You will also want to look at the logs to isolate where the
communication breakdown is.
Enable verbose logging with this in your /usr/openv/netbackup/bp.conf
file, on both master and media servers:
VERBOSE = 5
Then, create some log directories on the master and media server. All
under /usr/openv/netbackup/logs:
On the master:
bptm
bpbrm
bpsched
On the media server:
bpbrm
bptm
You might want to look at the client-side as well. With a bpbkar and
bpcd log dir. Does the new nedia server get a forwards and reverse DNS
mapping somewhere? What does 'bpclntcmd -hn mediaserver.you.com return?
If you have the logging going, then what are the last 20 lines of each
of these. That might tell a bit more of a story.
You may also want to have it re-queue on error using the bp.conf directive:
QUEUE_ON_ERROR (requires all nbu daemons to be bounced to take effect)
And, if that does not get us there, then you will want to do a bpps -a,
and kill the ltid process and spark up a new one with the '-v' flag.
You will note that all of the VM stuff is then -v. Create the vmd and
ltid log dirs to get the logs. On the media server.
I usually (on Solaris) use truss -p on the PID of the vmd while running
a backup to see what it gets back. Can also be very entertaining...and
enlightening.
Hope that helps.
Cheers!
--Chris
>
>-----Original Message-----
>From: Ian.Fehring AT nab.com DOT au [mailto:Ian.Fehring AT nab.com DOT au]
>Sent: 12 March 2006 05:45
>To: Veritas-bu AT mailman.eng.auburn DOT edu
>Subject: [Veritas-bu] Jobs failing with error 50
>
>
>
>
>Hi all,
>
>I am currently have some major issues with my NetBackup 5.1MP3A environment
>(running on Solaris systems) where ALL my jobs fail with an error 50 after
>random amounts of time. This includes both Active, and Queued jobs.
>
>Symantec has told me they think it is a network related issue between my
>master server and my media server, and to put all the IP addresses of my
>media servers in the /etc/hosts file (which I have done), but the jobs still
>fail. Things may work OK for a few hours, and some of my jobs complete, but
>then all of a sudden, all jobs fail with an error 50.
>
>Anyone have any thoughts on this, or seen it before.
>
>
>One a related issue (I think), we are also getting jobs Queued for 1 hour
>and then failing with 219 errors, even though other jobs may be going to the
>same storage unit successfully. The 1 Hour timeout is due to a bpsched
>parameter somewhere, but why do the jobs sit in the Queued state and then
>after this timeout, fail with a 219 error?
>
>Any help on any of this would be very appreciated. This has been going on
>for over a week now, and we do not seem to be getting very far
>
> Ian Fehring
> Lead Technical Specialist, Storage Management
> National Australia Bank
>
> Level 1, 122 Lewis Rd
> Tel: +61 (0) 3 9886 2367 | Fax: +61 (0) 3 9886 2700 | Mob: +61 (0)417
> 520 953
> Email: Ian.Fehring AT nab.com DOT au
>
>
>
>
>
>
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