Veritas-bu

[Veritas-bu] NBU 6.0 MP3 Scheduler Problems?

2006-08-23 09:23:48
Subject: [Veritas-bu] NBU 6.0 MP3 Scheduler Problems?
From: brooksje at longwood.edu (Brooks, Jason)
Date: Wed, 23 Aug 2006 09:23:48 -0400
It looks like I've got a known issue that will produce some of the
bleeding-edge binaries.  Something that has bptm, nbjm, and nbpem all
dying.  Should know tomorrow.

Jason

> -----Original Message-----
> From: Ed Wilts [mailto:ewilts at ewilts.org] 
> Sent: Wednesday, August 23, 2006 7:55 AM
> To: Brooks, Jason; 'Thome Anders'; veritas-bu at mailman.eng.auburn.edu
> Subject: RE: [Veritas-bu] NBU 6.0 MP3 Scheduler Problems?
> 
> Jason Brooks wrote:
> > Did those updated binaries help with nbjm/pem crashing?  I'm still 
> > working on the case; had engineers switched yesterday.
> > Suggestions on 'leverage' to get the binaries?
> 
> If the binaries are appropriate for your site, you'll get 
> them.  If not, you won't.  If you feel that you're not 
> getting the support you're entitled to, you can escalate the call.  
> 
> You don't get binaries just because you ask for them.  
> Remember, this is bleeding edge stuff that hasn't gone 
> through a QA cycle and may not be running at any other 
> customer facility yet.  The support folks don't want to 
> create any more support issues than they have to and they 
> could create more problems for you than they solve if they 
> give you bad bleeding-edge code.
> I've already had to back out of one set of binaries (although 
> they typically get better and better for us).
> 
>    .../Ed
> 
> Ed Wilts
> mailto:ewilts at ewilts.org
> Mounds View, MN 55112
> 
> 
>