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Hi Katherine
=20
Thanks very much for your reply. I know one of the tapes I am having a
problem with did get stuck in a drive so had to be rescued manually -
not sure about the others though. The drive has been used since so
NetBackup doesn't think the tape is still in the drive.=20
=20
There must be a register somewhere of tapes that are theoretically in
use. Either that or it is some sort of corruption but we are intending
to blow away the installation and start from scratch as we are about to
build the production environment. I just hope this doesn't happen in the
future.
=20
Regards
=20
Richard
________________________________
From: Greenberg, Katherine A [mailto:GreenbergKA AT aetna DOT com]=20
Sent: Friday, 7 April 2006 1:42 am
To: Mansell, Richard; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Media in use
=09
=09
That sounds to me like it thinks the tape is mounted somewhere.
=20
Can you run robtest and query the drives to see what is mounted?
=20
~Kate
=20
-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Mansell,
Richard
Sent: Wednesday, April 05, 2006 7:37 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Media in use
=09
=09
Hi
=20
We are in the process of implementing a brand new installation
of NetBackup 6.0 MP2 (Windows based) and I seem to be having problems
with some of the media.=20
=20
I have 5 tapes that report that they are in use even though they
are sitting quietly in slots the library. If I try and use bpexpdate or
vmchange/vmdelete I get a tape in use message:-
=20
C:\temp>bpexpdate -m 9014L3 -d 0 -force
requested media id is in use, cannot process request
=20
and
=20
C:\temp>vmdelete -m 9014L3
the media is allocated for use (199)
=20
=20
=09
What does 'in use' actually mean? Does NB think that there are
still images on the tapes (there aren't) or does it think it is
physically in a drive somewhere?=20
=20
=20
Also if I try and do a 'bpmedialist -mcontents -m 9014L3 -L' the
session detail shows:-
=20
6/04/2006 11:25:28 a.m. - started process bptm (2144)
6/04/2006 11:25:27 a.m. - begin Media Contents
6/04/2006 11:25:28 a.m. - requesting resource 9014L3
6/04/2006 11:25:28 a.m. - awaiting resource 9014L3 Reason: Media
is in use., Media Server: N/A, Robot Number: 0, Robot Type: NONE, Media
ID: 9014L3, Drive Name: N/A, Volume Pool: N/A, Storage Unit: N/A, Drive
Scan Host: N/A
=20
=20
NB appears to be automatically trying to expire the tape too as
these entries are in the log:-
=20
5/04/2006 2:09:02 p.m. ccobkp04 Error 0 Media Device Media
Manager error 97, rule does not exist in rule database, host =3D =
ccobkp04
5/04/2006 2:09:02 p.m. ccobkp04 Error 0 Media Device Media
Manager could not deassign media id 9014L3, retaining it in NetBackup
database
5/04/2006 2:09:02 p.m. ccobkp04 bpexpdate Error 0 General Could
not deassign media-id 9014L3, host ccobkp04.ccity.biz: could not
deassign media due to Media Manager error (177)
=09
=09
=20
Is there any way of changing the status of the tapes?
=20
=20
=20
Regards
=20
Richard
=09
=09
=09
**********************************************************************
This electronic email and any files transmitted with it are
intended=20
solely for the use of the individual or entity to whom they are
addressed.=20
=09
The views expressed in this message are those of the individual=20
sender and may not necessarily reflect the views of the
Christchurch
City Council.
=09
If you are not the correct recipient of this email please advise
the
sender and delete.
=09
Christchurch City Council
http://www.ccc.govt.nz
=09
**********************************************************************
=09
=09
________________________________
=09
=09
This e-mail may contain confidential or privileged information.
If
you
think you have received this e-mail in error, please advise the
sender by
reply e-mail and then delete this e-mail immediately. Thank you.
Aetna
=09
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<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D410142521-06042006>Hi Katherine</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D410142521-06042006></SPAN></FONT> </DIV>
<DIV dir=3Dltr align=3Dleft><FONT><SPAN class=3D410142521-06042006>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial><FONT =
color=3D#0000ff><FONT size=3D2><SPAN=20
class=3D728451921-06042006>Thanks <SPAN =
class=3D410142521-06042006>very much=20
for </SPAN><SPAN class=3D410142521-06042006>your</SPAN> <SPAN=20
class=3D410142521-06042006>reply</SPAN>. </SPAN><SPAN=20
class=3D728451921-06042006>I know one of the tapes I am having a =
problem with=20
did get stuck in a drive so had to be rescued manually<SPAN=20
class=3D410142521-06042006> -</SPAN><SPAN =
class=3D410142521-06042006> not sure=20
about the others though</SPAN>. <SPAN =
class=3D410142521-06042006>The drive=20
has been used since so NetBackup doesn't think the tape is still in the =
drive.=20
</SPAN></SPAN></FONT></FONT></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial><FONT =
color=3D#0000ff><FONT size=3D2><SPAN=20
class=3D728451921-06042006><SPAN=20
class=3D410142521-06042006></SPAN></SPAN></FONT></FONT></FONT> </DIV=
>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D728451921-06042006><SPAN=20
class=3D410142521-06042006></SPAN><FONT face=3DArial><FONT =
size=3D2><FONT=20
color=3D#0000ff>There must be a register somewhere of tapes that are =
theoretically=20
in use. Either that or it is some sort of corruption but we are =
intending=20
to blow away the installation and start from scratch as we are about to =
build=20
the production environment.<SPAN class=3D410142521-06042006> I just hope =
this=20
doesn't happen in the future.</SPAN></FONT></FONT></FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D728451921-06042006><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D728451921-06042006><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Regards</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D728451921-06042006><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D728451921-06042006><FONT =
face=3DArial=20
color=3D#0000ff =
size=3D2>Richard</FONT></SPAN></DIV></SPAN></FONT></DIV><BR>
<BLOCKQUOTE dir=3Dltr style=3D"MARGIN-RIGHT: 0px">
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> Greenberg, Katherine A=20
[mailto:GreenbergKA AT aetna DOT com] <BR><B>Sent:</B> Friday, 7 April 2006 =
1:42=20
am<BR><B>To:</B> Mansell, Richard;=20
veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] =
Media in=20
use<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><SPAN class=3D114244113-06042006><FONT face=3DGeorgia =
color=3D#0000ff=20
size=3D2>That sounds to me like it thinks the tape is mounted=20
somewhere.</FONT></SPAN></DIV>
<DIV><SPAN class=3D114244113-06042006><FONT face=3DGeorgia =
color=3D#0000ff=20
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D114244113-06042006><FONT face=3DGeorgia =
color=3D#0000ff=20
size=3D2>Can you run robtest and query the drives to see what is=20
mounted?</FONT></SPAN></DIV>
<DIV><SPAN class=3D114244113-06042006><FONT face=3DGeorgia =
color=3D#0000ff=20
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D114244113-06042006><FONT face=3DGeorgia =
color=3D#0000ff=20
size=3D2>~Kate</FONT></SPAN></DIV>
<DIV><SPAN class=3D114244113-06042006></SPAN> </DIV>
<DIV></DIV>
<DIV><FONT face=3DTahoma size=3D2>-----Original =
Message-----<BR><B>From:</B>=20
veritas-bu-admin AT mailman.eng.auburn DOT edu=20
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of =
</B>Mansell,=20
Richard<BR><B>Sent:</B> Wednesday, April 05, 2006 7:37 =
PM<BR><B>To:</B>=20
veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> [Veritas-bu] =
Media in=20
use<BR><BR></DIV></FONT>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006>Hi</SPAN></o:p></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006>We are in the process of implementing a =
brand new=20
installation of NetBackup 6.0 MP2 (Windows based) and I seem to be =
having=20
problems with some of the media. </SPAN></o:p></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006>I have 5 tapes that report that they are in =
use even=20
though they are sitting quietly in slots the library. If I try and use =
bpexpdate or vmchange/vmdelete I get a tape in=20
use message:-</SPAN></o:p></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006><STRONG>C:\temp>bpexpdate -m 9014L3 -d 0 =
-force<BR>requested media id is in use, cannot process=20
request</STRONG></SPAN></o:p></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006>and</SPAN></o:p></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006><STRONG>C:\temp>vmdelete -m =
9014L3<BR>the media is=20
allocated for use (199)</STRONG></SPAN></o:p></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006>What does 'in use' actually mean? Does NB =
think that=20
there are still images on the tapes (there aren't) or does it think it =
is=20
physically in a drive somewhere? </SPAN></o:p></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006><FONT face=3DArial=20
=
color=3D#0000ff></FONT></SPAN></o:p></SPAN> </DIV></SPAN></o:p></SPA=
N></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006>Also if I try and do a 'bpmedialist =
-mcontents -m=20
9014L3 -L' the session detail shows:-</SPAN></o:p></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006><STRONG>6/04/2006 11:25:28 a.m. - started =
process=20
bptm (2144)<BR>6/04/2006 11:25:27 a.m. - begin Media =
Contents<BR>6/04/2006=20
11:25:28 a.m. - requesting resource 9014L3<BR>6/04/2006 11:25:28 a.m. =
-=20
awaiting resource 9014L3 Reason: Media is in use., Media Server: N/A, =
Robot=20
Number: 0, Robot Type: NONE, Media ID: 9014L3, Drive Name: N/A, Volume =
Pool:=20
N/A, Storage Unit: N/A, Drive Scan Host:=20
N/A</STRONG></SPAN></o:p></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006>NB appears to be automatically trying to =
expire the=20
tape too as these entries are in =
the log:-</SPAN></o:p></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006><FONT face=3DArial =
color=3D#0000ff>5/04/2006 2:09:02=20
p.m. ccobkp04 Error 0 Media =
Device Media=20
Manager error 97, rule does not exist in rule database, host =3D=20
ccobkp04<BR>5/04/2006 2:09:02=20
p.m. ccobkp04 Error 0 Media =
Device Media=20
Manager could not deassign media id 9014L3, retaining it in NetBackup=20
database<BR></FONT><FONT face=3DArial =
color=3D#0000ff>5/04/2006 2:09:02=20
=
p.m. ccobkp04 bpexpdate Error 0 General Cou=
ld=20
not deassign media-id 9014L3, host ccobkp04.ccity.biz: could not =
deassign=20
media due to Media Manager error =
(177)<BR></FONT></SPAN></o:p></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006><FONT face=3DArial=20
color=3D#0000ff></FONT></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN>Is there any way of =
changing the=20
status of the tape<SPAN class=3D420080523-05042006>s</SPAN>?</DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial =
color=3D#0000ff></FONT> </DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial=20
color=3D#0000ff></FONT></SPAN></o:p></SPAN> </DIV></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006>Regards</SPAN></o:p></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN=20
class=3D420080523-05042006>Richard</SPAN></o:p></SPAN></DIV><FONT=20
=
size=3D3><BR><BR>********************************************************=
**************<BR>This=20
electronic email and any files transmitted with it are intended =
<BR>solely for=20
the use of the individual or entity to whom they are addressed. =
<BR><BR>The=20
views expressed in this message are those of the individual <BR>sender =
and may=20
not necessarily reflect the views of the Christchurch<BR>City=20
Council.<BR><BR>If you are not the correct recipient of this email =
please=20
advise the<BR>sender and delete.<BR><BR>Christchurch City=20
=
Council<BR>http://www.ccc.govt.nz<BR>************************************=
**********************************<BR></FONT>
<P>
<HR SIZE=3D1>
<P></P><BR>
<P><STRONG><BR>This e-mail may contain confidential or privileged =
information.=20
If<BR>you<BR>think you have received this e-mail in error, please =
advise=20
the<BR>sender by<BR>reply e-mail and then delete this e-mail =
immediately.=20
Thank you.<BR>Aetna<BR></STRONG></P></BLOCKQUOTE></BODY></HTML>
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