Sorry to top post but I still am working on the same problem.

My FS backups have'nt started yet. The server has SQL 2000 32 bit, support
asked me to put 32 bit client and 32 bit MP4 patch. the system has AMD x64.

And yes the SQL backups are still going fine. Support needs some log files
which I will be providing on Monday.

Regards,
PP BIJU KRISHNAN

On 9/15/06, Richard.Mickle at mwrms.rrd.com <Richard.Mickle at mwrms.rrd.com>
wrote:
>
>
> I just fixed the same problem here.  As it turns out, the problem we had
> was that we had Xeon processors in our x64 system.  These where not
> supported until 5.1 MP 4.  I had to uninstall all patches, and the 5.1 GA
> client, then install the client again using the winnt.x64.exe file for MP
> 4.  Since doing that, I no longer get the error 13 on the Shadow Copy
> Components:\ directive.
>
>
> > Hi All,
> >
> > We have a strange problem,
> >
> > client = Windows 2003 x64
> >
> > Netbackup = 5.1 MP1
> >
> > We get error 13 while backing up the FS on the server, the backup does
> not
> > even begin, it just waits for first write and then times out. The beauty
> is
> > that the SQL backups are working notrmally.
> >
> > Any suggestions know fixes....!
> >
>
>
> Richard Mickle
> UNIX Systems and Storage Administrator
> Moore Wallace Response Marketing Services
> An RR Donnelley Company
> E-Mail:         Richard.Mickle at mwrms.rrd.com
> Phone:        920-339-1695
> Cell Phone: 920-366-1987
> Fax:             920-339-1807
>
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