Trevor,
Please read this for VSP issue.
-Karim A.
Here is a good write up of what is happening and how to fix the problem.
1. Large files named "_vxfiVspCacheFile_?.tmp or .vsp" appearing in the
root directory of clients, and cannot be deleted
------------------------------------------------------------------------
--------
Details:
These files are the cache files used by VERITAS Snapshot Provider (VSP)
and are created as a normal part of a Windows client backup when VSP is
enabled. VSP will mount these cache files as a new hidden volume on the
client during the course of the backup so that file writes by other
processes on the client that should go to the partition being backed up
will be redirected to this cache file. At the end of the backup job, VSP
will flush the contents of the cache file to the live partition that was
backed up, will unmount the volume associated with the cache file, and
will then delete the cache file.
The most likely cause for VSP to fail to delete these files after the
backup job is because some other process on the client machine is
accessing the mounted volume associated with this cache file. Anti-virus
software has been known to access this mounted volume during the course
of the backup and will prevent VSP from unmounting the volume.
Additionally, you will not be able to delete this file until the machine
has been rebooted (which will force the file to be unmounted).
As a workaround to prevent this from happening in the future, try
configuring your anti-virus software on these Windows clients to ignore
all drives that are not normally present on the machine or to ignore all
file system activity by the NetBackup executables on the client machine
(bpbkar32.exe, bpfis.exe, SSM.exe). Alternatively, you can use the
bpstart_notify.cmd script on the client machine to stop the anti-virus
services on the client at the beginning of the backup job and use the
bpend_notify.cmd script on the client machine to restart the anti-virus
services on the client at the end of the backup job.
2. This is the tool to manually remove the tmp files left over.
http://www.sysinternals.com/ntw2k/freeware/procexp.shtml
Process Explorer Usage to remove the cache file:
1) Expand System Idle Process
2) Select and highlight System , you will notice in the bottom half of
the screen will populate with a list of all the processes that are
running under the System account.
3) Sort the Name Field by name and scroll down till you see the entries
that start with \Device\VSPSnapshot0\_vxfiVspCacheFile_1.tmp (depending
on the number of drives, you may find more then one mapping in the list
that use the same naming convention)
4) Highlight the first \Device\VSPSnapshot0\_vxfiVspCacheFile_1.tmp,
right click and select Close Handle
5) Next, highlight the associated system handle that physically shows
the drive letter association. Please note, in step 3 we chose
\Device\VSPSnapshot0, normally this should map to the first volume in
your backup selection C:\_vxfiVspCacheFile_1.tmp
** Note: You may find that once the Handle has been closed the system
may become unresponsive for a short time, this most likely is due to the
temp cache being released back to system.
6) Once you've selected the Close Handle option from the drop down menu,
you may then delete the associated TMP file which exist will exist on
the root of the drive in question
-----Original Message-----
From: veritas-bu-bounces at mailman.eng.auburn.edu
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Subject: Veritas-bu Digest, Vol 2, Issue 40
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Today's Topics:
1. Re: vspcachefiles (WEAVER, Simon)
2. Re: vspcachefiles (Falk, Martin SZ/HZA-ITDS2)
3. Re: vspcachefiles (WEAVER, Simon)
----------------------------------------------------------------------
Message: 1
Date: Fri, 9 Jun 2006 11:50:34 +0100
From: "WEAVER, Simon" <simon.weaver at astrium.eads.net>
Subject: Re: [Veritas-bu] vspcachefiles
To: "'Coen, Trevor'" <v-Trevor.Coen at elan.com>,
"'veritas-bu at mailman.eng.auburn.edu'"
<veritas-bu at mailman.eng.auburn.edu>
Message-ID:
<06F68E0112FAD611839400508BAF1B33083DB726 at mms12032.pth.uk.astrium.corp>
Content-Type: text/plain; charset="us-ascii"
Trevor
Take a look at this - should help point in the right direction!
http://seer.support.veritas.com/docs/270127.htm
<http://seer.support.veritas.com/docs/270127.htm>
Reboot of course releases the lock to delete them when it comes up!
HTH
Regards
Simon Weaver
3rd Line Technical Support
Windows Domain Administrator
EADS Astrium Limited, B32AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU
Email: <mailto:Simon.Weaver at Astrium-eads.net>
Simon.Weaver at Astrium-eads.net
-----Original Message-----
From: Coen, Trevor [mailto:v-Trevor.Coen at elan.com]
Sent: 09 June 2006 11:41
To: 'veritas-bu at mailman.eng.auburn.edu'
Subject: [Veritas-bu] vspcachefiles
I need the method for deleting vspcachefiles.
BM__MailAutoSig
Regards
Trevor Coen
Network Services
Elan Pharmaceuticals, Bldg 2, Monksland Ind. Est., Athlone
Co. Westmeath, Ireland.
Tel: 00353 90 6495910
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Message: 2
Date: Fri, 9 Jun 2006 13:03:31 +0200
From: "Falk, Martin SZ/HZA-ITDS2" <falkmrt at schaeffler.com>
Subject: Re: [Veritas-bu] vspcachefiles
To: "Coen, Trevor" <v-Trevor.Coen at elan.com>,
<veritas-bu at mailman.eng.auburn.edu>
Message-ID:
<5C5D0B3DBB7AEB438EA59E2F8F4E41170F188A at de010358.de.ina.com>
Content-Type: text/plain; charset="us-ascii"
Trevor,
Use the process explorer of the sysinternals tools and close the handle
on the file.
Afterwards you can delete the file.
Ragards
Martin
________________________________
Von: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] Im Auftrag von Coen,
Trevor
Gesendet: Freitag, 9. Juni 2006 12:41
An: 'veritas-bu at mailman.eng.auburn.edu'
Betreff: [Veritas-bu] vspcachefiles
I need the method for deleting vspcachefiles.
Regards
Trevor Coen
Network Services
Elan Pharmaceuticals, Bldg 2, Monksland Ind. Est., Athlone
Co. Westmeath, Ireland.
Tel: 00353 90 6495910
********************************************************
This communication and any files transmitted with it
may contain information that is confidential, privileged
and exempt from disclosure under applicable law. It is
intended solely for the use of the individual or entity
to which it is addressed. If you are not the intended
recipient, you are hereby notified that any use,
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strictly prohibited. If you have received this
communication in error, please notify the sender.
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Message: 3
Date: Fri, 9 Jun 2006 12:19:10 +0100
From: "WEAVER, Simon" <simon.weaver at astrium.eads.net>
Subject: Re: [Veritas-bu] vspcachefiles
To: "'Falk, Martin SZ/HZA-ITDS2'" <falkmrt at schaeffler.com>, "Coen,
Trevor" <v-Trevor.Coen at elan.com>,
veritas-bu at mailman.eng.auburn.edu
Message-ID:
<06F68E0112FAD611839400508BAF1B33083DB728 at mms12032.pth.uk.astrium.corp>
Content-Type: text/plain; charset="us-ascii"
If you need the files, contact me direct!
Regards
Simon Weaver
3rd Line Technical Support
Windows Domain Administrator
EADS Astrium Limited, B32AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU
Email: <mailto:Simon.Weaver at Astrium-eads.net>
Simon.Weaver at Astrium-eads.net
-----Original Message-----
From: Falk, Martin SZ/HZA-ITDS2 [mailto:falkmrt at schaeffler.com]
Sent: 09 June 2006 12:04
To: Coen, Trevor; veritas-bu at mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] vspcachefiles
Trevor,
Use the process explorer of the sysinternals tools and close the handle
on
the file.
Afterwards you can delete the file.
Ragards
Martin
_____
Von: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] Im Auftrag von Coen,
Trevor
Gesendet: Freitag, 9. Juni 2006 12:41
An: 'veritas-bu at mailman.eng.auburn.edu'
Betreff: [Veritas-bu] vspcachefiles
I need the method for deleting vspcachefiles.
BM__MailAutoSig
Regards
Trevor Coen
Network Services
Elan Pharmaceuticals, Bldg 2, Monksland Ind. Est., Athlone
Co. Westmeath, Ireland.
Tel: 00353 90 6495910
********************************************************
This communication and any files transmitted with it
may contain information that is confidential, privileged
and exempt from disclosure under applicable law. It is
intended solely for the use of the individual or entity
to which it is addressed. If you are not the intended
recipient, you are hereby notified that any use,
dissemination or copying of this communication is
strictly prohibited. If you have received this
communication in error, please notify the sender.
Thank you for your co-operation.
********************************************************
This email is for the intended addressee only.
If you have received it in error then you must not use, retain,
disseminate or otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.
EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England
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