Veritas-bu

Re: [Veritas-bu] Trouble getting tape drives recognized on Linux Server running SLES9

2007-05-29 13:54:34
Subject: Re: [Veritas-bu] Trouble getting tape drives recognized on Linux Server running SLES9
From: "ZIMMER, RANDY K [AG/1000]" <randy.k.zimmer AT monsanto DOT com>
To: "Justin Piszcz" <jpiszcz AT lucidpixels DOT com>
Date: Tue, 29 May 2007 12:41:23 -0500
That seems to be the problem I am having I don't know what driver needs
to be loaded and can't get any support from Novell.  Below is the output
from my "lspci command":

0000:00:00.0 Host bridge: Intel Corporation Workstation Memory
Controller Hub (rev 12)
0000:00:02.0 PCI bridge: Intel Corporation Server PCI Express x4 Port 2
(rev 12)
0000:00:03.0 PCI bridge: Intel Corporation Server PCI Express x4 Port 3
(rev 12)
0000:00:04.0 PCI bridge: Intel Corporation Server PCI Express x8 Port
4-5 (rev 12)
0000:00:05.0 PCI bridge: Intel Corporation Server PCI Express x4 Port 5
(rev 12)
0000:00:06.0 PCI bridge: Intel Corporation Server PCI Express x8 Port
6-7 (rev 12)
0000:00:07.0 PCI bridge: Intel Corporation Server PCI Express x4 Port 7
(rev 12)
0000:00:10.0 Host bridge: Intel Corporation Server Error Reporting
Registers (rev 12)
0000:00:10.1 Host bridge: Intel Corporation Server Error Reporting
Registers (rev 12)
0000:00:10.2 Host bridge: Intel Corporation Server Error Reporting
Registers (rev 12)
0000:00:11.0 Host bridge: Intel Corporation: Unknown device 25f1 (rev
12)
0000:00:13.0 Host bridge: Intel Corporation: Unknown device 25f3 (rev
12)
0000:00:15.0 Host bridge: Intel Corporation Server FBD Registers (rev
12)
0000:00:16.0 Host bridge: Intel Corporation Server FBD Registers (rev
12)
0000:00:1c.0 PCI bridge: Intel Corporation Enterprise Southbridge PCI
Express Root Port 1 (rev 09)
0000:00:1d.0 USB Controller: Intel Corporation Enterprise Southbridge
UHCI USB #1 (rev 09)
0000:00:1d.1 USB Controller: Intel Corporation Enterprise Southbridge
UHCI USB #2 (rev 09)
0000:00:1d.2 USB Controller: Intel Corporation Enterprise Southbridge
UHCI USB #3 (rev 09)
0000:00:1d.7 USB Controller: Intel Corporation Enterprise Southbridge
EHCI USB (rev 09)
0000:00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d9)
0000:00:1f.0 ISA bridge: Intel Corporation Enterprise Southbridge LPC
(rev 09)
0000:00:1f.1 IDE interface: Intel Corporation Enterprise Southbridge
PATA (rev 09)
0000:01:00.0 PCI bridge: Intel Corporation 80333 Segment-A PCI
Express-to-PCI Express Bridge
0000:01:00.2 PCI bridge: Intel Corporation 80333 Segment-B PCI
Express-to-PCI Express Bridge
0000:02:0e.0 RAID bus controller: Dell PowerEdge Expandable RAID
controller 5
0000:04:00.0 PCI bridge: Broadcom: Unknown device 0103 (rev c3)
0000:05:00.0 Ethernet controller: Broadcom Corporation: Unknown device
164c (rev 12)
0000:06:00.0 PCI bridge: Intel Corporation Enterprise Southbridge PCI
Express Upstream Port (rev 01)
0000:06:00.3 PCI bridge: Intel Corporation Enterprise Southbridge PCI
Express to PCI-X Bridge (rev 01)
0000:07:00.0 PCI bridge: Intel Corporation Enterprise Southbridge PCI
Express Downstream Port E1 (rev 01)
0000:07:01.0 PCI bridge: Intel Corporation Enterprise Southbridge PCI
Express Downstream Port E2 (rev 01)
0000:08:00.0 PCI bridge: Broadcom: Unknown device 0103 (rev c3)
0000:09:00.0 Ethernet controller: Broadcom Corporation: Unknown device
164c (rev 12)
0000:0c:00.0 Ethernet controller: Intel Corporation: Unknown device 105e
(rev 06)
0000:0c:00.1 Ethernet controller: Intel Corporation: Unknown device 105e
(rev 06)
0000:0e:00.0 PCI bridge: Intel Corporation 6700PXH PCI Express-to-PCI
Bridge A (rev 09)
0000:0e:00.2 PCI bridge: Intel Corporation 6700PXH PCI Express-to-PCI
Bridge B (rev 09)
0000:0f:03.0 Fibre Channel: Emulex Corporation LP10000 Fibre Channel
Host Adapter (rev 01)
0000:0f:03.1 Fibre Channel: Emulex Corporation LP10000 Fibre Channel
Host Adapter (rev 01)
0000:10:04.0 Fibre Channel: Emulex Corporation LP10000 Fibre Channel
Host Adapter (rev 01)
0000:10:04.1 Fibre Channel: Emulex Corporation LP10000 Fibre Channel
Host Adapter (rev 01)
0000:12:0d.0 VGA compatible controller: ATI Technologies Inc: Unknown
device 515e (rev 02)

Thanks,

Randy Zimmer
Sr. Unix System Administrator
Monsanto Enterprise Infrastructure Team
Office:  314-694-3109
Mobile: 314-960-0500
rkzimm AT monsanto DOT com


-----Original Message-----
From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com] 
Sent: Tuesday, May 29, 2007 12:35 PM
To: ZIMMER, RANDY K [AG/1000]
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Trouble getting tape drives recognized on
Linux Server running SLES9

Then your SCSI/Fiber card does not see the tape drives.  You'd need to
run 
lspci or such to see what card you have, load the driver for it and then

make sure the drives are attached correctly.

Justin.

On Tue, 29 May 2007, ZIMMER, RANDY K [AG/1000] wrote:

> No it does not.
>
> Thanks,
>
> Randy Zimmer
> Sr. Unix System Administrator
> Monsanto Enterprise Infrastructure Team
> Office:  314-694-3109
> Mobile: 314-960-0500
> rkzimm AT monsanto DOT com
>
>
> -----Original Message-----
> From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com]
> Sent: Tuesday, May 29, 2007 12:28 PM
> To: ZIMMER, RANDY K [AG/1000]
> Cc: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] Trouble getting tape drives recognized on
> Linux Server running SLES9
>
> Does the host see them?
>
> cat /proc/scsi/scsi
>
>
> On Tue, 29 May 2007, ZIMMER, RANDY K [AG/1000] wrote:
>
>> All,
>>
>> I need some pointer on how I get my tape drives recognized by my
Linux
>> server running SLES 9.  We are trying to add a Linux server into our
>> environment as a Media Server and am having difficulty getting the OS
> to
>> recognize the tape drives.  I have open support call with Novell and
>> Symantec and am getting nowhere fast.  Any ideas would be helpful...
>>
>> Thanks,
>>
>> Randy Zimmer
>> Sr. Unix System Administrator
>> Monsanto Enterprise Infrastructure Team
>> Office:  314-694-3109
>> Mobile: 314-960-0500
>> rkzimm AT monsanto DOT com
>>
>>
>>
>>
>
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> All e-mails and attachments sent and received are subject to
monitoring, reading and archival by Monsanto. The recipient of this
e-mail is solely responsible for checking for the presence of "Viruses"
or other "Malware". Monsanto accepts no liability for any damage caused
by any such code transmitted by or accompanying this e-mail or any
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This e-mail message may contain privileged and/or confidential information, and 
is intended to be received only by persons entitled to receive such 
information. If you have received this e-mail in error, please notify the 
sender immediately. Please delete it and all attachments from any servers, hard 
drives or any other media. Other use of this e-mail by you is strictly 
prohibited.


All e-mails and attachments sent and received are subject to monitoring, 
reading and archival by Monsanto. The recipient of this e-mail is solely 
responsible for checking for the presence of "Viruses" or other "Malware". 
Monsanto accepts no liability for any damage caused by any such code 
transmitted by or accompanying this e-mail or any attachment.
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