[Veritas-bu] Media Server Issue

Hi All

We have a unusual situation going which maybe some of you have come across?

Environment – all 5.1 MP5

Mater – Solaris 8

Media Servers – winodws2000/2003

On Friday we started to experience numerous “Status 52: timed out waiting for media manager to mount volume”.

After a nightmare of a weekend we are still having issues. The following is what I have found.

We have a particular media server that seems to be causing the issue for reasons unknown.

From testing when this media is up and Netbackup is up or down and I initiate a restore on another media server, the job starts and I can see the mount request in the ACSLS log, however the job will staying in a mounting state. If I then reboot the problem media server( I think) and keep a constant ping on the server, as soon as I lose ip connectivity the job on the other media server will immediately issue the SCSI reserve on the drive and the restore will complete.

For some reason this media server seems to causing mount requests to complete throughout the environment just by being powered on as I have tested with netbackup DOWN.

All our media servers are SAN connected and are sharing 14 stk 9940B drives, I have rebuilt the SSO environment and we have no discrepancies in the global device DB.

It just seems that when this problem media server is powered on it is causing issues.

Anyone have any ideas ?

Thanks

Dave

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