Re: [Veritas-bu] Status 14 but with exclude list plus open file disabled
2007-08-13 11:03:21
Greetings,
We had similar problems backing up a
group of Windows servers through a firewall. The the network traffic
was so high
that the connection would be closed
by the windows client. I have a workaround (a regristry hack) that
seems to work.
If the box is UNIX, there may be parameter
you can change in "ifconfig" to help. You may be getting
the "14" errors for
another reason, this may help
Here is the regristry hack that we got
from Symantec:
Symptom:
Windows 10060 and 10054 TCP/IP errors in the NetBackup
logs |
Solution:
The 10060 and 10054 errors in the NetBackup logs can be
related to dropped connections due to a timeout, which can occur quite
often under congested networks. It is possible to increase the likelihood
of keeping client connections alive in the event of temporary congestion
by increasing the value of the TcpMaxDataRetransmissions parameter in the
server registry.
1. Start Registry Editor (Regedt32.exe).
2. Locate the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
3. On the Edit menu, click Add Value , and
then add the following registry value:
Value Name: TcpMaxDataRetransmissions
Data Type: REG_DWORD
Value: 6
4. Quit Registry Editor and reboot for the changes to
take effect.
The default value for this is 5 and should gradually be
increased until you find the desired result.
It is also possible to increase the TcpMaxConnectRetransmissions.
This parameter determines the number of times TCP will retransmit a connect
request (SYN) before aborting the attempt. The retransmission timeout is
doubled with each successive retransmission in a given connect attempt.
1. Start Registry Editor (Regedt32.exe).
2. Locate the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
3. On the Edit menu, click Add Value , and
then add the following registry value:
Value Name: TcpMaxConnectRetransmissions
Data Type: REG_DWORD
Value: Default: 3 (in Windows NT)
Default: 2 (in Windows 2000)
4. Quit Registry Editor and reboot for the changes to
take effect.
This value should be increased by incrementals of 1.
Note : If the host is off the network, the
connection will take longer to timeout depending on the values above, therefore
increase the values gradually
=============================
Carl Stehman
IT Distributed Services Team
Pepco Holdings, Inc.
202-331-6619
Pager 301-765-2703
ckstehman AT pepco DOT com
Dave Markham <dave.markham AT fjserv DOT net>
Sent by: veritas-bu-bounces AT mailman.eng.auburn DOT edu
08/13/2007 10:30 AM
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Subject
| [Veritas-bu] Status 14 but with exclude
list plus open file disabled |
|
Strange problem i have posted about before where im
getting a status 14
on a windows client.
Master server is Solaris 9 running Netbackup 5.0mp7.
I am getting status 14 on full backups and the error is a known problem
:-
WRN - Content Indexing Server: unable to pause catalog: Web (some files
may not get backed up).
The technote says to exclude all .wci files which i have done and i have
also disabled open file backups for the server.
I cannot see now what else to do to stop this error so was hoping
someone was in the same position or had a work around?
Thanks
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