Jason,
 
Please do open a case. We also have a case open but with no resolution. Maybe 
if we get enough cases open Veritas will take notice.
 
David Spearman 
County of Henrico

________________________________

From: veritas-bu-bounces at mailman.eng.auburn.edu on behalf of Brooks, Jason
Sent: Thu 10/19/2006 9:22 AM
To: veritas-bu at mailman.eng.auburn.edu
Subject: [Veritas-bu] BMR Backup Errors



I was checking on my BMR clients this morning and noticed some were not
registered, even though the backups ran.  Look at the details of the
Activity Monitor entry for the parent job and saw this:

10/18/2006 11:00:21 PM - requesting resource BRM_Stor_Group
10/18/2006 11:00:21 PM - requesting resource
master.NBU_CLIENT.MAXJOBS.client.longwood.edu
10/18/2006 11:00:21 PM - requesting resource
master.NBU_POLICY.MAXJOBS.Linux_BMR
10/18/2006 11:00:31 PM - granted resource
master.NBU_CLIENT.MAXJOBS.client.longwood.edu
10/18/2006 11:00:31 PM - granted resource
master.NBU_POLICY.MAXJOBS.Linux_BMR
10/18/2006 11:00:31 PM - granted resource BMR_STU
10/18/2006 11:00:36 PM - begin Parent Job
10/18/2006 11:00:36 PM - begin Stream Discovery , Stream Discovery
Status 0
10/18/2006 11:00:46 PM - end Stream Discovery , Stream Discovery;
elapsed time: 00:00:10
10/18/2006 11:00:46 PM - begin Stream Discovery , BMR Save
10/18/2006 11:01:10 PM - started process bpbrm (448)
10/18/2006 11:01:21 PM - collecting BMR information
10/18/2006 11:01:26 PM - connecting
10/18/2006 11:01:31 PM - connected; connect time: 00:00:05
10/18/2006 11:01:31 PM - transferring BMR infomation to the master
server
10/18/2006 11:01:31 PM - connecting
10/18/2006 11:01:31 PM - connected; connect time: 00:00:00
10/18/2006 11:01:31 PM - Error bpbrm(pid=448) Did not receive bmr client
request from client.longwood.edu, status = 0 
10/18/2006 11:01:31 PM - end writing
Status 26
10/18/2006 11:01:33 PM - end Stream Discovery , BMR Save; elapsed time:
00:00:47
10/18/2006 11:01:33 PM - begin Stream Discovery , Policy Execution
Manager Preprocessed
Status 0
10/19/2006 1:38:41 AM - end Stream Discovery , Policy Execution Manager
Preprocessed; elapsed time: 02:37:08
Status 1
10/19/2006 1:38:41 AM - end Parent Job; elapsed time: 02:38:05
the requested operation was partially successful(1)

The job was successfully completed, but some files may have been
busy or unaccessible. See the problems report or the client's logs for
more details.

I've googled the entry:

10/18/2006 11:01:31 PM - Error bpbrm(pid=448) Did not receive bmr client
request from client.longwood.edu, status = 0

And have seen several mentions of network issues.  Namely, the
resolution was to reinstall network drivers.  This was also in reference
to NBU 6.0MP2; we're running 6.0MP3. 

Questions:

1)  Is network drivers a likely issue?
2)  Where should they be altered: master, media or client?
3)  Other suggestions?

If no one knows, I guess I'll open a case.  I'll be looking at client
logs now.

Thanks,
Jason

------------
Jason Brooks
Computer Systems Engineer
IITS - Longwood University
voice - (434) 395-2916
fax - (434) 395-2035
mailto:<brooksje at longwood.edu>

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