Veritas-bu

[Veritas-bu] Troubleshooting Status 26

2006-09-21 09:06:59
Subject: [Veritas-bu] Troubleshooting Status 26
From: brooksje at longwood.edu (Brooks, Jason)
Date: Thu, 21 Sep 2006 09:06:59 -0400
I've been fighting with one client that's been returning a Status 26 for
several days.  Yesterday, I saw it was still running NBU 5.1, so I
upgraded it to eliminate that as a problem.  Our environment is Windows
2003 SP1 Std with NBU 6.0 MP3.  The client is a Windows 2003 R2 server.

When I looked in the client logs this morning, I saw this:

23:09:08.060 [4232.5240] <2> bpcd main: BPCD_OPEN_FOR_READ_RQST
23:09:08.060 [4232.5240] <2> bpcd main: open for read file name = 
23:09:08.060 [4232.5240] <2> bpcd main: buffer length = 16383
23:09:08.060 [4232.5240] <2> bpcd main: our open flags = 0x0
23:09:08.060 [4232.5240] <2> bpcd main: client open flags = 0x8000
23:09:08.060 [4232.5240] <16> bpcd main: couldn't open file  for read.
errno = 2: No such file or directory
23:09:08.263 [4232.5240] <2> bpcd main: BPCD_DISCONNECT_RQST
23:09:08.263 [4232.5240] <2> bpcd exit_bpcd: exit status 0
----------->exiting

The troubleshooting guide suggested debug logging for the process
returning the error and to look at the All Log Entries report.  Here's
the pertinent part (rest are retries):

9/21/2006       1:42:24 AM      hobbes  rotunda.longwood.edu    Info
43709   Backup  starting backup job (jobid = 43709)
9/21/2006       3:43:26 AM      hobbes  rotunda.longwood.edu    Info
43709   Backup Status   client/server handshaking failed
9/21/2006       3:43:26 AM      hobbes  rotunda.longwood.edu    Error
43709   Backup  backup of client rotunda.longwood.edu exited with status
26 (client/server handshaking failed)

What seems odd is the "No such file or directory" with a return status
of 26.  Anyone seen this before?  As of now, I'm stumped.  Suggestions?

Thanks,
Jason
------------
Jason Brooks
Computer Systems Engineer
IITS - Longwood University
voice - (434) 395-2916
fax - (434) 395-2035
mailto:<brooksje at longwood.edu> 


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