Veritas-bu

[Veritas-bu] DLT drives going down

2006-01-04 13:00:01
Subject: [Veritas-bu] DLT drives going down
From: SJACOBSO AT novell DOT com (Scott Jacobson)
Date: Wed, 04 Jan 2006 11:00:01 -0700
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After running getting them back, put an "ENABLE_AUTO_PATH_CORRECTION"
entry in the vm.conf file.

>>> "Xu, Ying" <Ying.Xu AT telecheck DOT com> 1/4/2006 10:08:39 am >>>
Try running "sgscan tapes" to see if you could see all your tape
drives.  If you dont see all your tape drives, you need to fix that
problem first, then remap the drives.

From: Xu, Ying [mailto:Ying.Xu AT telecheck DOT com] 
Sent: Wednesday, January 04, 2006 9:58 AM
To: 'Diane Marcotte'; Barber, Layne (Contractor); WEAVER, Simon;
veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] DLT drives going down


You need to remap the tape drives with device tree.  This problem might
occur if you reboot the server while one tape drive had issues, so the
mapping messed up on OS.  It happened a couple of time in our
environment. 
-----Original Message----- 
From: Diane Marcotte [mailto:ladydi AT virginia DOT edu] 
Sent: Wednesday, January 04, 2006 9:25 AM 
To: Barber, Layne (Contractor); WEAVER, Simon;
veritas-bu AT mailman.eng.auburn DOT edu 
Subject: RE: [Veritas-bu] DLT drives going down 

Check that the /dev/rmt/* entries match the devices in the robot.  You
can see if they do by inserting a tape into the drive and then issuing 
a mt -f /dev/rmt/* status for the /dev/rmt/ number you have the drive
configured to.  It should show a device is present, if not then you have
a configuration issue.
--On Wednesday, January 04, 2006 9:04 AM -0600 "Barber, Layne
(Contractor)" 
<layne.barber.ctr AT csd.disa DOT mil> wrote: 
> 
> tapes stay in the drives and must be manually ejected. The robot 
> doesn't remove the tapes because it thinks they are not there. It is

> acting as if the OS is losing communication with the device since 
> robtest's unload command comes back with "device not present". 
> 
> 
> __________________________________________________ 
> From: WEAVER, Simon [mailto:simon.weaver AT astrium.eads DOT net] 
> Sent: Wednesday, January 04, 2006 08:58 
> To: Barber, Layne (Contractor); veritas-bu AT mailman.eng.auburn DOT edu 
> Subject: RE: [Veritas-bu] DLT drives going down 
> 
> 
> 
> IF it happens at the end of the job, may be worth checking the robot

> itself perhaps? 
> Do the tapes STAY in the tape drives when the error appears? In other

> words, does the Robot manage to REMOVE the tape from the Drive? 
> 
> 
> 
> Simon Weaver 
> Technical Support 
> Windows Domain Administrator 
> 
> EADS Astrium 
> Tel: 02392-708598 
> 
> Email: Simon.Weaver AT Astrium.eads DOT net 
> 
> 
> 
> -----Original Message----- 
> From: Barber, Layne (Contractor) 
> [mailto:layne.barber.ctr AT csd.disa DOT mil] 
> Sent: 04 January 2006 14:56 
> To: WEAVER, Simon; veritas-bu AT mailman.eng.auburn DOT edu 
> Subject: RE: [Veritas-bu] DLT drives going down 
> 
> 
> Everything has been power cycled several times. The drives appear to

> go down at the end of a job. 
> 
> 
> __________________________________________________ 
> From: WEAVER, Simon [mailto:simon.weaver AT astrium.eads DOT net] 
> Sent: Wednesday, January 04, 2006 08:47 
> To: Barber, Layne (Contractor); veritas-bu AT mailman.eng.auburn DOT edu 
> Subject: RE: [Veritas-bu] DLT drives going down 
> 
> 
> 
> I assume its been physically powered down / restarted the drives /
robot? 
> Also, do the tapes go into a DOWN STATE during the middle of a
backup, 
> or beginning or would you say very random? 
> 
> 
> 
> Simon Weaver 
> Technical Support 
> Windows Domain Administrator 
> 
> EADS Astrium 
> Tel: 02392-708598 
> 
> Email: Simon.Weaver AT Astrium.eads DOT net 
> 
> 
> 
> -----Original Message----- 
> From: Barber, Layne (Contractor) 
> [mailto:layne.barber.ctr AT csd.disa DOT mil] 
> Sent: 04 January 2006 14:34 
> To: WEAVER, Simon; veritas-bu AT mailman.eng.auburn DOT edu 
> Subject: RE: [Veritas-bu] DLT drives going down 
> 
> 
> They have upgraded the FW to the latest/greatest and checked cables.
I 
> agree on the polling. 
> 
> 
> __________________________________________________ 
> 
> 
> This email is for the intended addressee only. 
> If you have received it in error then you must not use, retain, 
> disseminate or otherwise deal with it. 
> Please notify the sender by return email. 
> The views of the author may not necessarily constitute the views of 
> EADS Astrium Limited. 
> Nothing in this email shall bind EADS Astrium Limited in any contract

> or obligation. 
> 
> EADS Astrium Limited, Registered in England and Wales No. 2449259 
> Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 
> 2AS, England 




_______________________________________________ 
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu 


The information in this message may be proprietary and/or
confidential,
and protected from disclosure. If the reader of this message is not
the intended recipient, or an employee or agent responsible for
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<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Diso-8859-1"=
>
<META content=3D"MSHTML 6.00.2800.1522" name=3DGENERATOR></HEAD>
<BODY style=3D"MARGIN: 4px 4px 1px; FONT: 10pt Tahoma">After running =
getting them back, put an "ENABLE_AUTO_PATH_CORRECTION" entry in the =
vm.conf file.<BR><BR>&gt;&gt;&gt; "Xu, Ying" &lt;Ying.Xu AT telecheck DOT 
com&gt; =
1/4/2006 10:08:39 am &gt;&gt;&gt;<BR>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D988430717-04012006><FONT =
color=3D#000080>Try running "sgscan tapes" to see if you could see all =
your tape drives.&nbsp; If you dont see all your tape drives, you need to =
fix that problem first, then remap the drives.</FONT></SPAN></DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> Xu, Ying [mailto:Ying.Xu@telechec=
k.com] <BR><B>Sent:</B> Wednesday, January 04, 2006 9:58 AM<BR><B>To:</B> =
'Diane Marcotte'; Barber, Layne (Contractor); WEAVER, Simon; veritas-bu@mai=
lman.eng.auburn.edu<BR><B>Subject:</B> RE: [Veritas-bu] DLT drives going =
down<BR></FONT><BR></DIV>
<DIV></DIV>
<META content=3D"MS Exchange Server version 5.5.2653.12" name=3DGenerator>
<P><FONT size=3D2>You need to remap the tape drives with device tree.&nbsp;=
 This problem might occur if you reboot the server while one tape drive =
had issues, so the mapping messed up on OS.&nbsp; It happened a couple of =
time in our environment. </FONT></P>
<P><FONT size=3D2>-----Original Message-----</FONT> <BR><FONT size=3D2>From=
: Diane Marcotte [<A href=3D"mailto:ladydi AT virginia DOT 
edu">mailto:ladydi@virg=
inia.edu</A>] </FONT><BR><FONT size=3D2>Sent: Wednesday, January 04, 2006 =
9:25 AM</FONT> <BR><FONT size=3D2>To: Barber, Layne (Contractor); WEAVER, =
Simon; veritas-bu AT mailman.eng.auburn DOT edu</FONT> <BR><FONT 
size=3D2>Subject:=
 RE: [Veritas-bu] DLT drives going down</FONT> </P><BR>
<P><FONT size=3D2>Check that the /dev/rmt/* entries match the devices in =
the robot.&nbsp; You can see if they do by inserting a tape into the drive =
and then issuing&nbsp; a mt -f /dev/rmt/* status for the /dev/rmt/ number =
you have the drive configured to.&nbsp; It should show a device is =
present, if not then you have a configuration issue.</FONT></P>
<P><FONT size=3D2>--On Wednesday, January 04, 2006 9:04 AM -0600 "Barber, =
Layne (Contractor)" </FONT><BR><FONT size=3D2>&lt;layne.barber.ctr AT csd DOT 
disa=
.mil&gt; wrote:</FONT> </P>
<P><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt; tapes stay in the =
drives and must be manually ejected. The robot </FONT><BR><FONT size=3D2>&g=
t; doesn't remove the tapes because it thinks they are not there. It is =
</FONT><BR><FONT size=3D2>&gt; acting as if the OS is losing communication =
with the device since </FONT><BR><FONT size=3D2>&gt; robtest's unload =
command comes back with "device not present".</FONT> <BR><FONT size=3D2>&gt=
;</FONT> <BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt; ___________=
_______________________________________</FONT> <BR><FONT size=3D2>&gt; =
From: WEAVER, Simon [<A href=3D"mailto:simon.weaver AT astrium.eads DOT 
net">mailt=
o:simon.weaver AT astrium.eads DOT net</A>]</FONT> <BR><FONT size=3D2>&gt; 
Sent: =
Wednesday, January 04, 2006 08:58</FONT> <BR><FONT size=3D2>&gt; To: =
Barber, Layne (Contractor); veritas-bu AT mailman.eng.auburn DOT edu</FONT> =
<BR><FONT size=3D2>&gt; Subject: RE: [Veritas-bu] DLT drives going =
down</FONT> <BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt;</FONT> =
<BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt; IF it happens at =
the end of the job, may be worth checking the robot </FONT><BR><FONT =
size=3D2>&gt; itself perhaps?</FONT> <BR><FONT size=3D2>&gt; Do the tapes =
STAY in the tape drives when the error appears? In other </FONT><BR><FONT =
size=3D2>&gt; words, does the Robot manage to REMOVE the tape from the =
Drive?</FONT> <BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt;</FONT>=
 <BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt; Simon Weaver</FONT>=
 <BR><FONT size=3D2>&gt; Technical Support</FONT> <BR><FONT size=3D2>&gt; =
Windows Domain Administrator</FONT> <BR><FONT size=3D2>&gt;</FONT> =
<BR><FONT size=3D2>&gt; EADS Astrium</FONT> <BR><FONT size=3D2>&gt; Tel: =
02392-708598</FONT> <BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt; =
Email: Simon.Weaver AT Astrium.eads DOT net</FONT> <BR><FONT 
size=3D2>&gt;</FONT> =
<BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt;</FONT> <BR><FONT =
size=3D2>&gt; -----Original Message-----</FONT> <BR><FONT size=3D2>&gt; =
From: Barber, Layne (Contractor) </FONT><BR><FONT size=3D2>&gt; [<A =
href=3D"mailto:layne.barber.ctr AT csd.disa DOT 
mil">mailto:[email protected]=
isa.mil</A>]</FONT> <BR><FONT size=3D2>&gt; Sent: 04 January 2006 =
14:56</FONT> <BR><FONT size=3D2>&gt; To: WEAVER, Simon; veritas-bu@mailman.=
eng.auburn.edu</FONT> <BR><FONT size=3D2>&gt; Subject: RE: [Veritas-bu] =
DLT drives going down</FONT> <BR><FONT size=3D2>&gt;</FONT> <BR><FONT =
size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt; Everything has been power =
cycled several times. The drives appear to </FONT><BR><FONT size=3D2>&gt; =
go down at the end of a job.</FONT> <BR><FONT size=3D2>&gt;</FONT> =
<BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt; ____________________=
______________________________</FONT> <BR><FONT size=3D2>&gt; From: =
WEAVER, Simon [<A href=3D"mailto:simon.weaver AT astrium.eads DOT 
net">mailto:simo=
n.weaver AT astrium.eads DOT net</A>]</FONT> <BR><FONT size=3D2>&gt; Sent: =
Wednesday, January 04, 2006 08:47</FONT> <BR><FONT size=3D2>&gt; To: =
Barber, Layne (Contractor); veritas-bu AT mailman.eng.auburn DOT edu</FONT> =
<BR><FONT size=3D2>&gt; Subject: RE: [Veritas-bu] DLT drives going =
down</FONT> <BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt;</FONT> =
<BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt; I assume its been =
physically powered down / restarted the drives / robot?</FONT> <BR><FONT =
size=3D2>&gt; Also, do the tapes go into a DOWN STATE during the middle of =
a backup, </FONT><BR><FONT size=3D2>&gt; or beginning or would you say =
very random?</FONT> <BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt;<=
/FONT> <BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt; Simon =
Weaver</FONT> <BR><FONT size=3D2>&gt; Technical Support</FONT> <BR><FONT =
size=3D2>&gt; Windows Domain Administrator</FONT> <BR><FONT size=3D2>&gt;</=
FONT> <BR><FONT size=3D2>&gt; EADS Astrium</FONT> <BR><FONT size=3D2>&gt; =
Tel: 02392-708598</FONT> <BR><FONT size=3D2>&gt;</FONT> <BR><FONT =
size=3D2>&gt; Email: Simon.Weaver AT Astrium.eads DOT net</FONT> <BR><FONT =
size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt;=
</FONT> <BR><FONT size=3D2>&gt; -----Original Message-----</FONT> =
<BR><FONT size=3D2>&gt; From: Barber, Layne (Contractor) </FONT><BR><FONT =
size=3D2>&gt; [<A href=3D"mailto:layne.barber.ctr AT csd.disa DOT 
mil">mailto:layn=
e.barber.ctr AT csd.disa DOT mil</A>]</FONT> <BR><FONT size=3D2>&gt; Sent: 04 =
January 2006 14:34</FONT> <BR><FONT size=3D2>&gt; To: WEAVER, Simon; =
veritas-bu AT mailman.eng.auburn DOT edu</FONT> <BR><FONT size=3D2>&gt; 
Subject: =
RE: [Veritas-bu] DLT drives going down</FONT> <BR><FONT size=3D2>&gt;</FONT=
> <BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt; They have =
upgraded the FW to the latest/greatest and checked cables. I </FONT><BR><FO=
NT size=3D2>&gt; agree on the polling.</FONT> <BR><FONT size=3D2>&gt;</FONT=
> <BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt; __________________=
________________________________</FONT> <BR><FONT size=3D2>&gt;</FONT> =
<BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt; This email is for =
the intended addressee only.</FONT> <BR><FONT size=3D2>&gt; If you have =
received it in error then you must not use, retain, </FONT><BR><FONT =
size=3D2>&gt; disseminate or otherwise deal with it.</FONT> <BR><FONT =
size=3D2>&gt; Please notify the sender by return email.</FONT> <BR><FONT =
size=3D2>&gt; The views of the author may not necessarily constitute the =
views of </FONT><BR><FONT size=3D2>&gt; EADS Astrium Limited.</FONT> =
<BR><FONT size=3D2>&gt; Nothing in this email shall bind EADS Astrium =
Limited in any contract </FONT><BR><FONT size=3D2>&gt; or obligation.</FONT=
> <BR><FONT size=3D2>&gt;</FONT> <BR><FONT size=3D2>&gt; EADS Astrium =
Limited, Registered in England and Wales No. 2449259 </FONT><BR><FONT =
size=3D2>&gt; Registered Office: Gunnels Wood Road, Stevenage, Hertfordshir=
e, SG1 </FONT><BR><FONT size=3D2>&gt; 2AS, England</FONT> </P><BR><BR><BR><=
BR>
<P><FONT size=3D2>_______________________________________________</FONT> =
<BR><FONT size=3D2>Veritas-bu maillist&nbsp; -&nbsp; Veritas-bu AT mailman DOT 
eng=
.auburn.edu <A href=3D"http://mailman.eng.auburn.edu/mailman/listinfo/verit=
as-bu" target=3D_blank>http://mailman.eng.auburn.edu/mailman/listinfo/verit=
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<P><STRONG>The information in this message may be proprietary and/or =
confidential,<BR>and protected from disclosure. If the reader of this =
message is not<BR>the intended recipient, or an employee or agent =
responsible for<BR>delivering this message to the intended recipient, you =
are hereby<BR>notified that any dissemination, distribution or copying of =
this<BR>communication is strictly prohibited. If you have received =
this<BR>communication in error, please notify First Data immediately =
by<BR>replying to this message and deleting it from your computer. =
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