Veritas-bu

Re: [Veritas-bu] Strange Status 25 on connection

2007-07-27 05:46:15
Subject: Re: [Veritas-bu] Strange Status 25 on connection
From: Dave Markham <dave.markham AT fjserv DOT net>
To: "Shekel, Tal" <Tal.Shekel AT colt DOT net>
Date: Fri, 27 Jul 2007 10:21:41 +0100
After much arguing with the windows admin they finally realised the
system account couldnt read the hosts file. It now works after adjusting
permissions.

Ill stick to solaris. so much easier :)

Cheers


Shekel, Tal wrote:
> Looks like it could be a reverse lookup issue
>
> -----Original Message-----
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Dave
> Markham
> Sent: 26 July 2007 17:25
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] Strange Status 25 on connection
>
> Thanks ill give it a go. We wondered about DNS but using the name on
> command line for the telnets seemed to work.
>
> The windows box is using DNS and the solaris master/media is not.
>
> Thanks
>
> Daniel Otto wrote:
>   
>> You have a DNS issue or a problem entry in the host file- 
>>
>> <2> logconnections: BPCD ACCEPT FROM
>> xxx.xxx.xxx.58.615 TO xxx.xxx.xxx.44.13782
>>
>> 15:29:32.421 [7388.6608] <16> bpcd peer_hostname: gethostbyaddr failed
>> to return peer host, herrno = 0
>>
>>
>> Whatever the incoming IP address is run the following command- 
>>
>> <install path>netbackup\bin: bpclntcmd -ip xxx.xxx.xxx.58
>>
>>
>> That should fail. Fix the DNS issue or add a entry to the host file
>>     
> and
>   
>> it should work. 
>>
>>
>> -----Original Message-----
>> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
>> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Dave
>> Markham
>> Sent: Thursday, July 26, 2007 9:42 AM
>> To: veritas-bu AT mailman.eng.auburn DOT edu
>> Subject: [Veritas-bu] Strange Status 25 on connection
>>
>> Im having a very strange problem with Netbackup 5.0MP7 on Solaris
>> connecting to a windows 2003 client.
>>
>> Couple of the windows clients have been upgraded to 2003 and after
>> installing the client i cannot back them up and get status 25.
>>
>> Using the gui shows cannot connect on socket (Status 25).
>>
>> The strange thing is i can connect using telnet and following checks
>> using the detailed status 25 pdf i have. I have uninstalled the client
>> and re-added it. I have done the same on the master server also for
>>     
> the
>   
>> policies etc. I have vnetd enabled on it so it should use port 13724
>>     
> for
>   
>> backups and 13782 for control afaik.
>>
>> See below :- (I have left the client name as is but removed the server
>> name and xxx some of the ip ranges but left the last octet visible)
>>
>> [Testing from server to client]
>>
>> root@MASTER# telnet RES-NETDOCS.nmcres.local 13782
>> Trying xxx.xxx.xxx.44...
>> Connected to RES-NETDOCS.nmcres.local.
>> Escape character is '^]'.
>> ^]
>> telnet> quit
>> Connection to RES-NETDOCS.nmcres.local closed.
>> root@MASTER# telnet RES-NETDOCS.nmcres.local 13724
>> Trying xxx.xxx.xxx.44...
>> Connected to RES-NETDOCS.nmcres.local.
>> Escape character is '^]'.
>> ^]
>> telnet> quit
>> Connection to RES-NETDOCS.nmcres.local closed.
>>
>>
>> [Testing from client to server]
>>
>> Works, but on windows the screen goes blank on connection using telnet
>> so i cant show this. It does work.
>>
>>
>> [Client testing name resolution]
>>
>> C:\PROGRAM FILES\VERITAS\NetBackup\bin>bpclntcmd.exe -pn
>> expecting response from server MASTER
>> RES-NETDOCS.nmcres.local RES-NETDOCS.nmcres.local xxx.xxx.xxx.44 3253
>>
>> C:\PROGRAM FILES\VERITAS\NetBackup\bin>bpclntcmd.exe -self
>> gethostname() returned: RES-NETDOCS
>> host RES-NETDOCS: RES-NETDOCS.nmcres.local at xxx.xxx.xxx.44
>> (0x2c28e391)
>> checkhname: aliases:
>>
>>
>> [client bpcd log when try and connect from gui]
>>
>>
>> 15:29:18.921 [7388.6608] <2> bpcd main: offset to GMT 0
>> 15:29:18.921 [7388.6608] <2> bpcd main: Got socket for input 400
>> 15:29:18.921 [7388.6608] <2> logconnections: BPCD ACCEPT FROM
>> xxx.xxx.xxx.58.615 TO xxx.xxx.xxx.44.13782
>> 15:29:18.921 [7388.6608] <2> bpcd main: setup_sockopts complete
>> 15:29:23.421 [7388.6608] <2> vnet_cached_gethostbyaddr:
>> ..\libvlibs\vnet_hosts.c.292: Function failed: 6 0x00000006
>> 15:29:23.421 [7388.6608] <2> vwrap_ipaddr_check:
>> ..\libvlibs\vwrap.c.177: Function failed: 4 0x00000004
>> 15:29:27.921 [7388.6608] <2> vnet_cached_gethostbyaddr:
>> ..\libvlibs\vnet_hosts.c.292: Function failed: 6 0x00000006
>> 15:29:27.921 [7388.6608] <2> vwrap_ipaddr_check:
>> ..\libvlibs\vwrap.c.177: Function failed: 4 0x00000004
>> 15:29:32.421 [7388.6608] <8> bpcd peer_hostname: gethostbyaddr failed
>>     
> :
>   
>> The requested name is valid, but no data of the r (0)
>> 15:29:32.421 [7388.6608] <16> bpcd peer_hostname: gethostbyaddr failed
>> to return peer host, herrno = 0
>> 15:29:32.421 [7388.6608] <16> bpcd main: Couldn't get peer hostname
>>
>>
>> Im stumped so any help would be appreciated
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>>
>>   
>>     
>
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