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Jonathan
Probably best to stop the restore job, on the client stop and restart the
netbackup service.
Verify the tapes are in the drives / robot and/or if the robot is sure the
tapes are in the inventory.
Then re-try I guess!
Simon Weaver
Technical Support
Windows Domain Administrator
EADS Astrium
Tel: 02392-708598
Email: Simon.Weaver AT Astrium.eads DOT net
-----Original Message-----
From: Martin, Jonathan (Contractor) [mailto:JMARTI05 AT intersil DOT com]
Sent: 15 December 2005 14:10
To: Veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] New Issue: Restore Hung
I'm running NetBackup 5.1 MP3 restoring to a file server running the client
ver 5.1 I submitted a job, it requested media so I suspended the job,
loaded the media and resumed. The job hung for several hours (6+.) I then
canceled the job, but the job tracker on the client went to "incomplete"
instead of "failed" etc etc. Now when I try to re-run the job, it gets as
far as telling me what media is required and then hangs. Any ideas?
12/15/2005 9:00:41 AM - begin Restore
12/15/2005 9:00:44 AM - 1 images required
12/15/2005 9:00:44 AM - media IN2604 required
12/15/2005 9:00:44 AM - media IN2369 required
12/15/2005 9:00:44 AM - media IN3145 required
12/15/2005 9:00:44 AM - media IN3132 required
-Jonathan
This email is for the intended addressee only.
If you have received it in error then you must not use, retain, disseminate or
otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.
EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
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<DIV><FONT face=Arial color=#0000ff size=2>
<DIV><SPAN class=716192914-15122005><FONT face=Arial color=#0000ff
size=2>Jonathan</FONT></SPAN></DIV>
<DIV><SPAN class=716192914-15122005><FONT face=Arial color=#0000ff
size=2>Probably best to stop the restore job, on the client stop and restart
the
netbackup service.</FONT></SPAN></DIV>
<DIV><SPAN class=716192914-15122005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=716192914-15122005><FONT face=Arial color=#0000ff
size=2>Verify
the tapes are in the drives / robot and/or if the robot is sure the tapes are
in
the inventory.</FONT></SPAN></DIV>
<DIV><SPAN class=716192914-15122005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=716192914-15122005><FONT face=Arial color=#0000ff size=2>Then
re-try I guess!</FONT></SPAN></DIV>
<DIV><SPAN class=716192914-15122005></SPAN></FONT><SPAN lang=en-gb><B><FONT
face=Arial color=#0000ff size=2>Simon Weaver</FONT></B><FONT
face=Arial><BR></FONT><B><FONT face=Arial color=#0000ff size=2>Technical
Support</FONT></B><FONT face=Arial><BR></FONT><B><FONT face=Arial color=#0000ff
size=2>Windows Domain Administrator</FONT></B><FONT face=Arial>
</FONT></SPAN></DIV></DIV>
<P><SPAN lang=en-gb><B><I><FONT face=Arial size=2>EADS
Astrium</FONT></I></B><I></I><FONT face=Arial><BR></FONT><B></B><B><I><FONT
face=Arial size=2>Tel: 02392-70</FONT><FONT face=Arial
size=2>8598</FONT></I></B><I></I><FONT face=Arial> </FONT></SPAN></P>
<P><SPAN lang=en-gb><B><FONT face=Arial color=#ff0000 size=2>Email:
Simon.Weaver AT Astrium.eads DOT net</FONT></B><FONT face=Arial>
</FONT></SPAN></P>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Martin,
Jonathan
(Contractor) [mailto:JMARTI05 AT intersil DOT com] <BR><B>Sent:</B> 15
December 2005
14:10<BR><B>To:</B> Veritas-bu AT mailman.eng.auburn DOT
edu<BR><B>Subject:</B>
[Veritas-bu] New Issue: Restore Hung<BR><BR></FONT></DIV>
<DIV><SPAN class=333380614-15122005><FONT face=Arial size=2>I'm running
NetBackup 5.1 MP3 restoring to a file server running the client ver 5.1
I submitted a job, it requested media so I suspended the job, loaded the
media
and resumed. The job hung for several hours (6+.) I then canceled
the job, but the job tracker on the client went to "incomplete" instead of
"failed" etc etc. Now when I try to re-run the job, it gets as far as
telling me what media is required and then hangs. Any
ideas?</FONT></SPAN></DIV>
<DIV><SPAN class=333380614-15122005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=333380614-15122005><FONT face=Arial size=2>12/15/2005
9:00:41
AM - begin Restore<BR>12/15/2005 9:00:44 AM - 1 images required<BR>12/15/2005
9:00:44 AM - media IN2604 required<BR>12/15/2005 9:00:44 AM - media IN2369
required<BR>12/15/2005 9:00:44 AM - media IN3145 required<BR>12/15/2005
9:00:44 AM - media IN3132 required</FONT></SPAN></DIV>
<DIV><SPAN class=333380614-15122005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=333380614-15122005><FONT face=Arial
size=2>-Jonathan</FONT></SPAN></DIV></BLOCKQUOTE></BODY></HTML>
<table><tr><td bgcolor=#ffffff><font color=#000000>This email is for the
intended addressee only.<br>
If you have received it in error then you must not use, retain, disseminate or
otherwise deal with it.<br>
Please notify the sender by return email.<br>
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.<br>
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.<br>
<br>
EADS Astrium Limited, Registered in England and Wales No. 2449259<br>
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England<br>
</font></td></tr></table>
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