Show a vmquery on the volume ID 

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Sixbury,
Dan
Sent: Thursday, May 04, 2006 11:07 AM
To: De Pedro, Ignacio; Justin Piszcz
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Can't unfreeze tapes?

Everything came back fine with the inventory.  

-----Original Message-----
From: De Pedro, Ignacio [mailto:ignacio.depedro AT sun DOT com]
Sent: Thursday, May 04, 2006 10:04 AM
To: Sixbury, Dan; Justin Piszcz
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Can't unfreeze tapes?

Ok, what happens if you execute an inventory? 

-----Mensaje original-----
De: Sixbury, Dan [mailto:dsixbury AT hrblock DOT com] Enviado el: jueves, 04 de
mayo de 2006 17:01
Para: De Pedro, Ignacio; Justin Piszcz
CC: veritas-bu AT mailman.eng.auburn DOT edu
Asunto: RE: [Veritas-bu] Can't unfreeze tapes?

Specifying the media_server on the end does not help.  I get the same
error, and just to be absolutely sure, I ran the command through all
media servers and the master server.

I still get the following error:
requested media id was not found in NB media database and/or MM volume
database

-----Original Message-----
From: De Pedro, Ignacio [mailto:ignacio.depedro AT sun DOT com]
Sent: Thursday, May 04, 2006 9:58 AM
To: Sixbury, Dan; Justin Piszcz
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Can't unfreeze tapes?

Execute bpmedia -unfreeze -m LL1189 -h <media_server_assigned>

Regards,
nacho 

-----Mensaje original-----
De: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] En nombre de Sixbury,
Dan Enviado el: jueves, 04 de mayo de 2006 16:51
Para: Justin Piszcz
CC: veritas-bu AT mailman.eng.auburn DOT edu
Asunto: RE: [Veritas-bu] Can't unfreeze tapes?

We are on version 5.1 MP4

>From the command line:
bpmedia -unfreeze -m LL1189
requested media id was not found in NB media database and/or MM volume
database

I haven't re-inventoried the robot, yet, but will be.

Dan

-----Original Message-----
From: Justin Piszcz [mailto:jpiszcz.backup AT gmail DOT com]
Sent: Thursday, May 04, 2006 9:46 AM
To: Sixbury, Dan
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Can't unfreeze tapes?

Inventory the robot.
What error do you get when you try to unfreeze them?
What version of NB are you using?

You do not provide enough background information.


On 5/4/06, Sixbury, Dan <dsixbury AT hrblock DOT com> wrote:
>
>
>
> I have 2 tapes that are physically located in our tape library and
show up
> in the netbackup GUI.  The tapes are in a Frozen state right now, and
I am
> unable to un-freeze the tapes.  When I do a bpmedialist from the 
> master/media servers, the tapes in question do not show up.
>
>
>
> It seems rather odd that the GUI would show the tapes, but that the
command
> line would not show the tapes.
>
>
>
> Any suggestions?
>
>
>
> Thanks,
>
> Dan
>
>

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