[Veritas-bu] DLT drives going down

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tapes stay in the drives and must be manually ejected. The robot doesn't
remove the tapes because it thinks they are not there. It is acting as
if the OS is losing communication with the device since robtest's unload
command comes back with "device not present".

________________________________

From: WEAVER, Simon [mailto:simon.weaver AT astrium.eads DOT net]=20
Sent: Wednesday, January 04, 2006 08:58
To: Barber, Layne (Contractor); veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] DLT drives going down


IF it happens at the end of the job, may be worth checking the robot
itself perhaps?
Do the tapes STAY in the tape drives when the error appears? In other
words, does the Robot manage to REMOVE the tape from the Drive?
=20
=20

Simon Weaver
Technical Support
Windows Domain Administrator=20

EADS Astrium
Tel: 02392-708598=20

Email: Simon.Weaver AT Astrium.eads DOT net=20

        -----Original Message-----
        From: Barber, Layne (Contractor)
[mailto:layne.barber.ctr AT csd.disa DOT mil]=20
        Sent: 04 January 2006 14:56
        To: WEAVER, Simon; veritas-bu AT mailman.eng.auburn DOT edu
        Subject: RE: [Veritas-bu] DLT drives going down
=09
=09
        Everything has been power cycled several times. The drives
appear to go down at the end of a job.

________________________________

        From: WEAVER, Simon [mailto:simon.weaver AT astrium.eads DOT net]=20
        Sent: Wednesday, January 04, 2006 08:47
        To: Barber, Layne (Contractor);
veritas-bu AT mailman.eng.auburn DOT edu
        Subject: RE: [Veritas-bu] DLT drives going down
=09
=09
        I assume its been physically powered down / restarted the drives
/ robot?
        Also, do the tapes go into a DOWN STATE during the middle of a
backup, or beginning or would you say very random?
        =20
        =20

        Simon Weaver
        Technical Support
        Windows Domain Administrator=20

        EADS Astrium
        Tel: 02392-708598=20

        Email: Simon.Weaver AT Astrium.eads DOT net=20

                -----Original Message-----
                From: Barber, Layne (Contractor)
[mailto:layne.barber.ctr AT csd.disa DOT mil]=20
                Sent: 04 January 2006 14:34
                To: WEAVER, Simon; veritas-bu AT mailman.eng.auburn DOT edu
                Subject: RE: [Veritas-bu] DLT drives going down
        =09
        =09
                They have upgraded the FW to the latest/greatest and
checked cables. I agree on the polling.

________________________________


This email is for the intended addressee only.
If you have received it in error then you must not use, retain,
disseminate or otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England
=09

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<DIV dir=3Dltr align=3Dleft><SPAN class=3D753550115-04012006><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>tapes stay in the drives and must be manually =
ejected. The=20
robot doesn't remove the tapes because it thinks they are not there. It =
is=20
acting as if the OS is losing communication with the device since =
robtest's=20
unload command comes back with "device not =
present".</FONT></SPAN></DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> WEAVER, Simon=20
[mailto:simon.weaver AT astrium.eads DOT net] <BR><B>Sent:</B> Wednesday, =
January 04,=20
2006 08:58<BR><B>To:</B> Barber, Layne (Contractor);=20
veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] =
DLT drives=20
going down<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><SPAN class=3D839585614-04012006><FONT face=3DArial color=3D#0000ff =
size=3D2>IF it=20
happens at the end of the job, may be worth checking the robot itself=20
perhaps?</FONT></SPAN></DIV>
<DIV><SPAN class=3D839585614-04012006><FONT face=3DArial color=3D#0000ff =
size=3D2>Do the=20
tapes STAY in the tape drives when the error appears? In other words, =
does the=20
Robot manage to REMOVE the tape from the Drive?</FONT></SPAN></DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2></FONT>&nbsp;</DIV><!-- =
Converted from text/rtf format -->
<P><SPAN lang=3Den-gb><B><FONT face=3DArial color=3D#0000ff =
size=3D2>Simon=20
Weaver</FONT></B><FONT face=3DArial><BR></FONT><B><FONT face=3DArial =
color=3D#0000ff=20
size=3D2>Technical Support</FONT></B><FONT =
face=3DArial><BR></FONT><B><FONT=20
face=3DArial color=3D#0000ff size=3D2>Windows Domain =
Administrator</FONT></B><FONT=20
face=3DArial> </FONT></SPAN></P>
<P><SPAN lang=3Den-gb><B><I><FONT face=3DArial size=3D2>EADS=20
Astrium</FONT></I></B><I></I><FONT =
face=3DArial><BR></FONT><B></B><B><I><FONT=20
face=3DArial size=3D2>Tel: 02392-70</FONT><FONT face=3DArial=20
size=3D2>8598</FONT></I></B><I></I><FONT face=3DArial> =
</FONT></SPAN></P>
<P><SPAN lang=3Den-gb><B><FONT face=3DArial color=3D#ff0000 =
size=3D2>Email:=20
Simon.Weaver AT Astrium.eads DOT net</FONT></B><FONT face=3DArial> =
</FONT></SPAN></P>
<BLOCKQUOTE style=3D"MARGIN-RIGHT: 0px">
  <DIV></DIV>
  <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr =
align=3Dleft><FONT=20
  face=3DTahoma size=3D2>-----Original Message-----<BR><B>From:</B> =
Barber, Layne=20
  (Contractor) [mailto:layne.barber.ctr AT csd.disa DOT mil] <BR><B>Sent:</B> =
04=20
  January 2006 14:56<BR><B>To:</B> WEAVER, Simon;=20
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] =
DLT=20
  drives going down<BR><BR></FONT></DIV>
  <DIV dir=3Dltr align=3Dleft><SPAN class=3D847415414-04012006><FONT =
face=3DArial=20
  color=3D#0000ff size=3D2>Everything has been power cycled several =
times. The=20
  drives appear to go down at the end of a job.</FONT></SPAN></DIV><BR>
  <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
  <HR tabIndex=3D-1>
  <FONT face=3DTahoma size=3D2><B>From:</B> WEAVER, Simon=20
  [mailto:simon.weaver AT astrium.eads DOT net] <BR><B>Sent:</B> Wednesday, =
January 04,=20
  2006 08:47<BR><B>To:</B> Barber, Layne (Contractor);=20
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] =
DLT=20
  drives going down<BR></FONT><BR></DIV>
  <DIV></DIV>
  <DIV><SPAN class=3D209514514-04012006><FONT face=3DArial =
color=3D#0000ff size=3D2>I=20
  assume its been physically powered down / restarted the drives /=20
  robot?</FONT></SPAN></DIV>
  <DIV><SPAN class=3D209514514-04012006><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2>Also, do the tapes go into a DOWN STATE during the middle of =
a backup,=20
  or beginning or would you say very random?</FONT></SPAN></DIV>
  <DIV><FONT face=3DArial color=3D#0000ff size=3D2></FONT>&nbsp;</DIV>
  <DIV><FONT face=3DArial color=3D#0000ff =
size=3D2></FONT>&nbsp;</DIV><!-- Converted from text/rtf format -->
  <P><SPAN lang=3Den-gb><B><FONT face=3DArial color=3D#0000ff =
size=3D2>Simon=20
  Weaver</FONT></B><FONT face=3DArial><BR></FONT><B><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2>Technical Support</FONT></B><FONT =
face=3DArial><BR></FONT><B><FONT=20
  face=3DArial color=3D#0000ff size=3D2>Windows Domain =
Administrator</FONT></B><FONT=20
  face=3DArial> </FONT></SPAN></P>
  <P><SPAN lang=3Den-gb><B><I><FONT face=3DArial size=3D2>EADS=20
  Astrium</FONT></I></B><I></I><FONT =
face=3DArial><BR></FONT><B></B><B><I><FONT=20
  face=3DArial size=3D2>Tel: 02392-70</FONT><FONT face=3DArial=20
  size=3D2>8598</FONT></I></B><I></I><FONT face=3DArial> =
</FONT></SPAN></P>
  <P><SPAN lang=3Den-gb><B><FONT face=3DArial color=3D#ff0000 =
size=3D2>Email:=20
  Simon.Weaver AT Astrium.eads DOT net</FONT></B><FONT face=3DArial> =
</FONT></SPAN></P>
  <BLOCKQUOTE style=3D"MARGIN-RIGHT: 0px">
    <DIV></DIV>
    <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr =
align=3Dleft><FONT=20
    face=3DTahoma size=3D2>-----Original Message-----<BR><B>From:</B> =
Barber, Layne=20
    (Contractor) [mailto:layne.barber.ctr AT csd.disa DOT mil] <BR><B>Sent:</B> 
=
04=20
    January 2006 14:34<BR><B>To:</B> WEAVER, Simon;=20
    veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: =
[Veritas-bu] DLT=20
    drives going down<BR><BR></FONT></DIV>
    <DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
    class=3D925513214-04012006>They have upgraded the FW to the =
latest/greatest=20
    and checked cables. I agree on the polling.</SPAN></FONT></DIV><BR>
    <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr =
align=3Dleft>
    <HR tabIndex=3D-1>
    </DIV></BLOCKQUOTE></BLOCKQUOTE>
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    <TD bgColor=3D#ffffff><FONT color=3D#000000>This email is for the =
intended=20
      addressee only.<BR>If you have received it in error then you must =
not use,=20
      retain, disseminate or otherwise deal with it.<BR>Please notify =
the sender=20
      by return email.<BR>The views of the author may not necessarily =
constitute=20
      the views of EADS Astrium Limited.<BR>Nothing in this email shall =
bind=20
      EADS Astrium Limited in any contract or obligation.<BR><BR>EADS =
Astrium=20
      Limited, Registered in England and Wales No. 2449259<BR>Registered =
Office:=20
      Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,=20
  England<BR></FONT></TD></TR></TBODY></TABLE></BODY></HTML>

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