[Veritas-bu] Symantec ?!Support?!
2007-01-04 13:25:06
Subject: |
[Veritas-bu] Symantec ?!Support?! |
From: |
JMARTI05 at intersil.com (Martin, Jonathan (Contractor)) |
Date: |
Thu, 4 Jan 2007 13:25:06 -0500 |
We passed up Datalink support for direct support from Symantec.
Sounds like that might have been a mistake.
-Jonathan
________________________________
From: veritas-bu-bounces at mailman.eng.auburn.edu [mailto:veritas-bu-bounces
at mailman.eng.auburn.edu] On Behalf Of Paul Keating
Sent: Thursday, January 04, 2007 1:09 PM
To: NetBackup List
Subject: Re: [Veritas-bu] Symantec ?!Support?!
I dunno.....Jonathan's experience pretty much echos what I experienced since
oh, 6-7 years ago, whenever I dealt direct with Veritas.
These days I deal with a VAR, and they're absolutely fantastic.
VERY knowledgable techs answering the phones, and when they can't solve it,
they can get direct to the backline at Veritas/Symantec (Or at least I don't
have to be exposed to navigating the murky depths. )
makes good sense for us from a dollars standpoint as well.
Paul
--
-----Original Message-----
From: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of Koster, Phil
Sent: January 4, 2007 12:22 PM
To: NetBackup List
Subject: Re: [Veritas-bu] Symantec ?!Support?!
This makes me think the problem is more related to the corporate
culture of Symantec and when you get good support it is probably because that
person came from Veritas in the merger.
====================================================================================
La version fran?aise suit le texte anglais.
------------------------------------------------------------------------------------
This email may contain privileged and/or confidential information, and the Bank
of
Canada does not waive any related rights. Any distribution, use, or copying of
this
email or the information it contains by other than the intended recipient is
unauthorized. If you received this email in error please delete it immediately
from
your system and notify the sender promptly by email that you have done so.
------------------------------------------------------------------------------------
Le pr?sent courriel peut contenir de l'information privil?gi?e ou
confidentielle.
La Banque du Canada ne renonce pas aux droits qui s'y rapportent. Toute
diffusion,
utilisation ou copie de ce courriel ou des renseignements qu'il contient par une
personne autre que le ou les destinataires d?sign?s est interdite. Si vous
recevez
ce courriel par erreur, veuillez le supprimer imm?diatement et envoyer sans
d?lai ?
l'exp?diteur un message ?lectronique pour l'aviser que vous avez ?limin? de
votre
ordinateur toute copie du courriel re?u.
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://mailman.eng.auburn.edu/pipermail/veritas-bu/attachments/20070104/74f06b18/attachment.htm
|
<Prev in Thread] |
Current Thread |
[Next in Thread>
|
- [Veritas-bu] Symantec ?!Support?!, Martin, Jonathan (Contractor)
- [Veritas-bu] Symantec ?!Support?!, Sixbury, Dan
- [Veritas-bu] Symantec ?!Support?!, Paul Keating
- [Veritas-bu] Symantec ?!Support?!,
Martin, Jonathan (Contractor) <=
- [Veritas-bu] Symantec ?!Support?!, Eagle, Kent
- [Veritas-bu] Symantec ?!Support?!, WEAVER, Simon
- [Veritas-bu] Symantec ?!Support?!, Spearman, David
- [Veritas-bu] Symantec ?!Support?!, WEAVER, Simon
- [Veritas-bu] Symantec ?!Support?!, Spearman, David
|
|
|