Re: [Veritas-bu] ACSLS+SL8500 Issues Remain..

This is from 2006, did you just reply?  I got everything working now.

On Sun, 2 Sep 2007, Martin Ruslan wrote:

> Justin,
> the ACSLS has a few patches.. not only the firmware on the library, can you
> ask that to your STK support guy?
>
> Regards,
> mTz
>
>
> On 12/19/06, Justin Piszcz <jpiszcz AT lucidpixels DOT com> wrote:
>>
>>> ACS_TCP_RPCSERVICE
>>> ACS_SSI_SOCKET = media_server.your.domain.com 13741
>>
>> These items are set.
>>
>>> ACSSA> display drive *,*,*,* -f type serial_num
>>> 2006-12-18 10:45:59 Display Drive
>>> Acs Lsm Panel Drive Type Serial_num
>>> 0 0 1 0 HP-LTO-2 HUM9X00200
>> Again, when I do the backups one media server at a time, there are no
>> issues.  It is only when there is a *burst* of jobs, the SN's match the
>> corresponding addresses for the drives.
>>
>>> 1. Tail the acsss_event.log (good for viewing results for the below
>> suggestio$
>> Yeah we get that LH_DRIVE_BUSY error.
>>
>> We're still investigating.
>>
>> Justin.
>>
>> On Mon, 18 Dec 2006, Scott Jacobson wrote:
>>
>>>
>>> Justin,
>>> For my benefit as well, a review from all the suggestions.
>>> 1.Make sure vm.conf has specific entries:
>>> ACS_TCP_RPCSERVICE
>>> ACS_SSI_HOSTNAME = media_server.your.domain.com
>>> ACS_SSI_SOCKET = media_server.your.domain.com 13741
>>> ENABLE_AUTO_PATH_CORRECTION (optional)
>>> 2. From cmd_proc use:
>>> ACSSA> display drive *,*,*,* -f type serial_num
>>> 2006-12-18 10:45:59 Display Drive
>>> Acs Lsm Panel Drive Type Serial_num
>>> 0 0 1 0 HP-LTO-2 HUM9X00200
>>> and make sure the serial numbers, acs, lsm, panel and drive number match
>> up with what is displayed under devices/hosts on the master server.
>>> And though this is painful, I would again try:
>>> 1. Tail the acsss_event.log (good for viewing results for the below
>> suggestions)
>>> 2. From ACSSA use the mount command to move a tape into each drive and
>> verify it lands in the correct acs, lsm, panel and drive by using *query
>> drive all* and look for the vol ser.
>>> 3. From the Veritas device (Master/Media server) controlling the drives,
>> use robtest to again move a tape into each drive and verify it lands in the
>> correct acs, lsm, panel and drive, then look under Device Monitor and locate
>> the vol ser that is mounted and select Drive Details. Make sure the acs,
>> lsm, panel and drive from Veritas matches the acs, lsm, panel and drive from
>> *query drive all*.
>>> If they don't match, 1) you may have a zoning problem or 2) you've
>> possibly configured your drives incorrectly with Veritas.
>>> If that isn't it, I'll anxiously be awaiting to hear what Veritas finds.
>>> Scott
>>>
>>>
>>>>>> Justin Piszcz <jpiszcz AT lucidpixels DOT com> 12/18/2006 9:58 AM >>>
>>> Still not resolved, working with Veritas/STK on this.
>>>
>>> On Mon, 18 Dec 2006, Hall, Christian N. wrote:
>>>
>>>> Justin,
>>>>
>>>> Did you get this resolved with Veritas tech support? What was the
>>>> outcome?
>>>>
>>>> -----Original Message-----
>>>> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
>>>> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of 
>>>> Justin
>>>> Piszcz
>>>> Sent: Monday, December 11, 2006 10:25 AM
>>>> To: Veritas-bu AT mailman.eng.auburn DOT edu
>>>> Subject: [Veritas-bu] ACSLS+SL8500 Issues Remain..
>>>>
>>>> Hi all,
>>>>
>>>> I tried everyone's suggestions thus far, have not had any luck though:
>>>>
>>>> 1) tried using TCP communication on all the media servers instead of
>> UDP
>>>> 2) tried increasing the media unmount delay from 120 seconds to 600
>>>> seconds, 10 minutes
>>>>
>>>> And the problem remains/persists, I kick off 45 jobs and NetBackup
>> shows
>>>> 32 active jobs.  However 1/2 or 3 (random) jobs will hang saying
>>>> 'Mounting MediaID' - I can check ACSLS and run query drive *, the tape
>>>> it is requesting sometimes is and is not in the drive that it is
>>>> supposed to be in, confusing... For firmware, what is the
>> current/latest
>>>> firmware and for those who have SL8500s without any issues, what
>>>> firmware are you running?
>>>>
>>>> Justin.
>>>>
>>>> _______________________________________________
>>>> Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
>>>> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>>>>
>>> _______________________________________________
>>> Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
>>> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>>>
>> _______________________________________________
>> Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
>> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>>
>
_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu