007 16:15
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Status 57 - Resolutions?

I've been getting Status 57s on a host since we added it to the NBU
environment.  Here's the setup:
Master server: Windows2K3, SP2 with NBU 6.0MP4
Client: Windows2K3 Enterprise, R2 SP2 with 6.0MP4 client

Anytime a backup is initiated, it ends with a 57.  Looking at the BPCD logs,
here's what I see:

10:31:38.505 [3152.1472] <2> logconnections: BPCD ACCEPT FROM
192.168.64.169.1952 TO 192.168.64.206.13724
10:31:38.505 [3152.1472] <2> bpcd main: setup_sockopts complete
10:31:38.521 [3152.1472] <2> bpcd peer_hostname: Connection from host
master.longwood.edu (192.168.64.169) port 1952
10:31:38.521 [3152.1472] <2> bpcd valid_server: comparing master and
master.longwood.edu
10:31:38.521 [3152.1472] <4> bpcd valid_server: hostname comparison
succeeded
10:31:38.708 [3152.1472] <2> bpcd main: output socket port number = 1
10:31:39.021 [3152.1472] <2> bpcd main: Duplicated vnetd socket on stderr
10:31:39.021 [3152.1472] <2> bpcd main: <---- NetBackup 6.0 0
------------initiated
10:31:39.021 [3152.1472] <2> bpcd main: Not using VxSS authentication with
master.longwood.edu
10:31:39.177 [3152.1472] <2> bpcd main: BPCD_GET_VERSION_RQST
10:31:39.458 [3152.1472] <2> bpcd main: BPCD_GET_NB_VERSION_RQST
10:31:39.458 [3152.1472] <4> bpcd main: Version string is NetBackup     6.0
600000"C:\ProgramFiles\VERITAS\NetBackup\bin"
10:31:39.677 [3152.1472] <2> bpcd main: BPCD_GET_BE_VERSION_RQST
10:31:39.677 [3152.1472] <4> bpcd main: Backup Exec Config key not found.
10:31:39.677 [3152.1472] <4> bpcd main: Version string is NetBackup     6.0
600000"C:\ProgramFiles\VERITAS\NetBackup\bin"
10:31:39.942 [3152.1472] <2> bpcd main: BPCD_GET_VERSION_RQST
10:31:40.271 [3152.1472] <2> bpcd main: BPCD_READ_HOST_CONFIG_RQST
10:31:40.880 [3152.1472] <2> bpcd main: BPCD_GET_VERSION_RQST
10:31:41.114 [3152.1472] <2> bpcd main: BPCD_GET_PRIVILEGES_RQST
10:31:41.427 [3152.1472] <2> bpcd main: BPCD_GET_PLATFORM_RQST
10:31:41.755 [3152.1472] <2> bpcd main: BPCD_GET_UNAME_RQST
10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_SYSNAME = WindowsNET
10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_NODENAME = CLIENT1
10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_RELEASE = 5
10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_VERSION = 2
10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_MACHINE = Intel x86 -
Unknown - Revision x403
10:31:41.755 [3152.1472] <2> getUnameInfo: END
10:31:41.989 [3152.1472] <2> bpcd main: BPCD_DISCONNECT_RQST
10:31:41.989 [3152.1472] <2> bpcd exit_bpcd: exit status
  ----------->exiting

By this, I can't see that it fails.  Is it dumping to another service and
failing there?  The only other thing I have logging is bpbkar and vnetd, and
there's nothing there.

I've retried with loglevel at 5, but still nothing.  The firewall isn't
turned on on the client, so I'm at a loss.

Suggestions?

Thanks,
Jason

------------
Jason Brooks
Computer Systems Engineer
IITS - Longwood University
voice - (434) 395-2034
fax - (434) 395-2035
mailto:<brooksje AT longwood DOT edu> 


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