Hello Atif

You need to find out if the problem is a normal i/o error due to a tape drive 
problem or a tape cart issue.Or it could be an netbackup issue. Not as common, 
but we have seen it. 

We do not know what os you are using, but you might start looking for scsi 
errors in syslog, dmesg, or the windows event viewer. 
You might up the verbose level for bptm to see if you get a little more detail 
on nature of the error.  

If you are on unix you can mount the tape in a tape drive and use the tcopy 
command to read the tape without netbackup. 

You can try to use a different tape drive to read the tape. As the tapes and 
tape drives are not in binary states of good/bad you might get lucky.

len

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu [mailto:veritas-bu-admin 
AT mailman.eng.auburn DOT edu] On Behalf Of Atif Munir
Sent: Saturday, December 24, 2005 5:01 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] rman restore failed

My rman restore exit with the error message.

error bptm(pid=1805) Can not read image from the media id Y746L2 drive index 2 
I/O error.
The following files/folders were not restored.
Errr bptm (pid=18053) UTF - /bk_4562_1_577756426 restored from the image 
beryl-bk_1135





Please advise......I am really unhappy with the sun support ....they dont even 
bother to reply.

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