Uninstall the software, put the IP and the hostname (hostname and 
hostname.domainname) to the /etc/hosts and retry the installation 

If you have support you can open a case. They don?t check if you have pay for 
the product you open the case. They just see that you have support. 
A customer has bought a client with support and then opens a case for an SQL 
server.



>  -------Original Message-------
>  From: Brooks, Jason <brooksje at longwood.edu>
>  Subject: [Veritas-bu] Installing NBU6 on Linux as Media Server
>  Sent: 20 Oct '06 21:33
>  
>  Hello all,
>  We are trying a test in an attempt to resolve a NDMP backup
>  issue with our mail appliance.??What we are doing is installing a Linux
>  media server to backup the NDMP device, which should fix the NDMP issue.
>  Upon install of NBU on Linux, we get to installing PBX.??Here's what we
>  see:
>  
>  Installing VRTSpbx...
>  
>  ????????????????????VERITAS Private Branch Exchange 1.2.2.41
>  
>  Checking system communication:
>  
>  ????Checking OS version on sharptop.longwood.edu ....... Linux
>  2.4.21-40.EL
>  ????Checking system support for sharptop.longwood.edu ... Linux
>  2.4.21-40.EL supported by PBX
>  ????Checking VRTSpbx package ................................ not
>  installed
>  
>  Using rsh and rcp to communicate with remote systems.
>  
>  Initial system check completed successfully.
>  
>  ????????????????????VERITAS Private Branch Exchange 1.2.2.41
>  
>  ????????????????????VERITAS Private Branch Exchange 1.2.2.41
>  
>  ????????????????????VERITAS Private Branch Exchange 1.2.2.41
>  
>  installics will install the following PBX packages on Linux target
>  systems:
>  sharptop.longwood.edu
>  
>  VRTSicsco????????VERITAS Common Infrastructure
>  VRTSpbx??????????VERITAS Private Branch Exchange
>  
>  ????????????????????VERITAS Private Branch Exchange 1.2.2.41
>  
>  Checking system installation requirements:
>  
>  Checking PBX installation requirements on Linux target systems:
>  sharptop.longwood.edu
>  
>  Checking PBX installation requirements on sharptop.longwood.edu:
>  
>  ????Checking for external dependencies ... all external dependencies
>  satisfied
>  ????Checking file system space ................ required space is
>  available
>  ????Stopping Private Branch Exchange daemon V-9-0-0 Cannot determine
>  localhost's dns domain name. This can cause
>  problems during installation if you have entered localhost's fully
>  qualified
>  domain name as an installation target. Please use only the hostname when
>  installing to this host.
>  
>  ????????????????????VERITAS Private Branch Exchange 1.2.2.41
>  
>  The installics log is saved at:
>  
>  ????/var/tmp/installics1020151519/installics.log
>  
>  
>  What we can't figure out is that the machine can resolve it's own name,
>  and it did earlier in the install.??Any suggestions on how to deal with
>  this???As of right now, we don't have support for Linux - this is a
>  test, so I'm not sure where we would turn.
>  
>  Thanks,
>  Jason
>  
>  ------------
>  Jason Brooks
>  Computer Systems Engineer
>  IITS - Longwood University
>  voice - (434) 395-2916
>  fax - (434) 395-2035
>  mailto:<brooksje at longwood.edu>
>  
>  _______________________________________________
>  Veritas-bu maillist??-??Veritas-bu at mailman.eng.auburn.edu
>  http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>