Veritas-bu

[Veritas-bu] 58 Error

2007-03-01 01:22:25
Subject: [Veritas-bu] 58 Error
From: Daniel.Jimenez at indymacbank.com (Jimenez, Daniel)
Date: Wed, 28 Feb 2007 22:22:25 -0800
Simon

 

I understand backing up a client via IP is strictly for troubleshooting
but if it works, it will give me a more narrow focus for
troubleshooting, thanks again.  

 

Daniel Jimenez

Systems Analyst II

Backup and Recovery Team

________________________________

From: WEAVER, Simon (external) [mailto:simon.weaver at astrium.eads.net] 
Sent: Wednesday, February 28, 2007 10:14 PM
To: Jimenez, Daniel; veritas-bu at mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] 58 Error

 

Hi Daniel

no worries, in fact I see Ed replied, on the same lines as DNS, so
hopefully it will answer the problem. the IP Backup test is "purely" a
communication test to troubleshoot.

 

Its not the answer to the problems - but its a work around until you fix
it :-)

 

HTH

 

 

Regards

Simon Weaver
3rd Line Technical Support
Windows Domain Administrator 

EADS Astrium Limited, B23AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU

Email: Simon.Weaver at Astrium-eads.net
<mailto:Simon.Weaver at Astrium-eads.net> 

        -----Original Message-----
        From: Jimenez, Daniel [mailto:Daniel.Jimenez at indymacbank.com] 
        Sent: 01 March 2007 06:10
        To: WEAVER, Simon (external); veritas-bu at mailman.eng.auburn.edu
        Subject: RE: [Veritas-bu] 58 Error

        Simon

         

        I have never attempted a backup using just the IP so that will
be something for me to test out. I also realized that it may be the DNS
suffixes may be out of order on this client which may also be the
problem. If the DNS suffixes does not fix the issue, I will try backing
it up via IP. Thanks for taking the time to answer my question. I will
let everyone know which one of these, if any, fixed the problem. 

         

        Daniel Jimenez

        Systems Analyst II

        Backup and Recovery Team

        
________________________________


        From: WEAVER, Simon (external)
[mailto:simon.weaver at astrium.eads.net] 
        Sent: Wednesday, February 28, 2007 10:05 PM
        To: Jimenez, Daniel; veritas-bu at mailman.eng.auburn.edu
        Subject: RE: [Veritas-bu] 58 Error

         

        Daniel

        If it is affecting the one client, have you attempted to try a
backup via the IP address? this would prove if it is name resolution
(DNS / WINS).

         

        Ideally, DNS should be implemented. Confirm the client TCP/IP
settings for name resolution as well.

         

        BPTM Logging should help, enable to max 5 :-)

         

         

        Regards

        Simon Weaver
        3rd Line Technical Support
        Windows Domain Administrator 

        EADS Astrium Limited, B23AA IM (DCS)
        Anchorage Road, Portsmouth, PO3 5PU

        Email: Simon.Weaver at Astrium-eads.net
<mailto:Simon.Weaver at Astrium-eads.net> 

                -----Original Message-----
                From: Jimenez, Daniel
[mailto:Daniel.Jimenez at indymacbank.com] 
                Sent: 01 March 2007 03:59
                To: veritas-bu at mailman.eng.auburn.edu
                Subject: [Veritas-bu] 58 Error

                Hello everyone

                 

                I have a question regarding an error I am receiving on a
server running netbackup 5.1 on a windows NetBackup environment . I'm
attempting to troubleshoot an issue with a server that keeps failing
backups with a 58 error. I was able to telnet to port 13724 from the
client and was able to telnet to port 13782 from the media server. When
I open up the host properties for the server on the master server it
opens up fine. I also created the bpcd log directory on the client and a
log file was created but not sure what to look for in the log file that
will tell me if there is a problem. I am new to this in depth
troubleshooting so any help would be appreciated, thanks in advance. 

                 

                Daniel Jimenez

                 

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