Phil
I have seen this when the job is deleted by an operator quickly after it
completes in NetBackup. The Aptare process catches the backup completion
immediately but for some reason it goes back to gather additional information
and when it does not find it, it deletes the job from the DB. I reported this
to Aptare and they have noted it and were looking into a fix. Not sure if you
deleted the job from the activity monitor.
You might try running a bpdbjobs command against the job and another that was
successfully captured and see if there is anything different in the output
format. Also run a bpimagelist command against the job to make sure netbackup
has correct data for it. Aptare uses both commands to gather job information
so if there is anything screwy with the output it could cause Aptare to not
gather the info correctly.
Monte
From: veritas-bu-bounces at mailman.eng.auburn.edu [mailto:veritas-bu-bounces
at mailman.eng.auburn.edu] On Behalf Of Philip McDougal
Sent: Friday, March 09, 2007 3:16 PM
To: Veritas-bu at mailman.eng.auburn.edu
Subject: [Veritas-bu] Aptare and NBU reports not matching up ???
Hello All,
I am having a problem with my Aptare reports not catching all the data (or not
processing the data) that is occurring in my NetBackup jobs.
I had 2 clients initially fail with a Status (14), then they retried a 2nd time
and were successfully backed up. However, when I check out the Aptare report,
it only recognizes the first attempt and therefore shows only 0-Bytes and a
Successful backup for the job. It seems like it doesn't recognize the
information or details from the Netbackup retry. This has happened more than
once for me and support is a little stumped.
I'm wondering if anyone else has witnessed this behavior or if I'm missing a
configuration setting. I have set the "ignore retries" setting for the browser
reports but this shows up when I turn it off and from my custom XML reports as
well.
Any insight would be great!
Thanks,
Phil.
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