[Veritas-bu] Aptare and NBU not reporting properly ...

Hey guys,

Has anyone who is running Aptare and NBU ever had issues where the job summaries are reporting the wrong information?

I had an issue 2 weeks ago where a client (1 client out of 100 some odd) was reporting a fraction of the amount actually backed up. It backed up and was reported as successful and the number of files backed up were correct but Aptare would only report ~30GB out of the 150GB that was getting backed up daily. I worked with support on it, and of course, it magically disappeared after a week’s worth of frustrating work with Support.

Today, I upgraded to 6.0.19 and as soon as I finished upgrading, the job summaries for today started filling up with errors. Well, no jobs ran but I have tons of Job Summaries that have either a 0 for the JOBID or a NULL value. It’s totally blowing my SLAs and SOX audits to pieces.

Has anyone else experienced this and is there a way to remove the NULL values for the JOBIDs?

Thank you!

Phil McDougal

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